Mohawk Industries

Sales

• Ensure protocols for fabrication, installation, and maintenance procedures are met
• Assist with the development of marketing materials to support field services
• Help establish the core set of materials and schedule essential for training sessions
• Provide support for installation technical issues to ensure products are installed properly
• Review product and installation guidelines with prospective partners and/or current customers
• Help to inspect claims that may relate to product, fabrication, and installation
• Research and promote product offerings that best supports sales and achieves performance success
• Perform accurate analyses, conduct research, and draw meaningful conclusions about potential job/work-area impacts

Commercial Sales Specialist

Learning and Development

• Design, plan and implement comprehensive training programs and content in conjunction with subject matters experts for sales, product, product launch, systems and processes, leadership, design, marketing, sustainability, and other disciplines for sales teams and customers.
• Be the business expert in our Learning Management System and content creation technology stack.
• Develop and implement practices that ensure the effective use of classroom, e-learning, coaching, and other training, and development methods.
• Develop and execute training modules for style guides, promotions, product education, newsletters, etc.
• Monitor content consumption and review data to prioritize reference and training content creation and adjust strategies as needed.
• Conduct performance gap analyses to determine training and development priorities for achieving business goals and adjust strategies as needed.
• Manage training content via internal and external systems including using multimedia formats, including, video, pdf, website, PowerPoint, Excel, Word, iBook, etc.
• Create and conduct onboarding activities and experiences for new hires.
• Deliver training content during in-person meetings, virtual meetings, or pre-recorded venues as needed.
• Perform other duties as needed.

Sales Training Manager

Security Analyst

• Troubleshoot and manage a spectrum of SAP systems including ECC, S/4, Fiori, NetWeaver, GRC, Solman, Ariba, and Cloud platforms
• Design, build, test, and implement composite and single roles based on project and continuous support needs, in tight collaboration with the Europe, Middle East, and Africa (EMEA)/Dal-Tile counterpart
• Guard the Segregation of Duties (SoD) rules that apply to the security setup and role assignment to users
• Conduct and aid in security research with recommendations for action on the following IT-related topics: upgrades, systems, methodologies, and software
• Oversee end-to-end SAP S4 Hana security implementations and migrations
• Use experience in Sail Point Administration and Azure Active Directory to contribute to robust identity and access management
• Act as the Strategic Advisor on SAP processes, workflow methodologies, and industry-leading practices
• Communicate requirements to workstream leads and stakeholders
• Support both internal and external teams during Quarterly/Annual Audits, with a focus on Cyber Security and SOX compliance requirements
• Implement security controls and collaborate with stakeholders throughout application implementations
• Identify and address application security issues and cloud security controls
• Ensure robust controls within SAP security, aligning with Internal Audit and IT Compliance requirements
• Evaluate GRC (governance, risk, and compliance) controls, identify areas for enhancement, and ensure compliance with regulations, policies, and security standards
• Conduct risk assessments and devise strategies to mitigate potential risks effectively
• Coordinate GRC audits and liaise with internal and external auditors as necessary
• Provide training and support to end-users, fostering GRC awareness and promoting best practices
• Create GRC Rulesets for IT Critical and Business Sensitive Access reviews, ensuring comprehensive security measures

SAP Security Analyst

Account Manager

• Cultivate relationships and understand client needs and objectives
• Perform in-person and/or virtual sales calls to make presentations, quote prices, and close sales
• Develop and implement account plans and strategies to achieve revenue and growth targets
• Work closely with the executive team to develop and implement long-term strategic plans
• Conduct market research and analysis to stay ahead of industry trends
• Recommend initiatives to enhance the company's position within national accounts
• Facilitate effective communication between internal teams and national accounts
• Collaborate with cross-functional teams to ensure seamless execution of account strategies
• Provide regular updates to leadership on account performance and market trends
• Perform high-quality analysis consistently
• Perform other duties as needed

National Account Manager

Analyst

• Architect, design, implement, and document Vistex V4 application solutions in an SAP/S4 HANA environment
• Design and provide ongoing recommendations and best practices from technical and operational aspects
• Provide SAP Vistex support to internal customers and projects
• Take ownership of small projects as assigned
• Communicate with management and escalate issues as needed
• Monitor day-to-day project execution to ensure that the plan is being followed
• Ensure system support documentation is kept up to date and contains any changes as a result of any upgrades or redesigns
• Manage and approve insurance requirements for all contractors
• Manage certificate of insurance software

Commercial Sales Specialist

Sales Training Manager

SAP Security Analyst

National Account Manager

Lead Functional Analyst – SAP, Vistex