Salesforce Administrator, B2B SaaS

Momos

Salesforce Administrator managing and configuring the Salesforce platform for Momos, a leading Guest AI platform. Responsible for data integrity and team collaboration using Salesforce.

Posted 7/10/2026full-timeHo Chi Minh City • 🇻🇳 VietnamJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Administer and maintain the Salesforce platform: user management, roles, profiles, permission sets, and security settings
Create and maintain custom objects, fields, page layouts, validation rules, and flows
Build and maintain reports and dashboards for stakeholders across the business
Monitor data integrity — deduplication, data cleansing, and routine audits
Provide first-line troubleshooting and technical support to end users
Manage system upgrades and test new Salesforce releases before rollout
Document processes, configuration changes, and internal training materials
Deliver onboarding and training sessions for new users
Gather requirements from stakeholders and translate them into workable Salesforce solutions
Collaborate with cross-functional teams (Sales, Operations, Customer Success) on their Salesforce needs

Requirements

What you’ll need

Bachelor's degree in Business or a related field
1–2 years of experience administering or supporting a CRM system — Salesforce experience is a plus, not required; full training is provided
Strong problem-solving and troubleshooting skills
Fluent, professional English communication skills — written and verbal
Comfortable managing multiple requests and priorities at once
Detail-oriented, with strong data accuracy and organizational habits
Able to learn new systems quickly and take ownership without close supervision
Nice to have
Salesforce Administrator Certification (ADM 201)
Experience with Salesforce Lightning, Flow Builder, Sales Cloud, or Service Cloud
Familiarity with data management tools (Data Loader, Excel/Google Sheets)

Benefits

Comp & perks

Mission-driven, fast-paced, entrepreneurial environment
Collaborative, flat company culture
Comprehensive private health insurance
Discretionary trips to our offices worldwide, with global travel medical coverage
Cross-cultural team bonding and networking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

User ManagementCustom Object CreationData CleansingReport BuildingDashboard MaintenanceValidation RulesFlow BuilderData Integrity MonitoringTroubleshootingRequirements Gathering

Soft Skills

Detail-OrientedOrganizational SkillsCommunication SkillsAbility to Manage Multiple RequestsOwnership

Certifications

Salesforce Administrator Certification (ADM 201)