National Association of Community Health Centers (NACHC)

Senior ASAP Analyst – Maintenance

National Association of Community Health Centers (NACHC)

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $77,235 - $115,582 per year

Job Level

Senior

About the role

  • Support the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR)
  • Consult with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows
  • Perform routine build and configuration in Epic ASAP and related products
  • Act as Level 2 technical support for many ancillary integrated products
  • Collect and resolve issues
  • Coordinate with Help Desk on JIRA resolution
  • Represent OCHIN on vendor calls from a technical perspective
  • Operate alongside the Member Care Team framework
  • Serve as internal advisor to other analysts on complex integration work orders and issues
  • Discuss and provide workflow solutions and ensure understanding of the system through hands-on training
  • Document build specifications, team processes, and complex clinic workflows
  • QA complex builds and modifications
  • Collaborate with members from other OCHIN teams to address integration issues
  • Mentor, coach, and train less experienced analysts.

Requirements

  • Minimum of 3 years of experience in similar or relevant role
  • One EPIC certification may be substituted for one year of this requirement
  • The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, with a minimum of 2 years of application build experience
  • Work history in Healthcare IT is required
  • Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience
  • Epic ASAP Certification is required
  • Experience working in Epic Inpatient Orders is nice to have
  • Intermediate proficiency in Microsoft Excel
  • Strong communication skills – able to communicate with both application and technical team members, as well as end users
  • Consistently acts with integrity and accountability
  • Process and detail-oriented, with a strong focus on data-driven decision making
  • Proactive, self-motivated, and solution oriented
  • Strong organizational and project management skills.
  • Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Epic electronic health record (EHR)Epic ASAPapplication buildtechnical supportworkflow solutionsQA complex buildsdata-driven decision makingMicrosoft Excel
Soft skills
strong communication skillsintegrityaccountabilityprocess-orienteddetail-orientedproactiveself-motivatedsolution orientedorganizational skillsproject management skills
Certifications
Epic certificationEpic ASAP Certification
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