Senior Digital & Media Manager – OTC
Perrigo Company plc
Customer Manager – Oncology
MSD
full-time
Posted on:
Location Type: Hybrid
Location: Warsaw • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customer Manager is responsible for the promotion of our oncology portfolio, contributing an important part in our total company success, reporting to Sales Team Leader.
- Maintaining and establishing relations with assigned and potential customers in his/her territory to achieve/exceed sales objectives for our Company products.
- Building a positive image of our Company and products.
- Achieving set sales objectives for promoted products according to sales plans and allocated budget.
- Planning activities within the territory based on marketing recommendations and in close cooperation with immediate superior; create and implement Account Plans in compliance with our procedures and ethical standards.
- Responsible for sales calls directly from/to prospective and/or existing customers and all relevant customers, as identified from account plans.
- Providing product information to customers in line with marketing strategy and agreed promotional materials to adequately support sales calls, including different channels management (Omnichannel).
- Planning, organizing and participating in appropriate group activities (presentations, meetings with expert, congresses etc.) within the limits of the established budget to positively support ongoing sales activities.
- Timely administrating e-contract system, CRM Veeva performing activity reports, expense reports, Adverse Events Reports and other requested reports.
- Timely providing relevant information to superior about local market, competitors’ activities, implementation of new promotional campaign and own activities and ideas.
- Achieves sales goals, while ensuring the optimum customer experience and satisfaction by following established processes and procedures.
- Close collaborate in cross functional teams to achieve common goals.
- To maintain the high level of professional competencies required for successful execution of assigned responsibilities, taking responsibility for self-education by maintaining and updating knowledge in identified areas.
- Responsible for proper maintenance and usage of company assets: car, computer, mobile phone and promotional materials etc.
- Active learning from more experienced colleagues to acquire effective working methods.
Requirements
- University degree (preferably life science or business)
- 5 years of experience on pharma sales (preferably experience on hospital or oncology setting)
- Self-motivated and energetic with drive to excel
- Strong scientific profile, ability to understand and discuss scientific data and arguments
- Excellent communication skills
- Customer focus, excellent customer relationship
- Positive attitude with can do and growth mindset with ability to meet deadlines and handle challenging assignments.
- Loyalty, honesty, team worker
- Good planning and organization, analysis and problem solving, creative thinking
- Listening and learning (ready to receive feedback)
- Competent presentation skills
- Very good command of English language, computer and digital skills
Benefits
- Flexible Work Arrangements: Hybrid
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pharma salesoncologyaccount planningactivity reportingCRM Veevascientific data analysisdigital skillspresentation skillsbudget managementomnichannel management
Soft skills
self-motivatedexcellent communicationcustomer focuspositive attitudeteamworkplanning and organizationproblem solvingcreative thinkinglisteningadaptability
