Mitel

Account Manager

• Generate new business opportunities through outbound calling, email campaigns, and follow-ups.
• Qualify inbound leads and convert them into sales opportunities.
• Build strong relationships with High Touch reps and existing customers to understand their needs and recommend appropriate solutions.
• Conduct product presentations and demonstrations via phone or online platforms.
• Achieve or exceed monthly and quarterly sales quotas and KPIs.
• Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
• Collaborate with the marketing and field sales teams to align on sales strategies and campaigns.
• Provide feedback to management regarding market trends, customer needs, and product performance.
• Handle customer objections and concerns in a professional and effective manner.

Customer Support

• Issuing and receiving invoices in accordance with company procedures.
• Performing SAP operations for administrative and financial tasks.
• Providing on-site assistance with videoconferencing equipment in Sapucaia do Sul.
• Supporting internal projects and coordinating with relevant stakeholders.
• Executing general administrative duties, including document management and scheduling.
• Assisting in the preparation of reports and presentations.
• Ensuring compliance with internal policies and procedures.
• Collaborating with cross-functional teams to resolve service-related issues.
• Maintaining accurate records and documentation.
• Performing other activities relevant to the role and delegated by Gerdau.

Customer Service Representative

Backend Engineer

• Help businesses connect and collaborate
• Deliver valuable contributions in creating business success within Mitel

Junior Java Application Developer

Data Analyst

• Manage the daily operations by creating, reviewing, validating and maintaining customer master associated hierarchies in SAP, and other related internal systems.
• Determines course of action necessary to complete customer master hierarchy update requests within the established SLAs.
• Works with the License systems and make sure that all End Customers and Partners with active licences are assigned to a customer master hierarchy.
• Reconciles the Customer Master Hierarchies to Global Partner Program Parent- Child relationships maintained in SFDC.
• Reviews and manages the End customer Master Data maintained in SAP and SFDC and take necessary actions for duplicate records and updated of Mitel Core Attributes (SIC Codes and Channel Types).
• Routinely audit data against established rule sets to ensure consistency and accuracy of information, and update data as necessary.
• Leads process standardization, data governance, cleansing activities, maintenance and data quality improvement efforts in alignment with data strategy goals.
• Identify process improvement opportunities to maximize revenue and operating efficiency.
• Develop knowledge and expertise of best practices and end-to-end business processes involving master data.
• Develop standard procedures, user guides, and other necessary training and job aid materials.
• Provide training/coaching as needed

Junior Master Data Analyst

• Responsible for working with Sales, Operations, Finance, and Customer Master Team to analyse data to maximize operating efficiency.
• Manages Master Data Tableau Dashboards.
• Manages various override processes for POS.
• Manage the daily operations by creating, reviewing, validating and maintaining customer master associated hierarchies in SAP and internal systems.
• Works with License systems for active licenses assignment.
• Reconciles Customer Master Hierarchies to Global Partner Program.
• Reviews and manages End customer Master Data.
• Identify process improvement opportunities to maximize revenue and operating efficiency.

Senior Master Data Analyst

Full-stack Engineer

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• Comunicações Unificadas • • VoIP • • Contact Center • • Colaboração • • Comunicações em Nuvem

A Mitel é líder global em comunicações corporativas, oferecendo um portfólio abrangente de soluções de comunicação e colaboração, sob medida para as necessidades de empresas de diversos setores. A Mitel disponibiliza comunicações unificadas que podem ser implantadas on-premises (localmente), em nuvem privada, nuvem pública ou em soluções híbridas. 

A empresa é especializada em soluções de contact center, sistemas de telefonia empresarial, ferramentas de colaboração e aplicativos de integração para impulsionar a produtividade e aprimorar a experiência do cliente. Os serviços da Mitel são projetados para simplificar as comunicações corporativas, garantindo segurança, conformidade e resiliência, especialmente em soluções de missão crítica e verticais. 

Sua plataforma com suporte de IA, Mitel CX, tem como objetivo proporcionar interações com clientes mais rápidas e personalizadas. Com forte foco em setores como saúde, serviços financeiros, governo, hotelaria e educação, a Mitel atende empresas de todos os portes com soluções de comunicação flexíveis e seguras. 

