MyPlanAdvocate

Compliance

• Ensure compliance with CMS Medicare Marketing Rules.
• Investigate and resolve compliance problems, questions, or complaints received internally, from customers, or carriers.
• Conduct internal audits and monitoring to ensure compliance with rules and regulations, policies and procedures, code of conduct, and training for MyPlanAdvocate.
• Generate, update, review and file marketing materials in HPMS.
• Initiate and remediate corrective action plans, as needed.
• Maintain and update an internal tracking system of compliance activities, such as complaints received or investigation outcomes.
• Conduct agent coaching and training.
• Perform other duties as assigned.

Medicare Compliance Analyst II