Motorola Solutions

Field Engineer

Motorola Solutions

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Colorado

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Salary

💰 $78,000 - $85,000 per year

Job Level

JuniorMid-Level

Tech Stack

FirewallsSwitching

About the role

  • Act as Lead System Field Engineer on projects or system upgrades; direct and mentor assigned project STs.
  • Post-sale implementation of voice and data communications systems for Federal DoD.
  • Provide technical support on specialized telecommunications systems and public safety product applications.
  • Perform system configuration, programming, optimization, testing, and documentation tasks.
  • Advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including legacy analog, advanced digital P25, and data infrastructure.
  • Maintain, optimize, test, support and document complex mission critical communications systems.
  • Perform preventative maintenance routines with focus on trend analysis and documentation of results.
  • Provide weekly reports of activities and accomplishments.
  • Develop solutions to difficult technical problems encountered during maintenance, upgrades or support issues.
  • Team with Engineering, Project Management, and Sales to meet customer expectations.
  • Work with other Field Engineers, Tech Support, Product Groups to characterize system defects.
  • Perform maintenance of server hardware/OS and software infrastructure and troubleshoot system/application issues.
  • Solve customer problems quickly during stressful situations.
  • Extensive work travel required (up to 85%); willing to work overtime, weekends, holidays, and varying schedules.
  • Position subject to CJIS fingerprint background check and secure work environment requirements.

Requirements

  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
  • Must possess a current and valid driver’s license, no traffic violations, and have a clean driving record.
  • 2 year Associates in Electronics or IT preferred.
  • CompTIA Security+ or must be able to obtain it within the 1st year of employment.
  • Must be willing to obtain a DoD Secret Clearance.
  • Must be willing to obtain a DHS Public Trust Clearance.
  • High School Diploma/GED.
  • 2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Military, Motorola products or Networking equipment.
  • Minimum of 6 years of related experience with Motorola Base Stations (GTR series, Desktop, etc.), Dispatch Consoles (MCC7500, MCC7500E), T1 Circuits and MPLS Circuits, Computer IP Networks and Configuration.
  • Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN).
  • Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges.
  • Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks.
  • Knowledge in standard telephony, dedicated data circuits, and packet switching techniques.
  • Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment.
  • Excellent communications skills and professional image.
  • Strong self-management skills and "people" skills to work closely with customers and subcontractor community as well as internal teams.
  • Experience using communications test equipment: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS, Digital RF Power Meter, Motorola Conventional, SmartNet, MCC Console systems, Secure Operations and ASTRO A7.x - A20.x.
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