1001 - 5000 funcionários

Fundada em 1972

📡 Telecomunicações

🏢 Corporativo

☁️ SaaS

Desenvolvedor Full Stack - Híbrido (Curitiba)

4 minutos atrás

🏢🏡 Curitiba – Híbrido

⏰ Tempo Integral

🟢 Júnior

🧑‍💻 Engenheiro Full-stack

Angular

Cyber Security

JavaScript

Node.js

TypeScript

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Descrição

• Implementar funcionalidades web usando Angular 19+ e TypeScript
• Contribuir com serviços backend em Node.js utilizando APIs RESTful
• Participar de discussões de design em equipe e de revisões de código
• Auxiliar na escrita de testes automatizados unitários e end-to-end
• Contribuir com documentação (design técnico, notas de implementação)
• Aprender e trabalhar com pipelines de CI/CD e desenvolvimento ágil (Scrum ou Kanban)
• Colaborar com outras equipes, incluindo gerentes de produto, QA e DevOps
• Receber mentoria de engenheiros seniores para desenvolver continuamente habilidades técnicas

🎯 Requisitos

• Graduação em Ciência da Computação, Tecnologia da Informação, Sistemas de Informação ou área relacionada.
• Boa experiência em desenvolvimento com HTML5, CSS3, JavaScript, Angular e TypeScript.
• Capacidade de trabalhar com Git (branching, pull requests, resolução de conflitos, etc.) e outras ferramentas de gestão de projetos (por exemplo, JIRA, Confluence, ...).
• Boa comunicação em inglês, verbal e escrita, e capacidade de trabalhar em equipes ágeis/Scrum, participando de sprint planning, daily standups e reviews.
• Capacidade de analisar sistemas e processos, identificar problemas e propor soluções técnicas, com bom conhecimento de infraestrutura de TI (networking, bancos de dados, cybersecurity, ...).

🏖️ Benefícios

• A Mitel está comprometida com a diversidade na força de trabalho e com a criação de um ambiente de trabalho inclusivo.

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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Full Stack Software Developer

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• Comunicações Unificadas • • VoIP • • Contact Center • • Colaboração • • Comunicações em Nuvem

A Mitel é líder global em comunicações corporativas, oferecendo um portfólio abrangente de soluções de comunicação e colaboração, sob medida para as necessidades de empresas de diversos setores. A Mitel disponibiliza comunicações unificadas que podem ser implantadas on-premises (localmente), em nuvem privada, nuvem pública ou em soluções híbridas. 

A empresa é especializada em soluções de contact center, sistemas de telefonia empresarial, ferramentas de colaboração e aplicativos de integração para impulsionar a produtividade e aprimorar a experiência do cliente. Os serviços da Mitel são projetados para simplificar as comunicações corporativas, garantindo segurança, conformidade e resiliência, especialmente em soluções de missão crítica e verticais. 

Sua plataforma com suporte de IA, Mitel CX, tem como objetivo proporcionar interações com clientes mais rápidas e personalizadas. Com forte foco em setores como saúde, serviços financeiros, governo, hotelaria e educação, a Mitel atende empresas de todos os portes com soluções de comunicação flexíveis e seguras. 

1001 - 5000 funcionários

Fundada em 1972

📡 Telecomunicações

🏢 Corporativo

☁️ SaaS

Desenvolvedor(a) Full Stack Sênior - Híbrido Curitiba

4 minutos atrás

🏢 Curitiba – Presencial

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

Angular

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Python

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SQL

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Descrição

• Desenvolvedor(a) de software para o projeto Mitel CX.
• Coach de equipe.
• Desenvolvimento da automação do processo de liberação CI/CD.

🎯 Requisitos

• Proficiência em linguagens como Python, JavaScript, Java, C# ou C++, conforme o domínio
• Entendimento de como organizar e processar dados de forma eficiente
• Ferramentas como Git e plataformas como GitHub para colaboração e gestão de código
• Conhecimento em bancos de dados SQL (por exemplo, Postgres, MySQL) e NoSQL (por exemplo, MongoDB)
• Práticas Agile, Scrum e DevOps para gestão de projetos e equipes
• Escrita de testes unitários, de integração e end-to-end; uso de depuradores e ferramentas de profiling
• Criação e consumo de APIs RESTful
• Familiaridade com ferramentas/frameworks como React, Angular, Spring, etc.
• Capacidade de decompor problemas complexos em partes administráveis
• Colaboração eficaz com desenvolvedores, designers e product managers
• Priorização de tarefas e cumprimento de prazos
• Comunicação clara, concisa e empática
• Capacidade de orientar indivíduos e equipes para que descubram as soluções por conta própria
• Incentivar autorreflexão e desenvolvimento
• Habilidades adicionais (desejável): Scaled Agile Framework (SAFe)

🏖️ Benefícios

• Plano de saúde
• Oportunidades de desenvolvimento profissional

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Senior Full Stack Developer

Marketing Operations

• Lead and scale marketing operations function focusing on efficient processes, integrated systems, and actionable insights
• Develop and optimize end-to-end marketing processes including account management, scoring, routing, and lifecycle tracking
• Ensure data quality and compliance with privacy laws (e.g., GDPR, CCPA) across platforms
• Design and manage marketing performance dashboards to track KPIs such as pipeline contribution, conversion rates, and ROI
• Partner with Sales and Sales Ops to support forecasting and pipeline attainment goals
• Lead marketing attribution modeling to determine channel and campaign effectiveness
• Act as primary liaison between Marketing, Sales, RevOps, and IT to ensure operational alignment and seamless data integration
• Provide insights and strategic recommendations to Marketing leadership based on data trends
• Support go-to-market planning with audience segmentation, TAM analysis, and targeting insights

