Mitel

Sales

• Drive revenue growth and partner engagement across the Kingdom of Saudi Arabia (KSA).
• Develop and manage relationships with value-added resellers (VARs), system integrators (SIs), and managed service providers (MSPs).
• Identify, onboard and enable new Channel partner in alignment with Mitel's growth strategy in KSA.
• Manage and grow existing channel base and increase market penetration.
• Own Channel sales quotes for allocated partners and meet or exceed revenue targets.
• Develop and execute joint business plans with partners and drive deal registration, pipeline development and forecast accuracy.
• Ensure partners are trained and certified on Mitel Solutions; support sales and technical enablement events, workshops, local roadshows.
• Stay informed on competitive activities, market dynamics and customer demands specific to KSA and navigate local regulatory environments.
• Coordinate executive alignment with Mitel Leadership and strategic partners; collaborate with marketing to run co-branded campaigns and leverage digital platforms and events.

Channel Sales Manager

Field Engineer

Overview: Perform on-site or remote servicing, repair and/or installation of Mitel's MiVoice, MiCollab and MiContact Centre products. This position may include any aspect of field support, and is not limited to system hardware and software, PC’s, and networking/wireless networking. Provide technical support to customers on operational or maintenance aspects of system equipment. Serve as customer contact on technical and service related problems. Responsibilities: Provide field service and customer care for the Canadian Field Service's clientele. Perform routine and emergency service calls and MAC work (moves, adds, changes). Perform software/hardware installations and upgrades on Mitel hardware and applications during regular and non-regular business hours. Provide technical expertise and site-specific knowledge to Sales team when required. Technical lead for installation of Mitel product & applications for direct clients, and dealers (Professional Services) Participate in on-call service coverage and work the necessary overtime to meet deadlines.

Channel Sales Manager

Field Service Technician