Technical Customer Success

• Own technical relationships with OEM / Embed partners; Serve as the primary post-sales technical partner for embed and strategic OEM customers, supporting them across onboarding, architecture design, product integration, scaling, and upgrades.
• Guide implementation and architecture decisions; Advise partners on best practices for embedding n8n into their products, including:
• API integration patterns
• backend hooks and event triggers
• authentication and access management
• workflow execution models
• multi-tenant architecture considerations
• system communication patterns between n8n and partner applications
• Work directly with engineering teams; Collaborate directly with partner engineers to solve implementation challenges, debug integration issues, and ensure production-ready deployments. You will regularly engage in conversations around:
• APIs and webhooks
• JavaScript and TypeScript workflow development
• Infrastructure and scaling decisions
• Upgrade strategies and version management
• System architecture tradeoffs
• Advise on product integration strategy; Help partners determine how n8n should be exposed inside their product, including:
• Embedding approaches
• User experience considerations
• Automation capabilities exposed to end users
• Security and governance implications
• Support long-term platform evolution; Guide partners through upgrades, version changes, and architectural evolution, ensuring the embedded n8n platform remains reliable as their product scales.
• Navigate licensing and commercial models; Act as a trusted advisor on OEM licensing structures, helping partners understand how their product growth and usage patterns interact with n8n licensing. You will help identify when:
• A contract migration may better align with the partner’s product strategy
• Usage models should evolve as adoption grows
• Pricing structures could unlock new product capabilities
• Communicate business value and ROI. Translate technical implementations into clear business outcomes, helping partners quantify:
• Operational efficiency gained through automation
• Product value created through embedded workflows
• Revenue or differentiation driven by n8n capabilities
• Run a structured partner operating cadence. Maintain strong engagement through architecture reviews, technical health checks, roadmap syncs, and executive business reviews, ensuring alignment between partner goals and n8n capabilities.
• Represent partner needs internally. Provide structured feedback to Product and Engineering based on real-world embed use cases, helping shape the roadmap for OEM capabilities.

Senior Technical Customer Success Manager – OEM

Developer Relations

• Be at the heart of our community, interacting with a community of automation, no code, and open source enthusiasts on a daily basis.
• Offer advocacy, support, education, and build relationships with the most active members.
• Create and implement plans to build, enable and nurture our community.
• Design and implement tactics such as events, meetups, livestreams, videos, blogs, courses, social media and partnerships.
• Represent the community's needs internally and externally, gathering feedback and learnings, and collaborating with engineering, product and marketing teams.
• Develop our network of partners, exploring partnership and co-marketing opportunities.
• Monitor success metrics; consider how effective initiatives are at achieving goals and adjust effort accordingly

Senior Developer Advocate

Revenue Operations

• Your main goal will be to help n8n’s Revenue teams ramp faster and execute more consistently by building strong onboarding experiences and launching playbooks that drive adoption across SDR, AE, SE, and CSM roles.
• Coordinate and improve onboarding programs for Revenue IC roles so new hires ramp with clarity, structure, and confidence.
• Maintain onboarding materials, learning paths, and supporting assets so they stay accurate, relevant, and easy to use.
• Help create a consistent onboarding experience across SDR, AE, SE, and CSM teams while adapting content to each role’s needs.
• Support the rollout of Revenue playbooks by organizing timelines, materials, communications, and stakeholder inputs.
• Partner with cross-functional teams to ensure playbooks are launched clearly and can be adopted smoothly by frontline teams.
• Follow up on playbook launches to reinforce usage, surface gaps, and keep enablement efforts moving forward.
• Track participation, completion, and basic adoption signals to understand what is working and where support is needed.
• Keep enablement documentation, systems, and program workflows organized so stakeholders can rely on a strong operational backbone.
• Work closely with Revenue leaders and managers to gather feedback, identify friction points, and improve enablement over time.

