Support Engineer

• Support new customer relationships both within partner and end-user communities
• Help achieve sales, profitability, and customer recruitment objectives and represent the entire range of company products and services
• Co-develop materials and conduct training for company products for the channel
• Proactively drive and manage the technology phase of the sales process, and reporting
• Support 3rd party technology integration partners with training and product understanding on combined solutions
• Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users
• Drive proof of concept and registered projects with the sales team including providing end of evaluation reports
• Liaise between helpdesk, sales and the channel on technical questions during the sales process
• Provide technical support and set up at trade shows; travel to trade shows, conferences, and client locations
• Reports to Director of Channel Support while operating as an independent, self-managing leader

Channel Sales Support Engineer, IP Video

Technical Support Engineer

Customer and Technical Support Consultant – Bilingual

Customer and Technical Support Consultant – Chemistry

Customer Technical Support – Internal End User Support

ADAS Customer Support Technician