Technical Project Manager
PCG Consulting Group International
CloudJavaScriptPMP
Project Manager, Emergency Call Handling
Motorola Solutions
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, Illinois
Visit company websiteSalary
💰 $75,000 - $150,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudPMP
About the role
- Accountable for the successful implementation, cutover, and hand-off to Support for emergency call handling projects.
- Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures.
- Measures the performance relating to achieving each set of goals.
- Understands business implications on all projects and acquires/maintains a high-level understanding of relevant internal organizational work flows and practices.
- Serves as the primary point of contact for customers, subcontractors, and internal staff for the project; establishes and maintains contact with customers and channel partners.
- Provides regular status updates and organizes/facilitates meetings with internal and external customers to ensure achievement of project goals, milestones, and deadlines.
- Initiates, generates, and maintains project schedules; leads scheduling status reviews with team members to track current status against planned progress.
- Initiates, generates, and maintains project budgets (labor and capital) and financial objectives (revenue, margin, and cash); analyses project costs and leads cost status reviews.
- Performs detailed analyses of program data and recommends solutions to customers.
- Provides ongoing assessment and coverage of the risks associated with a project; alerts management of issues and prepares plans of action to resolve them.
- Helps customers deploy a suite of Next Generation 911/Emergency Call Handling solutions to enhance emergency response capabilities.
Requirements
- High School diploma, Technical Certificate, Associates, or Bachelor's degree in Business, Communication, IT, or Technology required.
- 3+ years of Project Managent and Emergency Call handling experience required.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
- Must be able to effectively lead and drive all assigned projects.
- Experience with Public Safety communications systems (preferred).
- Proficient in developing project documents as well as having experience in a cloud-based document management system (Google Workspace).
- Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required.
- Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus.
- Must be a self-motivated team player able to work effectively with general guidance toward objectives.
- Must have excellent interpersonal, presentation, and negotiation skills; work collaboratively with regional and territorial management.
- Must be able to effectively communicate with relevant peers and senior stakeholders.
- Travel Requirements: Over 50%.
