Channel Sales Support Engineer, IP Video

Motorola Solutions

full-time

Posted on: 9/24/2025

Origin: • 🇺🇸 United States

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💰 $100,000 - $110,000 per year

Mid-LevelSenior

CloudIoT

About the role

Support new customer relationships both within partner and end-user communities
Help achieve sales, profitability, and customer recruitment objectives and represent the entire range of company products and services
Co-develop materials and conduct training for company products for the channel
Proactively drive and manage the technology phase of the sales process, and reporting
Support 3rd party technology integration partners with training and product understanding on combined solutions
Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users
Drive proof of concept and registered projects with the sales team including providing end of evaluation reports
Liaise between helpdesk, sales and the channel on technical questions during the sales process
Provide technical support and set up at trade shows; travel to trade shows, conferences, and client locations
Reports to Director of Channel Support while operating as an independent, self-managing leader

3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture
Bachelors Degree preferred
Experience providing business-to-business technology/physical security/HVAC technical support
Proficient knowledge of security and/or building automation products
Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus
Experience with supporting enterprise solutions
Effective understanding and experience with the corporate culture, environment, and decision processes
Strong verbal and written communication skills
Ability to express technical concepts in simplified ways
Independent, self-disciplined and a problem solver
Helpful attitude and team centric, accountable, and takes initiative
Ability to travel up to 25% of the time within the designated region