Mixpanel

Product Marketing

• Support the planning and execution of go-to-market strategies for new features and product enhancements.
• Develop clear, customer-centric messaging and positioning that highlights the value and differentiation of Mixpanel’s platform.
• Conduct research to uncover customer pain points, market trends, and competitive intel. Use insights to inform product positioning, messaging, and sales enablement materials.
• Create high-quality collateral such as product briefs, use cases, and training materials to empower sales teams. Develop resources like battlecards, FAQs, and pitch decks to support feature adoption and sales efforts.
• Partner with demand generation, content, and field marketing teams to contribute to integrated campaigns that drive feature awareness and adoption.
• Track and analyze the performance of feature launches, adjusting strategies and messaging as needed to optimize impact.
• Advocate for the customer by bringing their voice into messaging and product-related initiatives.

Product Marketing Manager

Marketing

• Develop and Execute Field Marketing Strategies: Collaborate with cross-functional teams, including marketing, sales, and regional partners, to design a field marketing strategy that fills the top-of-funnel pipeline and supports deal progression using tactics like online/offline events, ABM campaigns, and partner co-marketing initiatives.
• Create a Centralized Marketing Operations Hub: Build a centralized hub to house all field marketing materials and documentation, enhancing accessibility, collaboration, and accuracy.
• Streamline Post-Event Follow-Up: Implement marketing automation workflows for personalized, engagement-based event follow-ups, allowing more efficient data entry and follow-up consistency.
• Enhance Sales Visibility via Salesforce-Customer.io Integration: Work with RevOps to integrate customer.io with Salesforce, providing sales with visibility into customer and prospect email engagement to facilitate personalized, coordinated outreach.
• Data-Driven Event Analysis: Establish a data framework to track and analyze event performance, linking attendance to opportunity creation and deal closures, with KPIs such as lead quality, closed deals, and average deal size.
• Drive Brand Advocacy: Engage our happiest customers and advocates, ensuring their participation in field programs to amplify Mixpanel’s brand presence.
• Quarterly Sales Support: Ensure field marketing operations are updated in advance for the quarterly business reviews of the sales teams.
• Global Knowledge Sharing: Contribute to the global field marketing organization by sharing learnings, best practices, and standard processes.

Senior Field Marketing Manager

Engineering Manager

• Lead and build AI-first product experiences from inception to global scale.
• Lead a product engineering team and grow its scope over time. This role is for someone who loves developing people and unlocking their potential.
• Build an exceptional team by hiring well, coaching deeply, and creating a culture where engineers feel ownership and pride in what they ship.
• Shape direction alongside Product and Design, turning big ideas into focused execution and helping teams move fast without losing quality.
• Set the technical bar and protect the system. Depending on level, this may mean hands-on technical leadership or empowering tech leads with clarity and trust.

Senior Engineering Manager, Product

Systems Engineer

• Lead the architecture, design, and development of secure, scalable, and high-performance technical solutions on the Salesforce platform, utilizing a strong blend of declarative tools (Flows, Validation Rules) and custom code (Apex, Lightning Web Components).
• Serve as the primary technical expert for Salesforce CPQ, owning the configuration, maintenance, and enhancement of the entire Quote-to-Cash (QTC) process.
• Design and implement advanced CPQ features including complex Product Bundles and Option Constraints, multi-dimensional Pricing Rules and Discounting Models (e.g., Block Pricing, Subscription Pricing, Volume-based tiers), and dynamic Advanced Approval workflows.
• Develop and maintain APEX to implement custom business logic that extends CPQ functionality, such as custom calculations, quote finalization logic, and complex data synchronization between CPQ and other systems.
• Own the technical implementation and integrity of the Product Catalog, Price Book structure, and Contract/Subscription management within Salesforce CPQ, ensuring seamless renewals and amendments.
• Provide senior-level technical guidance on integration strategies, ensuring robust data exchange between Salesforce (CPQ) and downstream Finance systems (e.g., ERP, Billing) to maintain data consistency across the QTC lifecycle.
• Drive data integrity and quality initiatives specifically related to CPQ objects (Quote Lines, Subscriptions, Assets), ensuring accurate revenue recognition and reporting.
• Implement best practices for Salesforce development lifecycle (SDLC), including version control (Git), code reviews, and continuous integration/continuous delivery (CI/CD) specifically for CPQ configuration and custom code deployments.

