Nagarro

Full-stack Engineer

• Client Advisory & CRM Transformation
• Lead discovery workshops with manufacturing clients to understand strategy, sales and service models, channels and key KPIs
• Assess current CRM/legacy landscape, identify gaps, and define a Salesforce-centric target state
• Design CRM transformation roadmaps with Salesforce as the strategic CRM platform
• Redesign end-to-end business processes aligned to Salesforce best practices
• Act as trusted advisor to senior client stakeholders on CRM strategy, governance, and operating models
• Own end-to-end Salesforce solution architecture for manufacturing CRM engagements
• Define data model, object relationships, security model, environment strategy, and integration patterns
• Produce solution blueprints, high-level design, and effort estimates
• Guide functional consultants and technical teams during delivery
• Contribute to internal accelerators, templates, and industry-specific assets for manufacturing CRM
• Partner with sales and account teams to qualify opportunities and define solution and delivery approaches
• Lead Salesforce demos tailor-made for manufacturing scenarios
• Prepare solution slides, architecture overviews, and walkthroughs for client presentations
• Build and articulate the business case and ROI for CRM transformation
• Advise clients on CRM governance, operating models, and Salesforce roles
• Support definition of role-based Salesforce usage models for sales reps, KAMs, service agents, and partner users
• Provide input to change, communication, and training plans and help design meaningful KPIs and dashboards
• Serve as design authority for one or more projects
• Participate in and sometimes lead key Agile ceremonies
• Identify risks and issues early and propose mitigation options
• Support UAT planning, test scenario definition, go-live readiness assessment

Principal Engineer – Salesforce Business Consultant

Software Engineer

• Create, configure, and deploy Boomi processes (Atoms) to integrate varied applications and databases.
• Implement complex data mappings and transformations within the Boomi integration platform.
• Build and manage RESTful APIs and web services.
• Identify, debug, and resolve integration issues, ensuring high availability and performance.
• Create technical specifications, process documentation, and user guides.
• Work with stakeholders and business analysts to translate requirements into technical specifications.

Integration Developer – Boomi

Security Engineer

• Develop and maintain enterprise level security architecture, reference models, and security patterns.
• Conduct threat modeling (using STRIDE, DREAD, LINDDUN, or similar methodologies) for applications, APIs, and infrastructure.
• Review high level and low level solution designs for security gaps and recommend mitigations.
• Define secure coding guidelines and assist development teams in secure implementation Cryptography & Hardware Security Module (HSM).
• Manage and operate HSMs (Thales, nCipher, Azure Key Vault Managed HSM, AWS CloudHSM, etc.).
• Oversee lifecycle operations: key generation, rotation, storage, distribution, and decommissioning - Implement and enforce cryptographic standards (AES 256, RSA 2048/4096, ECC, TLS 1.2/1.3, etc.).
• Integrate HSMs into application workflows and enterprise systems Compliance & Security Validation.
• Validate third party and internal software integrations for compliance (ISO 27001, PCI DSS, SOC 2, local regulatory standards).
• Perform architectural risk assessments and oversee secure onboarding of vendors and SaaS platforms.
• Ensure alignment of solutions with Zero Trust principles and enterprise security policies Cloud & Infrastructure Security.
• Architect secure solutions in cloud environments (Azure, AWS, GCP) - Define IAM, network segmentation, encryption, and logging strategies.
• Evaluate and enhance container and Kubernetes security Incident Response & Governance.
• Contribute to incident response planning and root cause analysis .
• Maintain security documentation, roadmaps, and architectural standards.
• Collaborate closely with DevOps, development, networking, and governance.

