Support the implementation of new network solutions and enhance existing infrastructure.
Troubleshoot network issues, resolve outages, and perform root cause analysis.
Assist with network upgrades, patches, and maintenance to ensure security and optimal performance.
Collaborate with senior engineers to design and implement scalable network solutions.
Maintain detailed network documentation, including diagrams and configuration details.
Ensure compliance with industry standards and best practices for network security and reliability.
Provide technical support and respond to service requests from clients or internal teams.
Set up, configure, and deploy service provider routers, switches, and firewalls.
Bridge the technical knowledge gap by breaking down complex network deployments and protocols into understandable content for non-expert team members.
Requirements
Bachelor's degree in Computer Science, Engineering, IT, or a related field.
Equivalent practical experience may be substituted for a degree, provided the candidate has at least a high school diploma or GED.
Certifications like CCNA, JNCIA, or equivalent are a plus.
Basic knowledge of network protocols (e.g., BGP, OSPF, MPLS, IP addressing, etc.).
Job-based experience with routing and switching networking equipment: Cisco ASR9k, Cisco NCS, Juniper MX, Juniper EX, Arista 7280.
Two (2) years of experience in telecommunications at carrier scale, working with layer 2/3 routers and switches, and data services for broadband subscribers.
Four (4) years of experience in telecommunications service provider core and edge networks preferred.
Four (4) years of experience implementing services using a command-line interface in network equipment is preferred.
Requires three years of experience working remotely and operating independently with minimal supervision.
In-depth knowledge of the rural/Tier 3-4 telecom industry, its operations and broad technical concepts is preferred.
Ability to troubleshoot network problems and work effectively under pressure.
Three years of experience in consulting or a similar job with strict timelines and set budgets is preferred.
An understanding of network security principles, including firewalls and VPNs.
Strong communication and teamwork skills.
Bridge the technical knowledge gap by breaking down complex network deployments and protocols into understandable content for non-expert team members.