Revenue Enablement Specialist

Account Executive

• Own and exceed quarterly and annual revenue targets across a defined East Coast enterprise territory
• Build pipeline proactively (≥50% sourced by you)
• Run deep discovery and qualification using MEDDIC/MEDDPICC
• Manage the full sales cycle end-to-end
• Translate technical value into business outcomes
• Orchestrate multi-threaded deals across different stakeholders
• Create and drive mutual action plans with customers
• Maintain rigorous pipeline hygiene and forecast accuracy

Enterprise Account Executive, Remote or Hybrid NYC/Boston

• Your main goal will be to build and lead a world-class Developer Relations function that educates, inspires, and grows the n8n developer ecosystem.
• Set and execute DevRel strategy
• Define and implement a global Developer Relations strategy aligned with product, marketing, and community goals
• Create a clear DevRel content roadmap and improve coordination across teams
• Establish repeatable processes for content planning, event participation, and performance measurement
• Lead and scale a high-performing DevRel team
• Manage, mentor, and support a team of 3–4 senior-level Developer Relations professionals and external contributors
• Raise the bar on team output, quality, and impact through leadership and feedback
• Lay the foundation for future team growth with clear responsibilities and scalable structure
• Elevate content and developer engagement
• Drive a cohesive content calendar integrated with product launches, partnerships, and community programs
• Oversee creation of advanced technical and video content, from demos to foundation courses
• Represent n8n in the developer ecosystem through talks, conferences, and community events
• Drive advocacy and cross-functional alignment
• Partner with Product Marketing and Community teams to amplify launches and success stories
• Collaborate with PMs and Engineers to surface complex use cases and translate them into compelling content
• Grow developer activation and community engagement through measurable DevRel initiatives

Head of Developer Relations

Customer Success Manager

• Your main goal will be to establish strong relationships with our customers in a scalable way, ensuring they successfully adopt n8n and are in a position to grow with us year after year.
• Onboard new customers and set them up for long-term success.
• Nurture expansion opportunities.
• Proactively solve technical and commercial challenges across your book of business.
• Manage customer communications and support escalations smoothly.
• Design playbooks, workflows, and automations to engage with customers at scale.
• Build systems that allow you and the team to serve a higher volume of customers efficiently.
• Share best practices and learnings to help the CS team improve continuously.
• Identify and execute initiatives that bring value to customers in a scalable way - e.g. webinars and round tables.
• Lead expansion and renewal conversations to drive upsell and cross-sell opportunities.
• Progress order forms and ensure seamless collaboration with Sales teams.
• Run quarterly business reviews with key customers to uncover growth potential.
• Keep customer data and CRM records accurate and actionable.
• Lead projects that improve CS processes for the whole team.
• Collaborate cross-functionally with Support, Sales, and Product to deliver value.

Customer Success Manager – Low Touch

Engineering Manager

• Build and lead an engineering team that thrives in a fast-moving AI-native world
• Develop engineers, create clarity, and deliver meaningful outcomes with strong technical judgment
• Lead, coach, and develop a team of engineers, helping them grow in ownership, performance, and long-term career development
• Create a high-trust environment where people can learn in action
• Support hiring, onboarding, and team shaping as they continue scaling engineering
• Help your team stay focused and effective as priorities evolve
• Communicate clearly and credibly through change
• Turn complexity into momentum by helping your team focus on what matters most
• Partner closely with Product, Design, and other stakeholders to align on priorities
• Keep the team accountable to meaningful outcomes while balancing speed, quality, and long-term maintainability
• Bring enough technical depth to mentor engineers
• Support architectural and delivery decisions across your area

Artificial Intelligence

• Drive company-wide adoption of AI and automation to create a modern, efficient, and enjoyable workplace.
• Design and run hackathons, enablement sessions, and dogfooding initiatives that boost daily AI and automation usage.
• Build repeatable programs with clear success metrics such as participation, satisfaction, and business impact.
• Partner with People Ops to embed AI and automation habits into onboarding, L&D, and performance rituals.
• Lead a structured AI watch to track market trends, peer practices, and emerging tools.
• Define guardrails and best practices that balance speed, safety, and measurable outcomes.
• Ensure creation of reusable internal assets and external-facing content that showcases our AI and automation practices.
• Collaborate with Marketing to amplify internal success stories and thought leadership.
• Equip Sales and GTM with narratives, demos, and artifacts that demonstrate modern ways of working.
• Lead the Automation team, directly managing one manager plus team while scaling from 2 to 15+ in 2026.
• Set vision, OKRs, and performance standards, and coach for results while fostering experimentation and innovation.
• Oversee automation product delivery and cross-functional execution with Product, Engineering, Marketing, Sales, and Biz Ops.

