Consultant

• Provide expert advice and guidance to Electric Membership Corporation (EMC) and Municipals clients on business strategy, operations, and organizational development.
• Analyze existing business processes, identify areas for improvement, and recommend innovative solutions.
• Lead and manage cross-functional consulting projects from inception to completion.
• Develop and deliver presentations, reports, and workshops for clients and internal teams.
• Stay up to date with industry trends, market dynamics, and best practices to inform strategic decisions.
• Foster strong relationships with clients, stakeholders, and business partners.
• Actively listen to and comprehend client needs, ensuring that proposed solutions are tailored and relevant to their unique challenges.
• Demonstrate the ability to grasp the overarching strategic vision while meticulously managing and executing the detailed steps required to achieve organizational objectives.
• Maintain a commitment to excellence by consistently striving for optimal results.
• Effectively balance and prioritize multiple concurrent projects, showcasing strong multi-tasking and organizational abilities in a dynamic consulting environment.
• Engage clients in thoughtful dialogue, utilizing well-crafted probing questions to uncover underlying needs and deliver candid, professional feedback that adds value to the client relationship.
• Exhibit versatility as a “Jack of all Trades,” confidently drawing upon the expertise of colleagues and specialists within JSI when needed to ensure comprehensive and effective solutions for clients.

Executive Business Consultant, Municipal Services

• Oversee the full cycle of indirect and telecom tax compliance operations.
• Manage a large filing portfolio and lead a team of Tax Associates and Tax Preparers.
• Collaborate with internal functional groups, clients, and technology partners.
• Ensure accurate filings and improve operational efficiency.
• Support key strategic initiatives across tax technology, automation, and compliance quality.

Senior Indirect/Telecom Tax Manager

Compliance

• Advise clients on post-award grant compliance processes, ensuring meticulous adherence to all grant terms and conditions.
• Manage financial and reporting requirements, facilitating compliance with 2 CFR 200 and other relevant regulations across various award programs and agencies.
• Develop and implement robust compliance frameworks, including internal controls, monitoring procedures, risk mitigation strategies and policies.
• Serve as a client’s primary point of contact for grant-related inquiries, providing documentation and demonstrating compliance.
• Stay abreast of evolving federal and state telecommunications regulations.
• Prepare and submit accurate regulatory filings and compliance reports on behalf of our broadband providers.
• Serve as a liaison with regulatory agencies, addressing inquiries and representing the company’s interests.
• Provide guidance and training to internal teams on regulatory matters.
• Build strong relationships with clients, serving as their trusted advisor on both post-award grant compliance and telecom regulatory matters.
• Provide expert guidance and support to clients throughout the grant lifecycle and regulatory compliance processes, ensuring they understand and fulfill their obligations.
• Develop and deliver educational resources (webinars, training sessions, written materials) to enhance client understanding of post-award compliance requirements and telecom regulations.
• Conduct in-depth research on federal and state regulations specific to broadband deployments and award funding requirements.
• Work closely with internal teams (legal, finance, project management) to ensure seamless coordination across all grant-related activities and regulatory compliance efforts.
• Stay informed on evolving grant compliance regulations and best practices, sharing knowledge and insights with the team.
• Contribute to the development and refinement of internal grant compliance policies and procedures.
• Participate in team meetings, offering creative solutions to regulatory and funding challenges. Work across teams to find and implement innovative solutions in response to complex regulatory challenges.
• Prepare and deliver compelling presentations, advisories, and communication strategies.
• Prepare presentations and client advisories on new regulations, actively participating in brainstorming sessions to develop effective communication strategies.
• Embrace additional duties and support projects that propel our department toward its goals. Leverage your experience to identify areas where you can take initiative and contribute unique perspectives.

Grants Compliance Consultant

• Review and analyze client tax and revenue data to prepare accurate returns.
• Prepare supporting workpapers and reconcile client ledgers to imported tax data.
• Facilitate and process state and local tax filings—both paper and online—and ensure timely payments.
• Communicate with clients throughout the tax preparation process and act as a client representative with applicable agencies as needed.
• Maintain strong client relationships to support repeat business and referrals.
• Process business renewal applications and exemption certifications.