Senior Sales Systems Engineer – CPQ

Manager

• Define and execute the comprehensive digital Customer Experience (CX) strategy to align with overall business objectives, maximize customer value, and proactively address the needs of the scaled segment.
• Architect and deploy efficient and effective digital workflows for core customer journeys, including standardized customer onboarding and continuous lifecycle engagement programs. Manage end-to-end digital programs (e.g., onboarding, adoption campaigns, renewal notifications) tailored for the scaled customer segment.
• Design and execute campaigns using digital channels (email, Slack, webinars, etc) to drive feature adoption and sustained product engagement.
• Continuously test, measure, and iterate on program performance to improve conversion rates, customer satisfaction scores (CSAT), and other key performance indicators (KPIs).
• Design the escalation logic and scoring models that trigger human intervention from automated sequences.
• Support the growth of our business by automating workflow elements for our higher-touch Enterprise team, such as programmatically identifying and flagging customer risk and surfacing high-value upsell opportunities.
• Create and document clear, repeatable operations playbooks and Standard Operating Procedures (SOPs) for key digital customer journeys.
• Serve as the primary liaison, working with Customer Success, Product, Sales, and Marketing teams to ensure alignment, gather requirements, and guarantee the effective execution of all digital CX initiatives.
• Collaborate with our data engineering and ops teams to ensure data cleanliness and segmentation accuracy within our customer systems to enable highly targeted and personalized digital outreach.
• Own, track, and analyze key program metrics and operational KPIs (e.g., digital engagement rates, adoption rates, churn reduction, customer health scores).
• Provide regular, insightful reporting to leadership and relevant stakeholders on the overall effectiveness, performance, and impact of digital programs within the scaled customer segment.
• Stay current with industry trends, emerging technologies, and best practices in digital CX. Iterate on programs based on direct customer feedback and data-driven insights.

Senior Digital Programs Manager

Copywriter

• Own copy and messaging for campaigns, product launches, web, and major brand moments
• Partner with brand designers from concept through execution—shaping ideas together, finding the thread that connects visual and narrative
• Translate complex product stories into narratives that resonate emotionally and intellectually
• Challenge briefs to find depth and nuance—move beyond surface level messaging to something with real resonance
• Work collaboratively with stakeholders across product marketing, product, and leadership to elevate creative thinking
• Steward the brand voice with flexibility and intention, adapting tone while maintaining consistency
• Lead messaging and narrative strategy for MXP (our annual user conference) and flagship campaigns
• Develop frameworks that extend creative ideas across touchpoints with coherence and impact
• Present creative strategy and rationale to cross functional partners and leadership
• Help mature our brand strategy alongside the design leader, building adoption across the organization
• Influence how we think about storytelling—not just as copy, but as the foundation for identity and connection
• Bring curiosity and rigor to understanding our products deeply enough to tell their stories well

Staff Brand Copywriter

Client Partner

• Serve as the primary point of contact for day-to-day operations with existing Technology partners and manage in-bound demand.
• Design and execute global GTM programs, working closely with regional Channel Managers for on-the-ground support.
• Collaborate with marketing & demand gen teams to launch campaigns designed to spread awareness and drive pipeline
• Assist Product Marketing in the development and articulation of joint value propositions.
• Ensure mutual success by establishing expectations with partner’s cross-functional teams, setting goals and driving internal & external QBRs.
• Work closely with Enablement to create and deliver training on how best to collaborate with partners (and the partner team) across all stages of the sales cycle.
• Embed into sales teams and the pipeline process to drive awareness on (a) the progress of partner sourced deals and (b) where partners can help revenue teams get deals across the finish line. Ensure deals are properly marked in Salesforce/Clari and maintain an executive-ready dashboard showing said impact.

