Project Manager

• Creates and manages project plans for the project, portfolio, product prioritization, and implementation
• Evaluates trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value
• Designs analyze and develop process improvements
• Partners with business sponsors to define success metrics and criteria
• Build, lead, and coach multiple project teams concurrently throughout project lifecycles
• Facilitates all operational checkpoint activities throughout the lifecycle of projects
• Lead and facilitate collaborative design sessions with external and internal client or partner teams.
• Ensures all projects adhere to project management framework and compliance standards set by the company
• Continually updates relevant business stakeholder of project status
• Ensures all projects meet success parameters and ROI targets stated in the business case
• Successfully drives projects with a leadership vision
• Assists in managing the project management office (e.g., reporting, budget management, travel requests, administrative support, etc.) as needed
• Support other cross-functional initiatives (e.g., Risk Management, Business Continuity, Product Management, etc.) as directed
• Collaborates with colleagues, industry peers, and functional teams to continuously improve the project management framework at MVB by defining and implementing best practices that add value.
• Collaborate with Card Brand Manager as needed to configure, implement, and manage card programs or related products
• Work with Sponsor or Account Management to facilitate the transition from project / implementation to business as usual and servicing.

Senior Project Manager

General Counsel

• The Fintech Counsel reports directly to the VP, Corporate Counsel and is a part of the Corporate Legal Team.
• The Fintech Counsel will assist with the management of all legal affairs related to the bank's partnerships with financial technology (Fintech) companies.
• This includes contract negotiation, review of regulatory matters, and a deep understanding of the payments ecosystem and legal requirements, to go along with ongoing relationship management of the bank’s Fintech partners.
• Contract Negotiation and Drafting: Negotiate, coordinate, and draft agreements with fintech partners, including vendor agreements, statements of work, and change orders.
• Develop and update contract templates to mitigate risk and streamline negotiations for use by internal stakeholders.
• Payments Ecosystem Expertise: Maintain a deep understanding of the payments ecosystem, including key players, processes, and regulatory requirements.
• Ensure compliance with legal requirements related to card issuing, money movement, and merchant acquiring.
• Deep understanding of industry frameworks, including the rules set forth by the card brands, NACHA, and The Clearinghouse.
• Regulatory Compliance: Support regulatory reporting and interactions with federal and state agencies, ensuring compliance with applicable laws and regulations.
• Support risk management activities, including the development of risk assessments and risk management strategies for fintech partnerships.
• Partner Relationship Management: Identify and analyze complex legal issues, develop conclusions, and propose recommendations for issue resolution.
• Help manage ongoing relationships with fintech partners, ensuring commitments made in contracts are tracked and fulfilled.

AVP, FinTech Counsel

Analyst

• Perform underwriting tasks by preparing complex business and personal financial spreads
• Perform risk analysis tasks by preparing complex risk grading documents and exercising subjectivity where appropriate
• Perform research and analysis tasks by reviewing complex third-party reports to identify credit risk relevant to loan requests
• Perform comprehensive credit analysis by preparing complex loan request presentations
• Develop specialization in specific industries and/or loan types to provide expertise as a resource to the credit and lending departments
• Assess and make recommendations with respect to borrower risk profiles
• Perform underwriting and risk analysis for complex commercial loan renewals and modifications
• Prepare service requests as needed to support portfolio management objectives
• Maintain financial statement tickler, covenant tickler and annual review tickler systems
• Complete education, as identified or assigned, that provides expertise in loan underwriting and overall professional development
• Assist with the training and development of junior analysts

Senior Credit Analyst

Solutions Engineer

• Partner Integration & Technical Enablement
• Translate partner business models into compliant, scalable technical solutions using the banks and partners APIs, systems, and operational workflows.
• Lead technical discovery sessions, architecture reviews, and integration planning with fintech partners.
• Provide hands-on support during onboarding, including API/SFTP troubleshooting, data mapping, and workflow configuration.
• Document integration patterns, best practices, and partner-specific requirements.
• Product & Solution Design
• Collaborate with product, compliance, and technology teams to design solutions that align with regulatory requirements and the bank’s risk appetite.
• Recommend technical approaches that balance partner needs with operational feasibility and compliance constraints.
• Identify gaps in current capabilities and advocate for enhancements that improve partner experience or operational efficiency.
• Technical Support & Issue Resolution
• Serve as the escalation point for complex technical issues across payments, ledgering, KYC/KYB, card issuing, ACH, wires, or other sponsor bank services.
• Monitor partner performance and proactively identify areas for optimization or risk mitigation.
• Cross Functional Collaboration
• Work closely with compliance and risk teams to ensure partner implementations adhere to regulatory and program requirements.
• Partner with operations to streamline processes and ensure smooth day-to-day execution of partner programs.
• Provide feedback to product teams based on partner needs, market trends, and integration challenges.
• Partner Relationship Management
• Act as a trusted technical advisor to fintech partners throughout the lifecycle of the relationship.
• Communicate complex technical concepts in clear, business-friendly language.
• Support partner growth by identifying opportunities to expand product usage or improve performance.

Solutions Engineer – Fintech

Account Manager

• Serve as key point of contact for MVB’s Partners’ day-to-day needs, fostering strong relationships and working collaboratively to meet their needs and drive success.
• Know and understand assigned partners’ business model and contractual obligations.
• Respond to Partners’’ questions, troubleshooting, and researching any issues regarding our products and services.
• Handle escalated Partner issues and complaints, ensuring swift resolution and Partner satisfaction.
• Provide information and direction to clients regarding MVB Bank Fintech products, tools and services, program change requests process, and escalation procedures.
• Act as a Subject Matter Expert of both and your assigned relationships.
• Act as a liaison between partners and internal teams at MVB.
• Support to the bank’s first line and second-line program oversight responsibilities and periodic risk assessments and third-party oversight responsibilities.
• Proactively identify need for guidance and support to partners, offering insights, best practices and recommendations to optimize their use of our payment solutions.
• Business lead in negotiating contract renewals, addendums, and amendments independently or in collaboration with Vertical Lead and/or Executive Management.
• Lead the planning and coordinate periodic business reviews, working with client and internal stakeholders to define meeting objectives and finalize meeting agenda.
• Identify, analyze and document issues with client impacts; consistently communicate situational status and resolution; advise on SLA performance both internally and externally as appropriate.
• Maintain a proficient working knowledge of all products and services (e.g. commercial account analysis, Demand Deposit Account opening and closing, commercial online banking platforms, wire, and Automated Clearing House (ACH) processing, remote deposit capture, and card issuing products).
• Partner with other MVB lines of business to facilitate cross-selling or up-selling of value-added services.

Senior Project Manager

AVP, FinTech Counsel

Senior Credit Analyst

Solutions Engineer – Fintech

Senior Partner Relationship Manager, FinTech