Senior Marketing Operations Manager

Communications

• Lead and execute executive communications programs, including content for quarterly town halls, keynotes, thought leadership, media opportunities, and internal or external presentations
• Serve as the go-to resource for supporting the communications needs of Mitel’s senior executives
• Develop and drive corporate messaging in alignment with Mitel’s business strategy, value proposition, and market differentiation
• Create annual, quarterly, and project-based communications plans that establish clear objectives, cadence, and alignment across teams
• Support major corporate initiatives with messaging frameworks, FAQs, content, and communications assets
• Help identify, craft, and integrate compelling customer stories into marketing and communications programs
• Collaborate with internal communications, PR/media, brand, social, content marketing, product marketing, and partner communications teams to ensure consistency and impact across channels
• Consult with cross-functional teams to align communications efforts with business priorities and ensure message consistency
• Monitor industry and competitor trends to ensure Mitel messaging is current, differentiated, and market-relevant
• Build and manage reporting practices around KPIs, continuously improving based on insights and feedback

Director, Corporate Communications

• Prospecting and managing a list of assigned existing accounts and prospecting for new logo opportunities within Texas, Oklahoma, Louisiana and Arkansas
• Selling the company’s products both direct and through channel partners within a geographical territory
• Responsible for State, Local and Education (SLED) and Healthcare accounts within the Western Region
• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters
• Generate SLED and Healthcare business opportunities and manage the sales process through to closure of the sale
• Collaborate with partners for prospecting within named accounts, leveraging partner engagement
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
• Ensure high levels of customer satisfaction by consistently delivering value and promptly addressing issues or concerns
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives
• Customize product presentations and demonstrations to showcase how technology solutions solve clients' problems
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team

Named Account Manager

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters
• Generate SLED, Healthcare, Finance and Manufacturing business opportunities and manage the sales process through to closure
• Prospect for new logo opportunities within the region
• Sell company products both direct and through channel partners within a geographical territory
• Collaborate with partners for prospecting within named accounts and leverage partner engagement
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
• Utilize a consultative sales approach to understand client needs and recommend tailored solutions
• Conduct in-depth discovery sessions and customize product presentations and demonstrations
• Collaborate with cross-functional teams to develop and implement strategic sales plans
• Provide timely and accurate sales forecasts and reports to management
• Ensure high levels of customer satisfaction and promptly address issues
• Continuously strive to exceed sales targets and contribute to overall sales team success

Sales

• Drive revenue growth and partner engagement across the Kingdom of Saudi Arabia (KSA).
• Develop and manage relationships with value-added resellers (VARs), system integrators (SIs), and managed service providers (MSPs).
• Identify, onboard and enable new Channel partner in alignment with Mitel's growth strategy in KSA.
• Manage and grow existing channel base and increase market penetration.
• Own Channel sales quotes for allocated partners and meet or exceed revenue targets.
• Develop and execute joint business plans with partners and drive deal registration, pipeline development and forecast accuracy.
• Ensure partners are trained and certified on Mitel Solutions; support sales and technical enablement events, workshops, local roadshows.
• Stay informed on competitive activities, market dynamics and customer demands specific to KSA and navigate local regulatory environments.
• Coordinate executive alignment with Mitel Leadership and strategic partners; collaborate with marketing to run co-branded campaigns and leverage digital platforms and events.

Channel Sales Manager

Field Engineer

Overview: Perform on-site or remote servicing, repair and/or installation of Mitel's MiVoice, MiCollab and MiContact Centre products. This position may include any aspect of field support, and is not limited to system hardware and software, PC’s, and networking/wireless networking. Provide technical support to customers on operational or maintenance aspects of system equipment. Serve as customer contact on technical and service related problems. Responsibilities: Provide field service and customer care for the Canadian Field Service's clientele. Perform routine and emergency service calls and MAC work (moves, adds, changes). Perform software/hardware installations and upgrades on Mitel hardware and applications during regular and non-regular business hours. Provide technical expertise and site-specific knowledge to Sales team when required. Technical lead for installation of Mitel product & applications for direct clients, and dealers (Professional Services) Participate in on-call service coverage and work the necessary overtime to meet deadlines.

Account Manager

Customer Service Representative

Junior Java Application Developer

Junior Master Data Analyst

Senior Master Data Analyst

Full Stack Software Developer

Senior Full Stack Developer

Senior Marketing Operations Manager

Director, Corporate Communications

Named Account Manager

Account Manager

Channel Sales Manager

Field Service Technician