Business Operations Associate, B2B SaaS

Momos

Business Operations Associate at Momos supporting operational improvements and data analysis across teams. Collaborating with stakeholders to drive initiatives on track in a dynamic environment.

Posted 7/10/2026full-timeHo Chi Minh City • 🇻🇳 VietnamJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Support end-to-end execution of cross-functional business operations projects, from scoping through delivery
Conduct data analysis to evaluate performance, identify trends, and surface actionable insights
Prepare structured reports, briefs, and presentations for leadership review
Coordinate with stakeholders across departments to align on priorities, timelines, and deliverables
Identify inefficiencies in existing processes and propose practical improvements
Track project milestones and flag risks or blockers proactively
Take ownership of ad hoc strategic and operational initiatives as they arise
Maintain documentation of processes, decisions, and project outcomes

Requirements

What you’ll need

Bachelor's degree in Business, Economics, Finance, or a related field
2–3 years of professional experience, ideally in consulting, finance, or a business analyst/operations role
Strong analytical and critical thinking skills, with the ability to structure ambiguous problems
Excellent written and verbal communication skills in English
Advanced proficiency in Excel and PowerPoint
Working knowledge of at least one BA/analytics tool beyond Excel — SQL, Power BI, Tableau, or Google Data Studio
Track record of managing multiple projects or stakeholders simultaneously
Comfortable working independently and adapting quickly to new domains
Nice to have
Prior experience at a consulting firm, financial institution, or fast-growing startup
Salesforce or other CRM familiarity
Familiarity with process/workflow tools such as Jira, Confluence, Visio, or Miro
Exposure to F&B, tech, or multi-location retail/franchise business models

Benefits

Comp & perks

Mission-driven, fast-paced, entrepreneurial environment
Collaborative, flat company culture
Comprehensive private health insurance
Discretionary trips to our offices worldwide, with global travel medical coverage
Cross-cultural team bonding and networking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisProject ManagementAnalytical SkillsCritical ThinkingExcel ProficiencyPowerPoint ProficiencySQLPower BITableauGoogle Data Studio

Soft Skills

Communication SkillsAdaptabilityProblem-Solving