Multiverse

Senior GTM Systems Manager

Multiverse

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Senior

Tech Stack

CloudGo

About the role

  • Design, build, and optimise the systems infrastructure that supports our Go-to-Market (GTM) teams, including marketing, sales, and customer success.
  • Manage and optimise the GTM systems stack: Enhance tools across our GTM ecosystem, with an emphasis on Salesforce and integrated systems like Gong, Lusha, Cognism, Zapier, and AI tools.
  • Improve revenue-generating sales processes: Leverage technology to help our sales organisation secure new clients, expand existing accounts, and grow company revenue.
  • Build scalable marketing operations capabilities: Design and implement effective marketing automation processes, campaign workflows, lead lifecycle management, and attribution models.
  • Collaborate cross-functionally on system strategy: Translate business requirements from our GTM teams into scalable, user-centric system solutions.
  • Enable high-quality data flow and insights: Ensure data integrity and usability across platforms. Work with the Data & Insights team to support end-to-end reporting on GTM performance.
  • Deploy and manage system enhancements: Lead the development and deployment of new system features, integrations, and automations using declarative and low-code/no-code platforms.
  • Promote operational excellence: Establish and document GTM systems processes, manage change effectively, and ensure system reliability, security, and performance.
  • Report to the Director of GTM Systems and collaborate closely with stakeholders across Revenue Operations, Marketing, Sales, Customer Success, Data & Insights, Operations, and Product.

Requirements

  • 5–7+ years in GTM Systems, Revenue Operations, Sales Operations, or Marketing Operations, preferably in a fast-paced B2B SaaS or tech environment.
  • Strong knowledge of Salesforce Sales Cloud and Marketing Cloud
  • Experience across key GTM tools (e.g., Gong, Lusha, Cognism, Zapier, Slack, Coda, or equivalents).
  • Experience implementing or managing AI tools and automation for Marketing, Sales, or Customer Success.
  • Proven ability to independently deliver complex systems projects from design through deployment, with strong project management skills.
  • Ability to understand GTM goals and translate them into effective system architecture, processes, and automation.
  • Curiosity, a sense of responsibility, and a desire to continuously learn and innovate—especially in the use of AI in GTM workflows.
  • Nice to Have: Salesforce certifications (e.g., Administrator, Advanced Administrator, Marketing Cloud Consultant)
  • Right to work in the UK; cannot offer sponsorship