Momos

Product Manager

• Work directly with senior PMs and cross-functional partners to define product requirements and write high-quality specs.
• Conduct lightweight research: customer interviews, data deep dives, competitive analysis, usability testing.
• Work with engineering to break down problems, refine scope, and ensure smooth delivery.
• Analyze product usage, run experiments, and generate insights that inform roadmap decisions.
• Collaborate closely with design to create intuitive, elegant user experiences.
• Help shape product strategy by contributing ideas, frameworks, and structured thinking.
• Present updates, learnings, and proposals to leadership during each rotation.
• After the program, transition into a full-time Product Manager role on one of our pods.

Associate Product Manager

3D Artist

• Lead the creation of motion-graphic assets, video promos, social ad spots, product demo animations, thought-leadership video pieces (webinar intros/outros, LinkedIn reels, case-study micro-videos), and UI motion for our AI SaaS platform.
• Translate complex product and AI concepts (e.g., guest checkout automation, retention uplift, CX copilot workflows) into clear, engaging motion stories and visuals for both technical and business (Ops/Marketing/C-suite) audiences.
• Develop storyboards, mood boards, styleframes, animatics and final renders — collaborating with copywriters, designers, product marketers, motion editors, and external agencies.
• Ensure brand, visual, and motion consistency across all assets — maintain a motion design system (transitions, typography, on-brand animation language) for reuse and efficiency.
• Adapt content for multiple formats and platforms: social (LinkedIn, YouTube, Instagram), web, in-app product tours, webinar intros, conferences, and paid ad assets.
• Stay ahead of motion design trends, tools & techniques (2D, kinetic typography, UI motion, simple 3D, Lottie/interactive motion) and suggest creative innovations to elevate our visual storytelling.
• Support post-production and asset management: organise and catalogue master files, maintain motion-asset library, hand-off specs for web, mobile, digital ad platforms.
• Measure and iterate: work with marketing/product analytics to evaluate performance of video/motion assets (engagement, conversions, drop-off) and refine design/craft accordingly.

Video / Motion Designer – AI SaaS

Recruitment

• **The Role**
• You’ll manage core recruitment activities for our Vietnam team and work closely with global stakeholders. This role is ideal for someone who enjoys technical recruiting, learns fast, and wants to deepen their experience in a product-led SaaS environment.
• You will support hiring across both technical and non-technical SaaS roles, while also helping Momos build a strong employer brand in Vietnam.

Tech Recruiter

Customer Success Manager

• Lead new customer onboarding, ensuring smooth handoff from sales and clear alignment on goals.
• Develop tailored implementation plans and coordinate with internal teams to deliver timely, successful launches.
• Provide training sessions and resources to drive product adoption from day one.
• Act as the primary point of contact for customers, building strong, trusted relationships.
• Regularly engage with customers to understand their needs, business goals, and challenges.
• Proactively monitor account health, usage, and satisfaction, addressing issues before they escalate.
• Partner with customers to drive ongoing product adoption and ensure they are realizing measurable value.
• Conduct business reviews and share insights, best practices, and new feature updates.
• Own the renewal process, ensuring customers see the long-term value of continuing the partnership.
• Identify opportunities for upsell, cross-sell, and expansion in partnership with the sales team.
• Develop customer advocates by nurturing champions, capturing testimonials, and driving referrals.
• Serve as an advocate for clients within the organization, championing their needs and feedback to drive product enhancements and improvements.
• Develop an extensive understanding of our software, including its features, functionalities, and setup processes.

Content Marketing Manager

• Write, edit, and optimize a variety of content types, including blog posts, case studies, white papers, website copy, email campaigns, and social media content
• Develop and execute a content roadmap that aligns with marketing goals and supports product launches
• Use data and SEO best practices to ensure web content is optimized for search engines, driving organic traffic and improving visibility
• Develop and manage social media content across platforms (LinkedIn, YouTube, etc.) to increase engagement and brand awareness
• Assist with PR initiatives, including drafting press releases, managing the company’s public image, and contributing to thought leadership content
• Lead the creation of video content, from scriptwriting to production, ensuring it aligns with overall marketing strategies
• Monitor content performance, analyze metrics, and use data-driven insights to iterate and improve content effectiveness

Content Marketing Specialist

• Write, edit, and optimize content including blog posts, case studies, white papers, website copy, email campaigns, and social media content
• Develop and execute a content roadmap aligned with marketing goals and product launches
• Use data and SEO best practices to ensure web content is optimized for search engines and driving organic traffic
• Develop and manage social media content across platforms (LinkedIn, YouTube, etc.) to increase engagement and brand awareness
• Assist with PR initiatives, draft press releases, manage public image, and contribute to thought leadership content
• Lead creation of video content from scriptwriting to production, ensuring alignment with marketing strategies
• Monitor content performance, analyze metrics, and use data-driven insights to iterate and improve content effectiveness

Account Executive

• Lead the entire sales process to ensure delivery against key performance metrics, with emphasis on new business sales and expanding existing accounts
• Engage with prospective customers to position Momos' solutions through strategic value-based selling, business case definition, ROI analysis, references, and analyst data
• Lead the end-to-end sales process through engagement of appropriate resources
• Generate short-term results while maintaining a long-term perspective to maximize overall revenue generation
• Identification and research to formalize a go-to-market strategy and create qualified target accounts
• Be an owner for the entire territory
• Daily update of the system with accurate customer and pipeline data
• Accurate monthly forecasting and revenue delivery
• Act as a liaison between the sales team and clients to ensure customer satisfaction
• Proactively address clients’ needs and facilitate the sale process from beginning to end
• Contribute to increasing sales and maintaining high company-client relationship standards

AI Research Scientist

• Design and implement scalable analytics and reporting solutions collaborating with Operations, Product, and Data Engineering teams
• Partner with Data Engineering to develop core datasets for operational and exploratory analysis
• Query, transform, and analyse large datasets
• Construct rich and dynamic dashboards using in-house tools and third-party solutions like Tableau
• R&D and launch end-to-end AI Products for customers
• Leverage Generative AI models to develop data products for all internal and external purposes
• Automate solutions where appropriate
• Leverage extensive volumes of structured and unstructured data to enhance customer business performance
• Manage end-to-end deployment of data projects across various functions and stakeholders
• Develop a profound understanding of data models, business domains, and support data quality for allocated areas of ownership
• Build dynamic dashboards using in-house and third-party tools, aligning with business requirements

Data & AI Scientist

Full-stack Engineer

• Build powerful web applications using NodeJS and ReactJS.
• Contribute to technical architecture design for new products and enhancements.
• Collaborate closely with software engineers, product managers, and designers.
• Help other engineers via mentorship, code pairs and code reviews.
• Hustle and take ownership in a fast-paced startup.

Associate Product Manager

Video / Motion Designer – AI SaaS

Tech Recruiter

Customer Success Manager

Content Marketing Specialist

Content Marketing Specialist

Content Marketing Specialist

Account Executive

Data & AI Scientist

Full Stack Engineer