Customer Support Executive
LiveAboard.com
Customer Service Representative
Mitel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Issuing and receiving invoices in accordance with company procedures.
- Performing SAP operations for administrative and financial tasks.
- Providing on-site assistance with videoconferencing equipment in Sapucaia do Sul.
- Supporting internal projects and coordinating with relevant stakeholders.
- Executing general administrative duties, including document management and scheduling.
- Assisting in the preparation of reports and presentations.
- Ensuring compliance with internal policies and procedures.
- Collaborating with cross-functional teams to resolve service-related issues.
- Maintaining accurate records and documentation.
- Performing other activities relevant to the role and delegated by Gerdau.
Requirements
- Proven experience in administrative or customer service roles.
- Familiarity with SAP systems and operations.
- Basic understanding of invoicing and financial documentation.
- Ability to provide technical support for videoconferencing equipment.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proactive attitude and problem-solving mindset.
- Availability for on-site support in Sapucaia do Sul.
- Attention to detail and commitment to quality.
- Ability to work independently and as part of a team.
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAP operationsinvoicingfinancial documentationdocument managementreport preparationpresentation preparationvideoconferencing support
Soft skills
organizational skillsmultitaskingcommunication skillsinterpersonal skillsproblem-solvingattention to detailproactive attitudeindependent workteam collaboration