Partner Development Manager

Customer Success Manager

• Support the execution of Mixpanel’s digital Customer Experience (CX) strategy for scaled customers, helping deliver consistent, valuable experiences across the customer lifecycle.
• Build, launch, and manage digital programs for core customer journeys such as onboarding, product adoption, lifecycle engagement, and renewal readiness.
• Execute digital campaigns across channels (email, in-app, Slack, webinars, etc.) to drive product adoption and ongoing engagement.
• Monitor program performance and customer engagement metrics; run tests and iterate to improve outcomes like adoption, retention, and CSAT.
• Help automate and improve operational workflows that enable Customer Success Architects to work more efficiently, including identifying risk signals and engagement triggers.
• Create and maintain clear documentation, playbooks, and SOPs for repeatable digital customer programs.
• Partner closely with Customer Success, Product, Sales, Marketing, and Operations teams to gather requirements and ensure smooth execution of programs.
• Collaborate with data and ops partners to support customer segmentation, data quality, and targeting for digital outreach.
• Track and report on key program metrics and operational KPIs, sharing insights and learnings with stakeholders.
• Stay curious about digital CX best practices, tools, and trends, and contribute ideas for continuous improvement.

Customer Success Manager, Digital Programs

• Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes
• Effectively communicate at most levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks
• Own the customer’s success with Mixpanel — documenting and delivering ROI to the customer throughout their journey to transform their business with self-serve analytics
• Own onboarding and data health for your assigned customers/projects, including ongoing enhancements to their data quality and overall tech stack integration
• Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
• Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices
• Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects
• Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues
• Bridge the technical-business gap with your customers — working with business stakeholders to define a strategic vision for Mixpanel and then working with the right business and technical contacts to execute that vision
• Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects
• Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients

Customer Success Architect

Account Manager

• Owns and maintains the relationship with director and executive-level economic buyers at their accounts by connecting their objectives with the value that Mixpanel provides to their teams
• Builds and maintains a long-term account plan and strategy focused on product adoption, driving business value, and discovering growth opportunities across a book of 40-75 accounts with a value between $2M-$3M
• Maintains accurate Salesforce records related to Renewal, Upsell, and Churn opportunities, and delivers accurate weekly forecasts related to revenue targets
• Acts as a data and analytics thought leader and partner to their accounts through use cases and business impact
• Host analytics workshops, brainstorms, and product trainings to ensure end users adopt and use Mixpanel
• Takes ownership of a customer's account health and pulls all levers to increase health - from helping coach a customer through implementation to addressing adoption challenges through training to supporting their analytics strategy.
• Keep customers informed of new product releases, relevant betas, and upcoming features
• Collect and consolidate customer product feedback and champion the needs of your portfolio with Mixpanel’s Engineering and Product organizations
• Collaborate cross-functionally with key partners such as, Customer Success, Sales Engineering, Professional Services, Product, Marketing, and Legal.
• Intimately understands Mixpanel's competitors and technology partners to consult customers on our place in the broader analytics market.

Senior Account Manager

Analyst

• Support the execution and ongoing maintenance of Mixpanel’s compensation programs and processes
• Partner with senior team members to analyze compensation data and provide insights that inform pay decisions, promotions, and workforce planning
• Build, maintain, and audit compensation models, ranges, and benchmarking analyses using spreadsheets and internal tools
• Assist with compensation cycles, including data preparation, validation, and analysis
• Help map roles to external benchmark data and support market pricing exercises
• Pull, analyze, and interpret people data (headcount, attrition, comp history, trends) to support decision-making
• Create and update dashboards and reports to improve visibility into compensation and workforce metrics
• Participate in compensation education efforts, including supporting manager and employee conversations
• Ensure data accuracy across systems through regular audits and checks
• Support ad hoc People and Total Rewards projects as needed

