Modus Group

Sales

• Actively seeking new customers and managing the full sales cycle – from first contact to closing the deal
• Building strong relationships with existing clients
• Making it clear how MyBee's services add value for B2B and B2C clients and creating proposals
• Analyzing sales data and customer feedback, sharing insights to support company growth
• Collaborating with Operations, Fleet Management, and other teams to make sure customers have a smooth experience
• Driving sales results while delivering exceptional customer service
• Contributing to sales process development, helping optimize strategies and workflows

Sales Manager – Mid-Senior

Procurement

• Managing car park purchase procedures
• Uploading purchase information and vehicle data
• Checking and entering invoices
• Communicating with automotive purchasing partners across the Baltic States
• Reviewing purchase and sales agreements

Purchasing Assistant

Customer Support

• Provide exceptional support to our customers via email, chat, phone, and other channels
• Collaborate with both internal support teams and external call center partners to ensure a seamless customer experience
• Proactively advocate for the best interests of our customers
• Escalate complex issues to team leads or other departments when necessary
• Contribute ideas for improving self-service options, automation, and our knowledge base

Customer Support Specialist

• Ensure exceptional customer support via email, online chat, phone or other channels
• Go extra mile for the customer collaborating with support team
• Proactively watch out for the best interest of our customers
• Escalate issues to your team leader or other departments as required
• Provide training and assistance to other new team members when needed