Monzo Bank

Team Manager, Financial Crime – Overnight

Monzo Bank

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Salary

💰 £32,200 - £40,750 per year

Job Level

JuniorMid-Level

About the role

  • Managing the personal & professional development of approximately 11 Financial Crime Investigators
  • Fostering an empathetic, high-performance culture in the team
  • Providing technical coaching, feedback, and advice relating to financial crime tasks
  • Handling first-level technical escalations from Financial Crime Investigators
  • Analyzing and driving improvement in team performance, and reporting relevant insights to your Operations Manager
  • Monitoring and maintaining service level adherence on the work completed by the team
  • Aggregating feedback from the team, and ensuring it’s passed on to inform business change
  • Communicating and embedding change within the team
  • Contributing to a strong control environment by minimizing breaches and risk events
  • Reviewing complaints attributed to the team and identifying opportunities for improvement
  • Conducting job interviews and contributing to hiring decisions

Requirements

  • Recent experience conducting financial crime investigations in an operational setting
  • Confidence handling escalations and providing technical coaching and feedback
  • ICA International Advanced Certificate in Anti Money Laundering or similar qualification
  • Experience leading teams of people
  • Clear and inspiring communication skills in English
  • Empathetic and supportive leadership approach
  • Ability to prioritize problems and assess risk in an operations environment
  • Previous overnight work experience is a plus
Benefits
  • £5004 per annum / £417 per month allowance for overnight working
  • Stock Options
  • £1,000 learning budget each year for books, training courses and conferences
  • Time off on your birthday if scheduled to work
  • Macbook provided for remote workers with extra support for home setup
  • Flexible working hours

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial crime investigationstechnical coachingperformance analysisservice level adherencerisk assessment
Soft skills
empathetic leadershipclear communicationsupportive approachteam managementproblem prioritization
Certifications
ICA International Advanced Certificate in Anti Money Laundering
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