Lifestyle Manager
Ten Lifestyle Group
Delivery Manager
Faculty
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Drive operational excellence whilst balancing strategic vision, forging deep relationships with customers and delivery partners.
- Be the operational backbone of our AI system implementations by planning and executing the work to meet customer requirements in partnership with technical teams across engineering, data science, and delivery.
- Build trust with stakeholders in global enterprises through delivery excellence and a deep understanding of how Frontier addresses their unique problems.
- Serve as the customers’ advocate within Faculty, providing feedback and insights to the product development team to enhance customer satisfaction.
- Create scalable delivery assets, from playbooks and education guides to process improvements that empower delivery partners and customers alike.
- Play an active role in account growth by scoping novel use cases and collaborating with business development team members on opportunities for Frontier.
Requirements
- Experience in technology consulting, product development, or similar customer-facing role.
- A proven track record of leading teams to deliver technically complex projects, particularly involving AI/ML technologies.
- Exceptional communication skills, capable of simplifying complex concepts and fostering trust with both technical and business stakeholders.
- Experience managing customer relationships and influencing across multiple internal teams.
- A proactive and adaptable mindset, thriving in ambiguity and always finding solutions to drive success.
- It would be nice if: You have experience delivering deployed software products to complex, enterprise-scale customers.
- You have previously worked in agile development teams and understand how it applies to B2B product development.
- You have experience with clinical trials for drug development at top 20 Pharma companies.
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI technologiesML technologiesproject managementproduct developmentagile developmentsoftware deliveryprocess improvementcustomer relationship managementtechnical consultingscoping use cases
Soft skills
communicationrelationship buildingtrust fosteringadaptabilityproblem solvingcustomer advocacyteam leadershipstakeholder managementstrategic visionoperational excellence