Associate Principal Engineer, Cloud Security

• Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements.
• Mapping decisions with requirements and be able to translate the same to developers.
• Identifying different solutions and being able to narrow down the best option that meets the client’s requirements.
• Own overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
• Act as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
• Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
• Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
• Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
• Identifying project/service stakeholders at an early stage and working with them to ensure that.
• Act as a bridge between business stakeholders and Salesforce technical teams.
• Collaborate with Salesforce Architects and Developers to design scalable, best-practice solutions.
• Validate solution feasibility against Salesforce platform capabilities and project constraints.
• Prepare and maintain process flows, business process models, functional diagrams, and documentation.
• Participate actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
• Act as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs.
• Support user adoption through training materials, user guides, and release notes.
• Analyze existing Salesforce implementations and recommend process improvements and optimization opportunities.
• Defining guidelines and benchmarks for NFR considerations during project implementation.
• Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers.
• Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed.
• Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it.
• Understanding and relating technology integration scenarios and applying these learnings in projects.
• Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Senior Staff Engineer, Salesforce Health Cloud

• Writing and reviewing great quality code.
• Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project.
• Act as a trusted advisor by addressing functional and technical queries, recommending optimal solution approaches, and mentoring junior developers.
• Support the planning and design of new solutions by aligning business requirements with Salesforce Health Cloud architecture and best practices.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Deliver scalable and high-quality solutions that adhere to performance, security, and compliance standards, including HIPAA requirements where applicable.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Staff Engineer

Associate Staff Engineer

Staff Engineer, Salesforce Health Cloud

Associate Staff Engineer, Salesforce Health Cloud

• Lead end-to-end Pharma MES implementation programs across the complete project lifecycle
• Conduct discovery workshops, understand customer manufacturing processes, and define target operating models
• Translate business and shopfloor requirements into MES functional and technical solution designs
• Lead recipe authoring activities including MBR/EBR configuration, execution flows, exception handling, and review-by-exception processes
• Drive process mapping, fit-gap analysis, URS/FRS documentation, and solution blueprint preparation
• Architect and guide integrations between MES, ERP, automation systems, historians, and enterprise platforms across L1-L5 layers
• Collaborate with cross-functional teams including QA, Manufacturing Operations, Validation, IT, and Automation stakeholders
• Ensure compliance alignment with GxP, audit trails, e-signatures, validation requirements, and data integrity standards
• Lead workstreams and mentor teams across functional, integration, and validation tracks
• Manage project scope, risks, milestones, estimations, stakeholder communication, and delivery governance
• Support UAT, validation execution, deployment planning, production rollout, and hypercare activities
• Participate in customer presentations, solutioning discussions, and pre-sales activities to shape opportunities and influence decisions
• Provide strategic recommendations and solution trade-offs aligned with customer value, scalability, and compliance objectives
• Drive continuous improvement initiatives and support troubleshooting/resolution of complex MES and integration issues.

Associate Principal Engineer, Pharma Receipt Authoring

Backend Engineer

• Define end-to-end Salesforce architecture across Sales Cloud, Service Cloud, CPQ, Commerce Cloud, and integrated enterprise systems.
• Design scalable, secure, and high-performing Salesforce solutions aligned with business and technical requirements.
• Architect and oversee integrations between Salesforce and external systems such as ERP, middleware platforms, and third-party applications.
• Define and manage CI/CD pipelines, deployment strategies, and environment management processes to ensure smooth and reliable releases.
• Establish best practices for release management, version control, and DevOps automation within Salesforce projects.
• Provide technical leadership and governance across Salesforce development and architecture teams.
• Mentor senior developers and technical leads, and conduct regular knowledge-sharing and capability-building sessions.
• Contribute to building organizational Salesforce capabilities, frameworks, and reusable assets.
• Ensure adherence to architectural standards, security guidelines, and performance optimization practices.
• Collaborate with stakeholders to align Salesforce solutions with business goals and digital transformation initiatives.

Associate Principal Engineer, CRM Salesforce – Technical Architect

• Design and lead end-to-end Salesforce solution architecture for enterprise-scale implementations
• Develop scalable solutions across Sales Cloud, Service Cloud, Marketing Cloud, and custom Salesforce applications
• Architect and implement features such as Einstein Bot, Unified Messaging, MIAW, and Agentforce integrations
• Translate business requirements into scalable Salesforce technical solutions and architecture designs
• Define integration architecture between Salesforce and external systems using REST/SOAP APIs and middleware platforms
• Ensure optimal use of Salesforce declarative and programmatic capabilities based on business needs
• Conduct architecture and design reviews, ensuring adherence to Salesforce best practices and coding standards
• Provide technical leadership and guidance to development teams on Apex, LWC, and system design
• Manage platform performance, scalability, and governance, including handling Salesforce limitations and constraints
• Lead client discussions, manage stakeholder expectations, and provide solution advisory support
• Oversee end-to-end delivery including design, development, testing, deployment, and production support
• Collaborate with business and technical stakeholders to define Salesforce roadmap and solution strategy
• Mentor and guide technical teams to improve solution quality and delivery efficiency

