Salary
💰 $120,000 - $150,000 per year
About the role
- Lead and develop a global AR collection team, including team building, mentoring, training and assignment prioritization
- Lead KPI-managed deliveries of the AR team to optimize collection efforts and develop an integrated holistic view on the customer ongoing support and lifecycle of their experience with monday.com
- Provide the team with vision, clear expectations and targets & measurements
- Deliver effective feedback and evaluation to employees while developing their skills and competencies
- Prepare timely reporting of the different areas within AR team as well as KPI’s on a routine basis
- Ensure proper production planning for the team to achieve compliance with SLAs to ensure consistent deliveries
- Take a key role in planning the required team structure while moving to a >1B annual sales
Requirements
- 5+ years of global managerial experience in global AR collection
- Managerial experience of 10+ employees in different regions
- Proven track record working with hundreds/thousand of customers
- Experience managing >1B annual collection
- Ability to work hybrid 3 days/week in NYC office
- Note: Visa sponsorship not available for this role