Program Manager
Clever Real Estate
GraphQL
Solution Architect
monday.com
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $140,000 - $180,000 per year
Job Level
Mid-LevelSenior
Tech Stack
GraphQL
About the role
- Develop in-depth knowledge of the monday.com platform, products, and extensibility tools to design and architect comprehensive solutions that integrate monday.com into clients' digital landscapes
- Support new deals through discovery, requirements gathering, and solution design to post-sale delivery, collaborating closely with Sales, Partners, and Customer Success teams
- Lead technical consulting engagements for customers, applying industry knowledge in the areas of system scale, security, user governance, and data architecture
- Design complex solutions that leverage our developer tools, including the monday.com API and apps framework, to enable the delivery of data migrations, integrations, and custom applications
- Produce solution design documents, system architecture diagrams, and workflow diagrams that bridge the gap between business requirements and technical deliverables
- Lead technical discussions with key stakeholders on the client side and serve as a trusted advisor to internal Customer Success and Services teams
- Advocate for customers with Product teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals
- Support building and maintaining the technical knowledge of our Professional Services team through mentoring, knowledge sharing, and development of best practices
Requirements
- 5+ years of experience in B2B SaaS as a solution architect, professional services engineer, or technical consultant, preferably in highly-integrated, enterprise environments
- Strong knowledge of APIs (RESTful, GraphQL), web standards (HTTP, HTML/CSS), identity management (SCIM), and authentication protocols (SAML 2.0/OAuth 2.0)
- Prior software development experience being a plus
- Experience estimating delivery effort and creating Statements of Work for data migrations, integrations, and custom application development
- Hands-on experience with integration platforms such as Make.com, Zapier, Workato, Power Automate, or other iPaaS solutions
- Exposure to Generative AI tools such as LLMs, MCPs and AI-assisted editors such as Cursor
- Strong customer-facing and presentation skills
- Ability to clearly articulate technical topics to a non-technical audience with exceptional communication and documentation skills
- Detail-oriented with strong project management and problem-solving skills
- Ability to multitask on simultaneous projects
- Positive attitude, empathy, and high energy
- BA or BS degree preferred
