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Manager

• Source, negotiate and structure technology agreements that create strong value for CoreTrust, its members and suppliers
• Contribute to and execute multi-year category strategies for the technology portfolio aligned to business goals, member needs, and market dynamics
• Conduct market, competitive, and supplier analysis to inform portfolio direction, expansion opportunities, and investment prioritization
• Assist in supplier segmentation, strategic sourcing, negotiations, and contracting to secure differentiated commercial structures and value-added benefits for members
• Participate in end-to-end offering development, from concept and design through sourcing, contracting, and transition to go-to-market execution
• Partner with Sales, Marketing, and Portfolio Operations to develop and execute go-to-market strategies that drive awareness, adoption, and revenue growth
• Serve as a technology portfolio subject matter expert in support of sales efforts, member engagement, and internal enablement
• Own category/supplier financial performance, including revenue growth, forecasting accuracy, expansion opportunities, and long-term value creation
• Drive achievement of KPIs, manage budgets, and leverage performance insights to optimize GTM efforts and prioritize strategic initiatives
• Build and manage strategic, mutually beneficial supplier partnerships focused on performance improvement, risk mitigation, and market share growth
• Lead regular supplier business reviews and proactively identify opportunities for improvement and innovation
• Collaborate cross-functionally to ensure alignment, accountability, and execution across the portfolio lifecycle
• Provide regular updates to senior leadership on portfolio performance, risks, and strategic initiatives
• Contribute to broader enterprise initiatives, including portfolio expansion, adjacent market opportunities, and M&A support as needed

Manager, Technology Portfolio

Revenue Operations

• Provide comprehensive operational and member support for an assigned sales team throughout the full member lifecycle, from onboarding through ongoing maintenance, ensuring timely, accurate, and high‑quality service
• Research and track Private Equity divestitures, mergers, and acquisitions to ensure ownership and membership records remain accurate and up to date
• Validate and manage Gross Transaction Volume (GTV), proactively identifying and resolving discrepancies prior to reporting deadlines
• Maintain, update, and ensure the accuracy and integrity of CRM data within Salesforce and related systems.
• Own day‑to‑day case management within the Salesforce Support Console, coordinating closely with Sales, Members, Suppliers, Legal, Finance, Member Success, and other cross‑functional partners to resolve issues efficiently.
• Troubleshoot member and supplier issues, proactively identifying risks, resolving root causes, and reducing escalations.
• Manage member locations, including rostering, announcing, and removing locations, ensuring systems accurately reflect current member status.
• Control and manage member access to protected supplier agreements in accordance with governance and compliance standards.
• Manage complex membership documentation, including drafting, comparing redlines, executing, and processing participation agreements, amendments, assignments, and related documents.
• Negotiate member NDAs in partnership with Legal
• Facilitate member onboarding and ongoing maintenance across the CoreTrust Experience Platform, Salesforce, and other internal systems, ensuring accurate data synchronization.
• Serve as a Subject Matter Expert (SME) for assigned legal and operational processes, responsible for training team members and maintaining accurate, effective, and current process documentation.
• Act as the primary point of contact for the Legal team on member operations matters, ensuring documentation remains compliant and legal updates are reflected accurately.
• Partner closely with the Product team to ensure category‑specific information is accurate, current, and properly displayed within the CoreTrust Experience Platform.
• Partner closely with a Member Success Associate to ensure sales‑village activities are coordinated, member needs are understood, and opportunities are accurately supported throughout the membership process.

Manager, Technology Portfolio

Revenue Operations Specialist