Senior Staff Engineer, CRM Salesforce – Messaging for In-App and Web

• Develop and deploy email campaigns, customer journeys, and marketing automations within Salesforce Marketing Cloud
• Build responsive and dynamic email templates using AMPscript, HTML/CSS, and SSJS
• Configure and manage Journey Builder, Automation Studio, Email Studio, and Content Builder
• Create audience segmentation, personalization strategies, and targeted customer communications
• Develop SQL queries, manage Data Extensions, and implement API integrations
• Support lifecycle campaigns, triggered communications, and marketing automation initiatives
• Monitor campaign performance, email deliverability, and domain/IP reputation metrics
• Troubleshoot campaign execution, automation failures, and integration-related issues
• Collaborate with architects, business analysts, administrators, and cross-functional teams to deliver marketing solutions
• Implement and monitor the complete lifecycle of email, messaging, and segmentation campaigns
• Build and launch marketing emails and messaging campaigns as required by business stakeholders
• Design and manage marketing assets including email layouts and campaign visuals where needed
• Analyze email campaign reports and identify trends to support optimization and future decision-making
• Act as module lead and serve as the point of contact (POC) for assigned markets or regions
• Document system processes, identify recurring issues, and recommend process improvements
• Participate in Proof of Concepts (POCs) and support implementation of new marketing solutions and capabilities.

Staff Engineer, CRM Salesforce Marketing Cloud

• Collaborate with stakeholders to gather, analyze, and prioritize marketing requirements and convert them into user stories for Salesforce Marketing Cloud development
• Act as the primary liaison between marketing teams and development teams, ensuring alignment between marketing objectives and technical capabilities
• Manage and maintain the product backlog, prioritizing features and enhancements based on business value and stakeholder feedback
• Lead sprint planning, backlog grooming, sprint reviews, and Agile delivery activities.
• Work closely with marketing analysts to define KPIs, reporting metrics, and campaign success measurements.
• Provide guidance on best practices for email marketing, customer journeys, automation, and personalization within Salesforce Marketing Cloud.
• Design and support implementation of end-to-end marketing automation solutions using Salesforce Marketing Cloud components.
• Collaborate with cross-functional teams to deliver scalable and customer-focused marketing solutions.
• Monitor campaign performance and user feedback to drive continuous optimization and improvement.
• Facilitate User Acceptance Testing (UAT) and coordinate deployment and release activities.
• Serve as a Subject Matter Expert (SME) for Salesforce Marketing Cloud capabilities, platform updates, and industry best practices.
• Support roadmap planning and recommend platform enhancements aligned with business and marketing objectives.

Associate Principal Engineer, CRM Salesforce Marketing Cloud

Client Partner

• Strategic Prospecting: Identify "white space" within the DT Group (Telekom Deutschland, T-Systems, Group Innovation) where Nagarro’s services can add value.
• Relationship Orchestration: Build a multi-threaded relationship map across DT, connecting with IT Directors, Product Owners, and Business Leads.
• Demand Generation: Create a steady stream of "Sales Qualified Leads" (SQLs) and convert them into tangible project proposals.
• Deal Leadership: Lead the sales cycle from initial pitch to contract signature. Work closely with our technical Practice Leads to design winning solutions.
• Consultative Selling: Position Nagarro’s "Fluidic Enterprise" concept to help DT solve complex problems in Generative AI, Cloud Transformation, 5G Monetization, and Customer Experience.
• Market Intelligence: Stay ahead of DT’s internal shifts, budget cycles, and competitor moves to position Nagarro proactively.

Strategic Client Partner

• Customer projects with a focus on the FI/CO financial modules.
• Implementation and further development projects in all project phases - conception, design, customizing, prototyping, roll-out with SAP ERP or SAP S/4HANA.
• Analyses, optimizations, redesigns and implementations of customer-specific processes and solutions in the field of accounting.
• Technical responsibility for topics and ensuring technical feasibility.
• Support in the establishment and further development of strategically important topics and innovations.