Myriad360

Analyst

• Identify and source unique data center capacity opportunities globally
• Research market trends, operator availability, regional constraints, and emerging opportunities
• Maintain sourcing intelligence databases and operator profiles
• Develop and maintain market knowledge across major data center markets and providers
• Attend industry conferences, trade shows, and networking events to build relationships and identify opportunities
• Establish and cultivate strong working relationships with data center operators and strategic partners
• Conduct initial operator qualification and validation discussions
• Collaborate with DCSS leadership to approve or deny referral capacity opportunities
• Vet referred capacity opportunities prior to customer presentation
• Collect and validate technical, operational, and commercial information from operators
• Input and maintain operator data within applicable systems, tools, and customer-facing documentation
• Collect bids, pricing, and service information from data center operators
• Compile and organize operator responses into presentation-ready formats
• Support customer-facing teams with market intelligence, benchmarks, and capacity insights
• Maintain accurate records of pricing, service levels, capabilities, and operator differentiators
• Assist in preparing materials that support customer proposals and solution recommendations
• Coordinate NDAs and required documentation with referrers, operators, and clients
• Manage follow-up activities with operators and internal stakeholders
• Support sourcing escalations, urgent customer requests, and special projects
• Assist the sales organization with rapid-response sourcing requirements
• Execute additional sourcing and operational support activities as assigned

Data Center Capacity Analyst

Consultant

• Lead execution of assessment and advisory engagements from discovery through executive recommendation
• Conduct current-state assessments across cloud platforms (AWS, Azure), on-premises infrastructure, enterprise applications, and technology governance and delivery structures
• Analyze and synthesize findings into clear, defensible insights that hold up under client scrutiny
• Develop target-state recommendations, technology roadmaps, and architecture options with supporting rationale
• Translate technology decisions into business implications through structured analysis, scenario evaluation, and, where appropriate, financial modeling and business case development
• Create polished, executive-ready presentations and own deliverable quality end to end
• Facilitate client discovery sessions, stakeholder interviews, and executive workshops
• Structure ambiguous problems into clear approaches with defined milestones and outcomes
• Contribute to proposals, RFP responses, and opportunity shaping, with delivery remaining the primary focus
• Seniors in this role remain directly involved in analysis, synthesis, and deliverable development rather than operating solely as coordinators or reviewers.

Senior Advisory Consultant

ServiceNow

• Leads client-facing implementations
• Drives successful delivery across ServiceNow ITOM/ITSM environments
• Owns end-to-end engagement with pre-sales support
• Translates business needs into effective solutions
• Provides advisory and implementation services
• Configures platform and applications according to best practices
• Trains and educates clients on solutions
• Provides post go-live support
• Builds relationships with team members and clients
• Documents detailed requirements

ServiceNow Engagement Manager

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommends and delivers solutions that meet customer needs and ensure the solutions (when implemented) meet the functional requirements of the customer
• Prepares and executes workshops
• Promotes process standardization and efficiencies
• Determines and documents detailed requirements
• Designs process solutions
• Provides advisory and implementation services and solutions
• Configures the platform and applications
• Trains, enables, and/or educates the client on the solution
• Provides post go-live support
• Builds in-depth knowledge of technical and business priorities, challenges, and initiatives that can be translated into Advizex solution opportunities

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommending and delivering solutions that meet customer needs
• Prepare and execute workshops
• Promote process standardization and efficiencies
• Determine and document detailed requirements
• Design process solutions
• Provide advisory and Implementation services and solutions
• Configuration of the platform and applications
• Solution appropriately following ServiceNow Best Practices
• Train, enable, and/or educate the client on the solution
• Provide post go-live support
• Use domain knowledge and understanding of ServiceNow to support customers

Architect

• Myriad360 is seeking a Solutions Development Architect to support the design, scoping, documentation, and proposal development of client-facing technology solutions.
• This role works closely with Account Executives, Account Managers, engineering teams, PMO, TCS, vendors, subcontractors, and clients to translate business and technical requirements into accurate, executable Statements of Work, labor estimates, and solution proposals.
• Create, refine, and maintain Statements of Work, including in-scope items, out-of-scope items, deliverables, assumptions, acceptance criteria, project phases, and dependencies.
• Generate labor calculators and SOW drafts using Myriad360’s SOW Automation Tool.
• Validate labor, subcontractor, material, and project management cost inputs for accuracy.
• Coordinate peer reviews with Technology Project Leads, Solutions Development Architects, or other technical reviewers.

