Modern Health

Product Marketing

• Develop deep expertise in Modern Health's buying committee dynamics — including CFO, CHRO, Benefits Operator, Risk/Compliance, and Procurement — mapping each stakeholder's unique priorities, objections, and success metrics.
• Conduct ongoing market research to track competitive positioning, industry trends, and shifts in employer mental health investment priorities.
• Build and maintain buyer personas and customer journey maps across B2B and B2B2C channels that reflect real purchase behaviors, not just job titles.
• Develop and articulate clear, differentiated product positioning and messaging tailored to distinct stakeholder audiences, including HR leadership, benefits teams, and executive buyers.
• Collaborate with product management to ensure tight alignment between platform capabilities and market narratives — translating features into business and clinical outcomes.
• Own and evolve Modern Health's core messaging framework, ensuring consistency across all channels while enabling flexibility for segment-specific conversations.
• Design and execute go-to-market plans for new product launches, feature enhancements, and repositioning initiatives — with clear milestones, cross-functional owners, and defined success criteria.
• Define KPIs for product marketing initiatives and create regular reporting cadences that connect marketing performance to pipeline and revenue impact.
• Partner with Product to build launch readiness frameworks that scale across multiple simultaneous initiatives.
• Partner with Sales to develop high-impact tools including pitch decks, competitive battlecards, RFP response frameworks, one-pagers, and case studies.
• Lead competitive intelligence efforts — tracking competitor movements, synthesizing insights, and arming Sales with the positioning language to win in head-to-head evaluations.
• Develop and deliver training to help sales teams confidently navigate complex B2B2C buying dynamics and multi-stakeholder deal cycles.
• Work closely with Product, Sales, Client Success, and Clinical teams to ensure marketing strategies reflect the full arc of the customer experience.
• Act as the voice of the customer in internal discussions — bringing market intelligence and client feedback to inform product roadmap and positioning decisions.
• Partner with Demand Generation to design integrated campaigns that move both employer buyers and their employees to action.
• Support client retention and expansion by partnering with Client Success on renewal messaging, upsell narratives, and outcomes storytelling.
• Monitor market feedback and satisfaction data to continuously refine messaging and ensure Modern Health's positioning remains differentiated.

Senior Product Marketing Manager

Client Partner

• Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers
• Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
• Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers
• Conduct regular global account meetings to refine and align customer strategies
• Partner with the Global Client Managers, if applicable, to ensure a consistent, cohesive approach across regions
• Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings
• Champion and drive engagement with Modern Health’s mental wellness programs, converting clients into champions who serve as references and case studies
• Serve as the primary contact for global solution updates and upcoming developments, while acting as a local, accessible contact for escalations and urgent matters
• Maintain an understanding of diverse cultural nuances that influence client interactions worldwide
• Provide local implementation support in conjunction with the US-based implementation team
• Help clients understand available training topics, delivering Benefit Overview sessions tailored to their needs
• Support and lead global QBRs/ABRs, including day-to-day reporting requests for global customers
• Strategically use data and insights to guide decision making, employing storytelling and actionable recommendations that support long-term success
• Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities and risks
• Drive success in measurable engagement and revenue outcomes, including improved wellness impact, benefits utilization, retention and renewals, and product expansion
• Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health.

