MWResource, Inc.

Business Analyst

• Support Pre-Construction Representatives, Specialists and Leads in processing new main extensions and service lines
• Perform office duties required in processing new main extensions and service lines and assist in administration of contracts of compliance and defaults including paperwork and documentation
• Update and maintain department files and assist in administration of contracts
• Review and ensure timely preparation and processing of complete documentation and payments received for service work
• Manage services and mains, developer plats, sketches, proposed changes or retirements, and Right-Of-Way's
• Oversee submission and application of construction permits for low to high profile projects and ensure documentation and records are legible and retrievable
• Assist and respond to phone, email or in-person inquiries and support requests from customers and staff
• Research and troubleshoot customer problems or inquiries related to new service lines and main extensions, consulting with Pre-Construction Representatives and/or Supervision when needed
• Compile and conduct reconciliation of vendor and customer contracts ensuring proper invoicing, payment, refunds or defaults
• Assist with scheduling and coordination of meetings, health, training, certification, safety, compliance reviews, reports, and forms
• Perform other duties as assigned

Associate Business Process Analyst

Project Manager

• Project Manager 2
• Duration: 36 Months
• Hybrid/Field; Prefers Local Candidates; Raleigh, NC
• Schedule: 4-10's - Monday-Thursday
• PLEASE NOTE OUR CLIENT DOES NOT ACCEPT C2C
• Integration site lead reports to the Director of Plant Integration and represents operations' point of view throughout detailed final design, construction, and commissioning
• Primary operations representative on project integration involving new plant equipment and systems
• Participate in periodic site visits and site walkdowns with PMC Quality assurance personnel to verify project quality
• Coordinate with PMC, EPC, and RRE to verify and witness equipment clean close inspections
• Witness pre site turnover circuit verification by the EPC of all circuits and drawings
• Support staffing and onboarding plans for new facility or staffing additions; may participate in hiring interviews
• Execute project integration protocols, procedures, and policies to ensure operational readiness at construction turnover
• Work closely with operating and maintenance personnel to ensure training, procedures, work management, preventive maintenance, equipment labeling & tagging, tooling, and spare parts are addressed prior to commercial operation
• Provide periodic reports to leadership and construction management; monthly updates of the PIT readiness tool
• Ensure team member activities and training align with project schedule; coordinate with PIT Database Administrator and Spare Parts Planner
• Manage approved PIT budget for the project and provide feedback to management on budget issues
• Employee’s personal vehicle will be driven; mileage reimbursed; travel required around the Eastern Carolinas; can sit at different company office sites if needed
• Responsible for completing all integration activities to ensure operational readiness for solar and battery storage new plants in the Carolina's region
• Plant Integration Team Site Lead provides conduit between construction, commissioning, and operating plant entity for new builds, major projects, or major plant modifications, ensuring seamless transition through commercial acceptance

Project Manager II

Mechanical Engineer

• Mechanical Engineer III
• Richmond, VA
• Hybrid: 9/80 - Every Other Friday Off
• Duration: 12 months – Possible Extension
• Day-to-day duties would be to serve as an engineer on the main condenser replacement project. Duties include, but are not limited to, preparation or review of design changes, preparation, or review of procurement specifications, supporting field implementations, vendor document reviews as an owner’s representative, visits to vendor facilities when required (an expected occasional responsibility), and review of bids from vendors and installers from a technical perspective.

Mechanical Engineer III

Consultant

• The IT Service Improvement Consultant is responsible for assessing, advising, and driving improvements throughout the Information Services organization, with a heavy focus on IT incident and problem management, IT service resilience, and business continuity practices.
• The selected Consultant will work cross-functionally throughout IT and with business stakeholders to identify service inefficiencies, facilitate incident retrospectives, model and audit platforms, applications, and related business services for CMDB, recommend process improvements to enhance operational reliability and reduce service disruptions, and improve recovery readiness as part of the IT Disaster Recovery (ITDR) and BCP programs.
• Responsibilities: Incident & Problem Management Improvement
• Refine root cause analysis (RCA) and lessons learned practices
• Lead cross-functional working sessions to prioritize and implement improvements
• Create dashboards or reports that communicate service performance and improvement trends
• IT Service Management (ITSM) Maturity
• Evaluate ITSM processes (incident, problem, change, knowledge, configuration) against best practices (e.g. ITIL)
• Advise on process standardization, documentation, and automation opportunities
• Assist in developing service catalogs and SLAs/OLAs
• Disaster Recovery & Business Continuity Readiness
• Review and assess ITDR/BCP plans and documentation
• Identify gaps in recovery objectives (RTO/RPO), failover procedures, or test practices
• Participate in tabletop exercises and coordinate with Enterprise Resilience, Information Services & Cyber Security, and business stakeholders to examine and align on recovery capabilities and expectations
• Stakeholder Engagement & Knowledge Transfer
• Present findings, recommendations, and roadmaps to IT Management
• Mentor internal staff on ITSM and CSI best practices
• Document recommendations, processes, and metrics in a format suitable for long-term internal use
• Participate in regular Change Management & Infrastructure Review meetings to stay apprised of day-to-day operations throughout IT
• Organize Infrastructure Review data into CMDB and CRS in partnership with Infrastructure Services, Service Delivery, Change, Asset & License Management, and Enterprise Architecture teams

IT Service Improvement Consultant

• Day to day development and support of internal and external web-based applications on Linux servers written in Java (J2EE), SpringMVC, and JSP, PL/SQL, JDBC and SOAP XML web services.
• Troubleshoot issues by identifying root cause and develop a plan for problem resolution.
• Identify and remediate web related vulnerabilities in a timely manner.
• Utilize the software development life cycle and manage production business processes to resolve software problems and improvements by writing user change requests and functional specifications.
• Design, program, implement code, test, install and configure applications.
• Learn client business processes and adhere to client software and change management and IT standards.

Associate Business Process Analyst

Project Manager II

Mechanical Engineer III

IT Service Improvement Consultant

Applications Consultant