Solutions Development Architect – Datacenter

Engineer

• Execute enterprise wireless deployments in campus and office environments
• Perform predictive and post-deployment wireless surveys (Ekahau preferred)
• Collect site information and validate environmental conditions
• Troubleshoot coverage, interference, roaming, and authentication issues
• Configure SSIDs, RF profiles, and wireless security policies
• Produce wireless deliverables including survey reports, heatmaps, and validation documentation
• Execute standardized wireless deployment workflows aligned with service offerings
• Escalate advanced RF design challenges and architecture exceptions to senior engineers
• Configure and support enterprise LAN infrastructure supporting wireless services
• Implement VLANs, trunking, Spanning Tree Protocol (STP), Link Aggregation (LACP), and basic Quality of Service (QoS)
• Support static routing and OSPF environments
• Troubleshoot Layer 1–3 connectivity issues
• Assist with network upgrades, refresh projects, and lifecycle management
• Maintain network documentation and topology diagrams
• Support 802.1X authentication, RADIUS services, and Network Access Control (NAC) solutions
• Assist with network segmentation and access control implementations
• Follow established security, compliance, and change management standards
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts

Mid-level Wireless Engineer

Network Engineer

• Design and support secure, scalable cloud networking solutions across AWS, Azure, and GCP
• Engineer hybrid cloud connectivity solutions including VPN, Direct Connect, ExpressRoute, and cloud routing architectures
• Implement and maintain enterprise DNS, load balancing, segmentation, and traffic management solutions
• Support modernization initiatives involving cloud-native and software-defined networking technologies
• Develop and maintain Infrastructure-as-Code (IaC) solutions using Terraform and Ansible
• Build and support CI/CD pipelines for infrastructure deployments and automation workflows
• Develop Python-based automation solutions and API integrations
• Standardize cloud provisioning, deployment, and operational processes through automation
• Support Kubernetes platforms including AKS, EKS, and GKE environments
• Assist with Kubernetes networking, ingress, service connectivity, and infrastructure integrations
• Collaborate with platform engineering and development teams to improve cloud-native operations
• Support scalable and resilient containerized infrastructure solutions
• Implement cloud networking and infrastructure security best practices
• Support firewall, segmentation, and access control strategies across cloud and hybrid environments
• Participate in incident response, troubleshooting, and root cause analysis
• Improve operational visibility, reliability, and efficiency through automation and monitoring
• Mentor junior engineers and provide technical guidance
• Participate in architecture reviews and infrastructure planning initiatives
• Collaborate with cross-functional teams including Security, DevOps, Development, and Operations
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

Senior Cloud Network Engineer

• Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
• Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.
• Ensure architectures align with contractual SLAs, SLOs, and support models.
• Establish and enforce architecture, security, and operational standards across customer environments.
• Maintain hands-on involvement with storage and backup systems in production.
• Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.
• Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery.
• Act as a technical lead and trusted advisor for enterprise customers.
• Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
• Translate customer business requirements into secure, supportable cloud architectures.
• Support presales and solution design, including architecture validation, scoping, and risk assessment.
• Guide customers through cloud adoption, modernization, and hybrid integration strategies.
• Provide architectural leadership for 24×7 managed service operations, including on-call participation.
• Lead major incident response efforts, including customer communication and post-incident reviews.
• Drive reliability, performance, and cost optimization improvements across customer platforms.
• Ensure operational readiness for new customers and onboardings.
• Mentor senior engineers and architects within the MSP organization.
• Influence technical strategy, tooling, and service offerings across the managed services portfolio.
• Evaluate Azure services and technologies to improve customer outcomes.

Storage & Backup Enterprise Services Architect

• Leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments
• Combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development
• Recommends and delivers solutions that meet customer needs and ensures the solutions meet the functional requirements of the customer
• Prepares and executes workshops
• Promotes process standardization and efficiencies
• Determines and documents detailed requirements
• Designs process solutions
• Provides advisory and implementation services and solutions
• Configures the platform and applications
• Follows ServiceNow Best Practices for solutions
• Trains, enables, and educates the client on the solution
• Provides post go-live support
• Uses knowledge of technology and industry expertise to assess, recommend, educate, implement, and support customers on the value of the ServiceNow platform
• Contributes to proposals and recommends content

• Assist with and eventually independently execute deployment of enterprise network infrastructure solutions
• Configure and support routing, switching, wireless, firewall, and VPN technologies
• Participate in network migrations, hardware refreshes, and infrastructure modernization projects
• Support staging, validation, and testing of customer solutions prior to production deployment
• Participate in after-hours maintenance windows and production cutovers as required
• Troubleshoot network connectivity, routing, switching, wireless, and security-related issues
• Support escalation activities during project implementations and customer incidents
• Perform root cause analysis and assist with remediation planning
• Work collaboratively with senior engineers, project managers, and technical leads
• Create and maintain implementation documentation, diagrams, and operational procedures
• Support continuous improvement of delivery standards, deployment processes, and operational workflows

Data Center Capacity Analyst

Senior Advisory Consultant

ServiceNow Engagement Manager

ServiceNow Engagement Manager

ServiceNow Engagement Manager

Solutions Development Architect – Datacenter

Mid-level Wireless Engineer

Senior Cloud Network Engineer

Storage & Backup Enterprise Services Architect

ServiceNow Engagement Manager

Mid-Level Network Engineer