Salary
💰 £29,450 - £37,000 per year
About the role
- Assessing the effectiveness of FinCrime controls across Retail and Business bank accounts;
- Identifying operational errors and determining their root cause;
- Writing thorough, constructive and balanced feedback to enable business improvements;
- Completing end to end customer journey reviews across FinCrime tasks;
- Supporting the Learning & Development team in writing training and guidance where process gaps are identified;
Requirements
- Excellent English written and verbal communication skills.
- Fluent in European Spanish (to at least CEFR C1 level or equivalent)
- Understanding of conversational, colloquial Spanish.
- Quality Assurance experience in financial services or a comparable regulated environment (preferred).
- Experience of conducting analysis on high-risk banking screening or complex financial crime investigations (preferred).
- Stock Options
- Flexible working hours
- Learning budget of £1,000 a year for books, training courses and conferences
- Work-from-home setup support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Quality AssuranceFinancial Crime AnalysisOperational Error IdentificationCustomer Journey Review
Soft skills
Written CommunicationVerbal CommunicationConstructive FeedbackAnalytical Skills