Mosaic Consulting Group

Project Manager

• Lead project team in analysis, design, development, testing and implementation efforts for projects to ensure project deliverables meet expectations for scope, quality, cost, timing, and business objectives
• Build and maintain strong relationships with internal team members and our clients
• Present and own budgets for the life cycle of the project
• Ensure appropriate use of Mosaic’s project management tools, guidelines, and methodologies
• Develop, define and execute project plan, scope and deliverables. Engage in decisions that impact project scope and communicate any changes to the team and management
• Identify and track issues or obstacles to the project, assess impact and execute a timely resolution

People Operations

• Learning & Development: Support and enhance onboarding programs, including development of scalable and self-paced learning resources
• Coordinate Lunch & Learn sessions (topics, speakers, logistics)
• Partner with leaders to support consulting skills training and development initiatives
• Assist with leadership development programs (e.g., Level Up)
• People Operations & Risk Mitigation: Provide backup support for key P&C operations, including U.S. payroll, international payroll, and general people processes
• Support leave of absence administration (FMLA, ADA, disability)
• Maintain compliance with federal, state, and local regulations, partnering with leadership as needed
• Support HR systems administration to ensure data accuracy and optimization
• Communications: Draft and coordinate internal communications to support key initiatives and keep employees informed
• Culture & Engagement: Support DEI and employee engagement initiatives
• Assist in planning and executing team events, social programming, and connection opportunities
• General HR Support: Serve as a trusted resource for employee and manager questions
• Partner with the People & Culture team on programs such as performance management, career development, and compensation initiatives

People & Culture Generalist

Payroll

• Process payroll for multiple clients with varying pay frequencies (weekly, bi-weekly, semi-monthly, monthly)
• Validate payroll data including earnings, deductions, taxes, and adjustments
• Review and balance payroll prior to finalization and transmission
• Manage off-cycle payrolls, bonuses, and adjustments as needed
• Ensure payroll is processed accurately and delivered within client deadlines
• Serve as primary payroll contact for assigned client portfolio
• Communicate payroll timelines, requirements, and issue resolution clearly
• Provide consultative support on payroll best practices and compliance
• Maintain strong relationships and high client satisfaction
• Ensure compliance with federal, state, and local payroll regulations
• Support tax filings, amendments, and quarter/year-end activities (W-2s, 941s, etc.)
• Monitor changes in payroll legislation impacting clients
• Audit payroll inputs/outputs for discrepancies
• Investigate and resolve payroll errors, variances, and client inquiries
• Partner with internal teams (tax, benefits, HRIS) for issue resolution
• Utilize payroll systems (e.g., UKG Pro, ADP, Workday) to process payroll
• Maintain and update payroll configurations, earnings/deductions, and employee data
• Identify opportunities to automate manual processes and improve efficiency
• Document SOPs and maintain payroll processing documentation
• Track time accurately across clients, projects, and payroll cycles
• Meet utilization and billable hour targets
• Support forecasting and workload balancing across client portfolio

Payroll Consultant

Consultant

• Provide a consultative approach by partnering with clients to produce exceptional results
• Partner with our clients to help configure and advise on UKG Pro WFM solutions
• Demonstrate a comfortable ability working across many verticals such as Hospitality, Healthcare, Retail, Manufacturing, and Production
• Build meaningful relationships with clients and advise how to use UKG systems
• Assist in mentoring other WFM Consultant teammates
• Draw on industry and WFM expertise to develop, maintain, and implement WFM solutions
• Use system analysis techniques to determine software specifications
• Document, analyze, test, and modify WFM system

Senior UKG WFM Consultant

• Providing specialist professional Workforce Management (WFM) and UKG functional consulting services to clients across the retail, manufacturing, S&D, government and healthcare industries
• Key responsibilities for this role will revolve around leading and supporting our valued clients’ UKG WFM projects
• You will work with a broad range of organizational stakeholders to deliver workforce management initiatives
• Designing, configuring, implementing, and supporting high quality Pro WFM Analytics, Data Hub, Healthcare Productivity, Dataviews and Reporting (BIRT, Power BI, etc.) solutions
• Evaluating customers’ business needs thus contributing to the overall strategic planning and optimizing of WFM processes and technology
• Being accountable for defined WFM assignments
• Working with clients and vendors during positioning, design, configuration, and testing of Pro WFM Analytics solutions
• Providing ongoing functional support and advice to Mosaic’s client base
• Identification of incremental process improvement

WFM Consultant – UKG Analytics

Sales

• Sell outcome ‑ based consulting services to Retail and Hospitality organizations focused on implementing, optimizing, supporting, or expanding their HCM, Payroll, Workforce Management, or ERP platforms
• Own and execute account strategies across Enterprise and Mid ‑ Market Retailers, Restaurants, and Hospitality brands
• Lead complex, multi ‑ threaded sales cycles involving HR, Operations, Finance, IT, and Executive Leadership
• Conduct deep discovery to understand Retail and Hospitality ‑ specific workforce challenges
• Translate operational demands into a clear, quantified value narrative tied to labor efficiency, speed to productivity, and cost management
• Partner closely with Mosaic delivery leaders to create solution scope, phased roadmaps, business cases, and long ‑ term technology strategies
• Identify expansion opportunities post ‑ implementation across optimization, managed services, and additional transformation initiatives
• Maintain disciplined opportunity management, forecasting accuracy, and pipeline hygiene within CRM

Sales Director – Retail & Hospitality

• Sell outcome ‑ based consulting services to Healthcare organizations focused on implementing, optimizing, supporting, or expanding their HCM, Payroll, Workforce Management, or ERP platforms.
• Own and execute Healthcare account strategies across Enterprise and Mid ‑ Market hospitals, health systems, and long ‑ term care providers.
• Lead complex, multi ‑ threaded sales cycles involving HR, Finance, IT, Operations, Clinical Leadership, and Executive teams.
• Conduct deep discovery to understand Healthcare ‑ specific workforce challenges, including: Staffing shortages and retention, Shift ‑ based scheduling and overtime pressure, Union and non ‑ union labor environments, Credentialing, compliance, and multi ‑ state regulations.
• Translate operational complexity into a clear, quantified value proposition tied to financial performance, workforce stability, and patient care continuity.
• Partner closely with Mosaic delivery leaders to create solution scope, phased roadmaps, business cases, and long ‑ term transformation strategies.
• Identify expansion opportunities post ‑ implementation across optimization, managed services, and change management.
• Maintain disciplined opportunity management, forecasting accuracy, and pipeline hygiene within CRM.

Sales Director – Healthcare

• Lead project team in analysis, design, development, testing and implementation efforts for projects
• Build and maintain strong relationships with internal team members and our clients
• Present and own budgets for the life cycle of the project
• Ensure appropriate use of Mosaic’s project management tools, guidelines, and methodologies
• Develop, define and execute project plan, scope and deliverables
• Identify and track issues or obstacles to the project, assess impact and execute a timely resolution