Momentum ITSMA

Associate Program Manager, Operations

Momentum ITSMA

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £30,000 - £40,000 per year

Job Level

JuniorMid-Level

Tech Stack

Unity

About the role

  • Support the successful execution of consulting operations across one of our teams
  • Support on complex projects and focus on the operational delivery of project teams
  • Work closely with the Team and Commercial lead to support on successful on-time and on-budget delivery from initial scoping
  • Own team resource allocations and ensure teams are accurately briefed
  • Develop project schedules and task briefs across creative and content services
  • Identify and secure appropriate resources for each project phase and track resource allocation
  • Manage specific project tasks either in owned projects or delegated by the Producer
  • Create and manage timelines to keep client practice and wider Content Service teams on track
  • Coordinate with freelancers and external vendors, including briefing and budget tracking
  • Conduct internal quality checks on content deliverables and support external proofreading
  • Maintain accurate project data and task status in Mavenlink project management platform
  • Follow best practice delivery processes and collaborate on process improvements

Requirements

  • Solid experience a similar role within a creative agency or in-house creative team
  • Proven Experience assisting in the coordination of creative or content-led projects
  • Experienced in working directly with clients on the delivery of projects and programs
  • Desirable expertise includes brand development, digital media production, web development, print materials, and large-scale creative projects
  • Experience managing internal resource, managing freelance onboarding, and ensuring the smooth running of internal team operations
  • Experience driving operational efficiency and enhancing internal processes
  • Skilled in project management, planning, organizing, and managing resources
  • Experience with project management tools (e.g., Asana, Trello)
  • Expert in prioritizing tasks, multitasking, and meeting tight deadlines
  • Exceptional verbal and written communication skills
  • Skilled in budgeting and managing financial constraints
  • Skilled in problem-solving: identifying issues, evaluating options, and implementing solutions