Global Digital CX Manager
Perrigo Company plc
Cloud
Commercial Manager
Moneybox
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Own a P&L: Be responsible for owning and delivering against the P&L objectives for a particular product (or set of products)
- Deliver the growth agenda: Define, coordinate and execute initiatives to deliver on budget and forecast targets, coordinating cross-functional teams across marketing, CRM, product, and operations to deliver campaigns.
- Customer and market insights: Monitor competitor activity, sharing insights with the wider team to inform decision-making. Develop an in-depth understanding of our customers to inform propositional development to drive revenue growth
- Performance analysis: Work with the Insights team to track KPIs, analyse performance, and translate findings into actionable recommendations to drive performance.
- Project support: Contribute to business cases and commercial projects that support growth, customer engagement, and operational efficiency.
- Pricing & offers: Analyse and recommended pricing and promotion strategies that enable us to hit our growth targets, whilst managing margin efficiently
Requirements
- Experience in a commercial, strategy or consultancy role (4+ years of experience).
- Experience in a high growth, B2C digital environment is a plus
- Experience of owning a P&L (or part of a P&L) in a B2C digital business, ideally fintech or financial services, is helpful but not essential.
- Comfortable analysing data, drawing insights and presenting concise recommendations to senior stakeholders (Excel/Google Sheets, Powerpoint/Google Slide, or SQL a bonus).
- Strong organisational and communication skills, able to work effectively with different stakeholders.
- A results-driven, proactive mindset with curiosity to learn and grow.
Benefits
- Opportunity to join a fast-growing, award-winning and super ambitious startup
- Work with a friendly team of highly motivated individuals
- Be in an environment where you are listened to and can actually have an impact
- Thriving collaborative and inclusive company culture
- Company shares
- Company pension scheme
- Hybrid working environment
- Home office furniture allowance
- Personal Annual Learning and Development budget
- Private Medical Insurance
- Health Cash Plan – cashback on everyday healthcare like dental and opticians
- Cycle to work scheme – spread the cost of a new bike and accessories
- CycleSaver – save on bike-share subscriptions and have a more sustainable commute
- Wellhub subscription to a variety of gyms and wellbeing apps
- Enhanced parental pay & leave
- 25 days holiday + bank holidays with additional days added with length of service.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementperformance analysisdata analysispricing strategypromotion strategyKPI trackingbusiness case developmentcommercial project supportcustomer engagement strategiesrevenue growth strategies
Soft skills
organizational skillscommunication skillsresults-driven mindsetproactive mindsetcuriosity to learnstakeholder managementcross-functional collaborationinsight presentationteam coordinationdecision-making