Head of AI & Automation

Sales

• Lead and develop a West Coast Enterprise team with hands-on coaching that improves performance and career growth
• Drive deal strategy and execution across complex enterprise cycles, from discovery to close, including rigorous pipeline inspection and forecast reviews
• Elevate sales methodology adoption (MEDDIC/MEDDPICC), ensuring crisp qualification, mutual action plans, and disciplined inspection of technical + business wins
• Build a strategic selling culture that shifts the team from “running opportunities” to multi-threaded, value-led enterprise execution
• Orchestrate executive engagement across West Coast accounts - aligning economic buyers, champions, and technical evaluators to keep momentum and unblock deals
• Prioritize and run the West Coast enterprise territory with focus - balancing new logo pursuits with expansion plays where community signals are strong
• Run high-quality deal reviews and QBRs that sharpen strategy, elevate coaching moments, and improve win rates, cycle time, and forecast accuracy
• Hire, onboard, and scale the team over time, establishing operating rhythms that create leverage as we grow
• Collaborate cross-functionally (Solutions Engineering, Customer Success, Marketing, RevOps, Product) to refine messaging for technical buyers, strengthen the enterprise playbook, and remove friction in the sales process

Enterprise Sales Leader

• 🧭 Lead, coach, and develop a team of Mid-Market Account Executives to consistently close high 5-figure deals and progress 6-figure opportunities
• 🎯 Drive deal strategy and execution across complex cycles, from discovery to close, including rigorous pipeline and forecast reviews
• 📚 Elevate sales methodology adoption (MEDDIC/MEDDPICC), ensuring crisp qualification, clear next steps, and inspection of technical and business wins
• 🚀 Build a strategic selling culture that shifts mindset towards deals that are larger, multi-threaded, value-led engagements
• 🤝 Orchestrate multi-stakeholder relationships (economic buyers, champions, technical evaluators) and resolve conflicts to keep deals unblocked
• 🗺️ Segment and prioritize territories within the 100–2,500 employee band to uncover expansion and upsell plays across existing accounts
• 📈 Run high-quality deal reviews and QBRs that sharpen strategy, elevate coaching moments, and improve win rates and average selling price
• 👥 Hire and scale the team, establishing operating rhythms and, over time, evolving the structure into high-performing sub-teams
• 🔗 Collaborate cross-functionally (Solution Engineering, Customer Success, Marketing, RevOps, Product) to align campaigns, refine messaging for technical buyers, and remove friction in the sales process

Mid-Market Sales Manager

Marketing Operations

• Build and own n8n’s marketing operations backbone—maturing Customer.io, standardizing tracking/attribution, and accelerating high-quality campaign execution that Marketing and RevOps can trust.
• Customer.io ownership & lifecycle orchestration
• Lead end-to-end ownership of Customer.io: audience architecture, templates, journeys, and experimentation.
• Design and launch lifecycle programs (activation, nurture, product updates) with clear entry/exit rules and rate limits.
• Improve deliverability and list health through segmentation, preference management, and hygiene routines.
• Tracking, attribution & data governance
• Define and enforce UTM, naming, and campaign ID standards that make performance measurable across tools.
• Implement pragmatic multi-touch attribution with CRM/BI alignment and clear definitions for sourced vs influenced.
• Partner with RevOps/Data to ensure accurate event mapping, field syncs, and SLAs for data quality.
• Campaign build, QA & launch velocity
• Translate briefs into segmented sends and journeys; build, test, and launch with speed and precision.
• Run a rigorous pre-flight QA checklist (merge tags, fallbacks, links/UTMs, consent, quiet hours, seed tests).
• Set and improve SLAs from intake to launch, reducing cycle time without sacrificing quality.
• Reporting & insights for decision-making
• Ship self-serve dashboards on campaign performance, deliverability health, and lifecycle conversion.
• Establish weekly operating metrics and readouts that inform budget, targeting, and experiment priorities.
• Diagnose anomalies and propose data-driven iterations to lift activation and engagement.
• Process, enablement & documentation
• Create playbooks, templates, and intake processes that scale execution across Marketing.
• Host office hours and partner training so teammates can brief better and self-serve within guardrails.
• Maintain clear documentation for journeys, schemas, and standards to ensure continuity.
• MarTech stack & integrations
• Audit the current stack and recommend integrations or automations that reduce manual work.
• Collaborate with Engineering/Product for event instrumentation needed to power lifecycle triggers.
• Evaluate build vs buy trade-offs and drive well-scoped improvements that deliver impact in 60–90 days.