Senior Product Manager
Medrio
Job Level
Senior
About the role
- Build out and manage end-to-end execution of complex deals and streamlined approval processes within Mid-Market segment
- Guide and establish deal strategy, invent and simplify deal process and workflow
- Provide subject matter expertise and outstanding customer service to Account Executives, Customer Success Managers, line of business managers and other stakeholders
- Provide agreement structuring and prepare tailored contractual packages for Customers
- Serve as strategic and tactical business partner to the sales organization and support functions for deal composition, approvals, exception escalation, historical account overview, pre-sales objection handling, and account management support
- Make quantitative and qualitative recommendations to executive management on deal approvals
- Ensure timely and accurate deal execution throughout the quote to revenue booking process, including order review, evaluating discounts and approval policies, and revenue recognition rules adherence, including resolving terms and condition issues
- Optimize and manage a continuous deal pipeline by ensuring sales follows deal desk guidelines and continuously revise deal desk processes to enable best practices
- Develop a holistic understanding of the various components of Motive’s business and apply multidisciplinary thinking to analysis and execution
Requirements
- 5+ years of operations experience in high-growth technology companies in go-to-market functions like sales, marketing, customer success, and operations
- Expert in Salesforce; expertise in Netsuite and similar systems beneficial
- Strong Communicator. Exceptional verbal and written communication, interpersonal, teamwork, and customer service skills
- Able to work in ambiguous environments under tight and unpredictable timelines
- Ability to navigate through large companies and build and nurture relationships with all kinds of leaders and teams
- Must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations
- Must work remotely from the CT or EST time zone