Client Manager

Security Engineer

• Analyze security vulnerabilities in web and mobile applications, determine risk levels, and drive remediations in collaboration with engineering teams.
• Research and report on potential product threats, emerging vulnerabilities, and mitigation techniques relevant to the evolving health tech landscape.
• Partner with Engineering and Product stakeholders to integrate security at every stage of the SDLC, championing secure development practices and agile delivery.
• Develop and advocate for cost-effective solutions to address complex application and product security challenges.
• Implement the adoption of product security standards and best practices across the organization, influencing engineering and architecture decisions.
• Routinely test, audit, and assess the security posture of application and cloud infrastructure configurations.
• Guide engineering teams in applying secure coding standards, providing resources and actionable feedback to foster a culture of security.
• Deploy, optimize, and manage security tooling such as SAST, DAST, Hashicorp Vault, and other industry-leading application security solutions.
• Participate in collaborative threat modeling initiatives for new features and evolving services, ensuring proactive risk identification and reduction.
• Conduct secure code reviews on services and applications built with modern frameworks and technologies.
• Assist in planning and executing targeted penetration tests on new features, identifying and reporting vulnerabilities before production release.
• Collaborate on IT security initiatives, partnering with infrastructure and operations teams to review security controls for device management, endpoint protection, access management, and overall IT hygiene.
• Engage with Cloud Security efforts by partnering with DevOps and Infrastructure teams to assess, improve, and monitor cloud architecture, security policies, and cloud-native controls to ensure secure deployment and operations of applications and services.

Product Security Engineer

Artificial Intelligence

• Define and execute the strategic roadmap to embed AI into our core product experience, enhancing differentiation, customer value, and market leadership.
• Partner with Product and Design to identify high-impact opportunities where AI can meaningfully improve user outcomes and experiences.
• Establish principles and guardrails to ensure AI capabilities are trustworthy, explainable, and aligned with company values.
• Lead the delivery of high-priority AI initiatives from concept through production, ensuring measurable business impact.
• Architect scalable AI solutions, including leveraging third-party models, building supporting infrastructure, and ensuring reliability and performance.
• Maintain a strong bias toward practical implementation, rapid experimentation, and iterative improvement.
• Partner with Product, Engineering, Security, Legal, Compliance, and Data teams to align on execution, governance, and risk management.
• Establish operating models, workflows, and collaboration patterns that enable safe and efficient AI adoption.
• Drive clear accountability, decision frameworks, and communication across stakeholders.
• Engage directly with clients and strategic partners to build trust, communicate our AI approach, and incorporate external feedback into priorities and safeguards.
• Champion the use of AI to improve engineering productivity, including AI-assisted coding, test generation and developer experience improvements.
• Encourage experimentation and best-practice sharing to accelerate adoption across tech teams.
• Measure and communicate productivity gains and impact.
• Build foundational AI capabilities and infrastructure that can be reused across teams.
• Establish patterns and tooling that enable teams to safely leverage AI without duplicating effort.

Vice President, Artificial Intelligence

Product Manager

• Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support.
• Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research.
• Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery.
• Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies.
• Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies.
• Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots).
• Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements.
• Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring.
• Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts.
• Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed.
• Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization.

Director

• Define and drive the long-term data engineering vision and roadmap, enabling a scalable, compliant, cloud-native data platform that supports Modern Health’s operational and analytical needs.
• Lead the design and evolution of Modern Health’s data pipelines for high-quality, secure, and timely data sharing across internal and external stakeholders.
• Advance the company’s data democratization efforts by enabling self-service analytics and building a strong foundation of data governance and literacy.
• Oversee analytics initiatives that drive impact across business, product, and clinical areas - from operational reporting and performance dashboards to predictive and prescriptive analytics.
• Partner closely with Product teams to surface insights that inform care model design, provider performance, member engagement, and program effectiveness.
• Establish best practices for experiment design, cohort analysis, and measurement of interventions and feature impact.
• Champion AI/ML initiatives that enhance personalization, care coordination, and automation - always with a focus on safety, transparency, and regulatory compliance.
• Build scalable pipelines and frameworks for model development, validation, and monitoring.
• Partner with Engineering and Product to translate models into production-ready solutions that directly improve member and provider experiences.
• Lead a multidisciplinary team of data engineers, analysts, and data scientists, fostering a culture of curiosity, excellence, and accountability.
• Partner with functional leaders across Tech, Product, Clinical, Business and Operations to embed data-driven thinking in decision-making.
• Mentor team members, developing both technical expertise and leadership capacity.
• Champion a high-performance environment and contribute to an inclusive work environment.

Senior Product Marketing Manager

Client Manager

Product Security Engineer

Vice President, Artificial Intelligence

Product Manager

Director of Data & Analytics