MyFitnessPal

Customer Success Manager

• Perform large-scale hypothesis testing and statistical analysis to find which solution will bring the best results; including AB and multivariate testing, and pre/post or difference-in-difference analysis
• Participate in a product team ‘squad’ and advise on hypothesis design, primary success metrics, and secondary metrics, which could inform deeper learning or future iterations of a feature
• Collaborate with product to set up analytics tracking necessary to get them the insights that they need
• Be the last line of defense as we sanity-check variants and test setup
• Create clear and easy-to-understand analysis and recommendations
• Develop solutions for communicating data across various stakeholders by leading requirements collection, metrics definition, data extraction and manipulation, design of dashboards and ad hoc reports
• Partner with product leadership to solve business problems and identify trends for growth opportunities (i.e. suggest new analyses, experiments, user cohorts)
• Most importantly, be a trusted partner to our product managers and help them succeed in their mission to improve our product

Senior Analyst, CRM

Operations

• Lead the vision, strategy, and execution of MyFitnessPal’s advertising operations across direct and programmatic channels
• Grow and mentor a high-performing team
• Develop processes and yield strategies that scale
• Engage with strategic partners to optimize campaigns and maximize revenue
• Oversee the delivery and optimization of all direct-sold and programmatic campaigns
• Develop and own yield management strategies across direct and indirect channels
• Act as a senior client-facing partner, collaborating with key advertisers and agencies
• Manage and deepen relationships with SSPs, DSPs, and ad tech partners
• Partner with Finance to manage investments across technology, headcount, and vendors
• Advocate for advertising needs within the broader organization

Senior Analyst, CRM

Director, Ad Operations