Tax Preparer

Financial Planning and Analysis

• Partner with leaders of JSI’s Consulting organization to develop accurate and forward-looking budgets, forecasts, and P&Ls, ensuring alignment with corporate strategy and financial goals.
• Provide detailed, actionable analysis of revenue, expenses, and key financial metrics, offering insights on trends, variances, and opportunities for improvement.
• Lead the enhancement of annual budgeting and forecasting processes, identifying opportunities to streamline and improve accuracy, efficiency, and alignment with business priorities.
• Plan, facilitate, and drive results from cross-functional working sessions and meetings, ensuring clear objectives, action items, and follow-up.
• Design and deliver compelling executive-level presentations and management reporting packages, focusing on high-impact financial data that guides decision-making.
• Champion change management initiatives, overseeing the development and execution of project plans with clear milestones to achieve desired business outcomes.
• Drive financial innovation by introducing new ideas, frameworks, and strategies that enhance divisional profitability and financial performance.

Director of Financial Planning and Analysis – Consulting

• Processing online tax return filings, Electronic Data Interchange (EDI), and Electronic Funds Transfers (EFTs).
• Preparing required forms and documentation for filing taxes.
• Collaborating on efforts to update filing compliance documentation.
• Assisting in the resolution of tax notices.
• Supporting the Tax Team with special projects and other tasks as needed.

Tax Associate

• Define and execute the strategy for the tax and regulatory Managed Services, ensuring alignment with overall company goals.
• Identify and pursue new business opportunities; provide sales and marketing support, develop pricing strategies, and lead responses to RFPs.
• Partner with business development teams to grow revenue across existing clients and expand into new markets.
• Monitor industry trends and customer needs to inform new product offerings and service enhancements.
• Oversee day-to-day operations across multiple managed services platforms, ensuring quality, efficiency, and compliance.
• Drive continuous improvement initiatives and leverage technology to deliver greater scalability and margin improvement.
• Establish and track KPIs, SLAs, and financial performance metrics across service lines.
• Implement best practices in service delivery, risk management, and customer success.
• Establish and monitor product budgets.
• Lead and develop multiple functional teams, fostering a culture of accountability, innovation, and collaboration.
• Build high-performing teams by recruiting, mentoring, and retaining top talent.
• Champion cross-functional alignment between operations, technology, sales, and client service teams.
• Serve as executive sponsor for key clients, ensuring high levels of satisfaction and long-term partnership.
• Build structured client feedback loops and implement improvements based on insights.
• Maintain a relentless focus on customer retention and expansion.

VP Managed Services, Tax & Regulatory

• Serve as the primary point of contact for assigned telecommunications clients regarding regulatory reporting.
• Coordinate with clients to gather necessary reporting information and ensure timely submissions.
• Analyze financial and operational data to prepare and submit compliance filings to the FCC, PUCs, and other regulatory agencies.
• Maintain strong knowledge of industry regulatory changes and apply updates to compliance processes.

Regulatory Compliance Specialist

Network Engineer

• Support the implementation of new network solutions and enhance existing infrastructure.
• Troubleshoot network issues, resolve outages, and perform root cause analysis.
• Assist with network upgrades, patches, and maintenance to ensure security and optimal performance.
• Collaborate with senior engineers to design and implement scalable network solutions.
• Maintain detailed network documentation, including diagrams and configuration details.
• Ensure compliance with industry standards and best practices for network security and reliability.
• Provide technical support and respond to service requests from clients or internal teams.
• Set up, configure, and deploy service provider routers, switches, and firewalls.
• Bridge the technical knowledge gap by breaking down complex network deployments and protocols into understandable content for non-expert team members.

Network Engineer, Routing and Switching

Support Engineer

• JSI invites you to join our team as a Tier 1 Tech Support Technician on our Contact Center team working remotely where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.
• Position Overview:
• As a Tier 1 Tech Support Technician, you will be responsible for answering inbound tech support calls to troubleshoot, investigate, and resolve customers’ peripheral related problems. In this role, you will collaborate with our Contact Center team to provide essential technical support to our partners’ customers in a professional, friendly and efficient manner. Your weekly work schedule will consist of four, 10-hour days, typically including one weekend day.