Momos

Business Operations

• Support end-to-end execution of cross-functional business operations projects, from scoping through delivery
• Conduct data analysis to evaluate performance, identify trends, and surface actionable insights
• Prepare structured reports, briefs, and presentations for leadership review
• Coordinate with stakeholders across departments to align on priorities, timelines, and deliverables
• Identify inefficiencies in existing processes and propose practical improvements
• Track project milestones and flag risks or blockers proactively
• Take ownership of ad hoc strategic and operational initiatives as they arise
• Maintain documentation of processes, decisions, and project outcomes

Business Operations Associate, B2B SaaS

Salesforce Administrator

• Administer and maintain the Salesforce platform: user management, roles, profiles, permission sets, and security settings
• Create and maintain custom objects, fields, page layouts, validation rules, and flows
• Build and maintain reports and dashboards for stakeholders across the business
• Monitor data integrity — deduplication, data cleansing, and routine audits
• Provide first-line troubleshooting and technical support to end users
• Manage system upgrades and test new Salesforce releases before rollout
• Document processes, configuration changes, and internal training materials
• Deliver onboarding and training sessions for new users
• Gather requirements from stakeholders and translate them into workable Salesforce solutions
• Collaborate with cross-functional teams (Sales, Operations, Customer Success) on their Salesforce needs

Business Operations Associate, B2B SaaS

Salesforce Administrator, B2B SaaS