Salary
💰 $77,235 - $115,582 per year
About the role
- Support the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR)
- Consult with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows
- Perform routine build and configuration in Epic ASAP and related products
- Act as Level 2 technical support for many ancillary integrated products
- Collect and resolve issues
- Coordinate with Help Desk on JIRA resolution
- Represent OCHIN on vendor calls from a technical perspective
- Operate alongside the Member Care Team framework
- Serve as internal advisor to other analysts on complex integration work orders and issues
- Discuss and provide workflow solutions and ensure understanding of the system through hands-on training
- Document build specifications, team processes, and complex clinic workflows
- QA complex builds and modifications
- Collaborate with members from other OCHIN teams to address integration issues
- Mentor, coach, and train less experienced analysts.
Requirements
- Minimum of 3 years of experience in similar or relevant role
- One EPIC certification may be substituted for one year of this requirement
- The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, with a minimum of 2 years of application build experience
- Work history in Healthcare IT is required
- Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience
- Epic ASAP Certification is required
- Experience working in Epic Inpatient Orders is nice to have
- Intermediate proficiency in Microsoft Excel
- Strong communication skills – able to communicate with both application and technical team members, as well as end users
- Consistently acts with integrity and accountability
- Process and detail-oriented, with a strong focus on data-driven decision making
- Proactive, self-motivated, and solution oriented
- Strong organizational and project management skills.
- Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment.
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic electronic health record (EHR)Epic ASAPapplication buildtechnical supportworkflow solutionsQA complex buildsdata-driven decision makingMicrosoft Excel
Soft skills
strong communication skillsintegrityaccountabilityprocess-orienteddetail-orientedproactiveself-motivatedsolution orientedorganizational skillsproject management skills
Certifications
Epic certificationEpic ASAP Certification