Compensation Analyst

• Develop scripts and automation workflows (e.g., using Python, PowerShell, or Bash) to automate routine IT tasks such as user onboarding/offboarding, software deployment, and system patching.
• Implement and manage integrations between corporate systems and tools
• Author internal guides covering process improvements, reliability patterns, and best practices.
• Design, build, and maintain our internal IT infrastructure using tools like Terraform or Ansible. This includes managing cloud resources (AWS, Azure, GCP), virtualization platforms, and on-premises hardware.
• Manage and automate our identity provider (e.g., Okta,) and its integrations with various SaaS applications (like Slack, Google Workspace, etc) to ensure secure and efficient access control.
• Act as a key technical resource for the IT helpdesk and other teams, troubleshooting complex issues and providing solutions that prevent future occurrences. Champion best practices within the IT organization.
• Work alongside the security team to implement and enforce security policies, manage vulnerabilities, and ensure our internal systems comply with industry standards.

Senior IT Systems Engineer

Payroll

• Own and oversee the timely processing of global payroll for all employees, ensuring compliance with local, state, and international regulations.
• Oversee accurate processing of new hires, terminations, pay changes, bonuses, commissions, and statutory benefits across all jurisdictions.
• Develop and enforce scalable policies, processes, and internal controls, maintaining global regulatory compliance and SOX readiness.
• Manage vendor relationships with payroll providers, driving accountability for quality, compliance, and cost effectiveness.
• Coordinate with payroll providers on required filings, payments, tax updates, and compliance nuances across the Americas, EMEA, and APAC. Manage payroll registrations for new jurisdictions, ensuring accurate documentation, login details, and deactivation steps.
• Drive automation and process improvement initiatives, enhancing scalability, efficiency, and accuracy across payroll operations.
• Oversee the payroll accounting process, reviewing and approving payroll-related journal entries, reconciliations, and flux analyses prepared by the Payroll Analyst.
• Partner with Accounting to ensure all close activities are completed accurately and on time; develop dashboards and KPIs to provide leadership insights.
• Lead and support audit readiness for all payroll-related audits (internal, external, and government), ensuring accurate documentation and successful outcomes.
• Lead payroll projects including system implementations, global compliance expansion, and compliance initiatives.
• Build, mentor, and develop a high-performing payroll team, fostering accountability, collaboration, and continuous improvement.
• Act as a strategic advisor to the Controller and Finance leadership on payroll implications of organizational decisions.
• Collaborate cross-functionally with Accounting, HR, Legal, and IT to align payroll strategy with company goals.
• Develop and maintain payroll policies, processes and related internal controls and maintaining global regulatory compliance.

Senior Global Payroll Manager

• Actively recruit, on-board, and activate a portfolio of Solution Partners, Resellers to achieve revenue targets, generate partner-driven pipeline, uncover new use-cases, provide industry/subject-matter expertise, enhance market awareness, and ultimately, create value for our shared customers
• Evaluate and manage strategic technology partnerships
• Work with each partner to define a joint value proposition and develop go-to-market (“GTM”) plans, including:
• Defining mutually agreed outcomes, messaging, and investment.
• Securing partner commitment in areas ranging from practice or product development, marketing, sales, account management, and potential vertical solution development.
• Developing and nurturing strategic relationships with executives and product managers at key partners that lead to longer-term opportunities.
• Actively promote the alliance value proposition for each partner within Mixpanel and within the partner’s organization.
• Align directly with Sales to properly leverage our partners for account access/introductions and expansion.
• Evangelizing Mixpanel at industry events, seminars, and customer briefings, as well as within our partner community
• Monitor and report on key partnership activities to support individual and team metrics

Product Marketing Manager

Product Marketing Manager

Senior Field Marketing Manager

Senior Engineering Manager, Product

Senior Sales Systems Engineer – CPQ

Senior Digital Programs Manager

Staff Brand Copywriter

Partner Development Manager

Customer Success Manager, Digital Programs

Customer Success Architect

Senior Account Manager

Compensation Analyst

Senior IT Systems Engineer

Senior Global Payroll Manager

APAC Partnerships Manager