Support Engineer

• Handle escalations from Product Support, providing advanced technical assistance for Enterprise Standard customers.
• Investigate, reproduce, and resolve complex technical issues across n8n’s ecosystem.
• Partner with Enterprise Support for high-value account incidents and with Engineering/Product teams to report, triage, and resolve product issues.
• Support Enterprise Standard customers by balancing procedural troubleshooting with customized solutions.
• Work with Docker or Kubernetes and cloud infrastructure (AWS/GCP/Azure) to deploy and debug automation environments.
• Debug APIs, webhooks, authentication flows, networking issues, and PostgreSQL-related problems.
• Create and document troubleshooting steps, build internal playbooks for recurring escalations, and improve knowledge bases.
• Suggest workflow and tooling improvements to increase resolution efficiency and improve customer experience.
• Serve as a technical mentor to Product Support Engineers and participate in structured escalation workflows and incident management.

Account Executive

• Own the full sales cycle from inbound lead qualification to close and engage technical buyers (Developers, DevOps, IT, CTOs)
• Manage and expand an already strong US pipeline (50% of pipeline is US-based)
• Work closely with Solutions Engineers and Customer Success to demonstrate n8n and ensure smooth onboarding
• Refine and shape the US sales motion, optimizing playbooks and strategies with leadership
• Be a key voice in the US expansion, helping build the foundation for future growth
• Capitalize on strong inbound pipeline into high-value customers
• Collaborate cross-functionally and travel as needed

Enterprise Account Executive

Frontend Engineer

• n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code with the speed of no-code, backed by a passionate community of builders. With 500+ integrations and fair-code principles, we're revolutionizing how businesses connect their systems and processes.
• Senior Product Engineer on the Payday team (Enterprise features) will own features end-to-end and work across the stack, collaborating with Product and Design to translate requirements into robust, scalable solutions.
• What we've shipped: Centralised insights dashboard; Enhanced RBAC; Git-backed Environments.
• What you'll bring: 5+ years of experience; Node.js and TS/JS; Vue.js or similar; robust APIs; SQL; end-to-end shipping; modern testing; collaboration; curiosity; willingness to learn.

Support Engineer

Enterprise Account Executive

Senior Product Engineer, TS/Vue/NodeJS, Enterprise Features