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Mitel

Account Manager, Finance & Insurance Market

Mitel

Account Manager developing strategic German finance and insurance accounts for Mitel, which helps businesses connect and collaborate. Selling complex IT and communication solutions through customer strategy, negotiations, and cross-functional delivery.

Posted 9/11/2026full-timeFrankfurt • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing strategic key accounts within the finance and insurance sectors, with a strong focus on business development, customer relationship management, and solution design. Proficient in analyzing market conditions and implementing tailored strategies to meet customer needs while maintaining effective communication and negotiation skills.

Highest-signal resume keywords
Key Account ManagementBusiness DevelopmentContract NegotiationCRM ManagementCustomer Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales of Complex IT SystemsSales of Communication SystemsMarket AnalysisSolution DesignQuotation Management
Soft Skills
Strong Communication SkillsConfident Negotiating SkillsCustomer FocusEntrepreneurial ThinkingPresentation Skills
Tools & Technologies
CRM Software
Industry Keywords
FinanceInsuranceIT Service ProvidersHybrid WorkingSecurity Screening

About the role

Key responsibilities & impact
  • Assume comprehensive sales responsibility for strategic key accounts in the finance and insurance team
  • Act as the first point of contact at the decision-making level
  • Drive business development and design tailor-made solutions based on Mitel’s portfolio
  • Support and strategically develop primarily state authorities and their IT service providers
  • Establish and maintain long-term decision-maker relationships
  • Identify and implement business opportunities
  • Manage quotation processes and contract negotiations
  • Position the relevant portfolio to support customer goals
  • Analyse market and competitive situations
  • Develop individual customer strategies and use cross-selling potential
  • Collaborate with consulting, presales and bid management teams
  • Maintain sales activities in CRM and provide regular forecast and pipeline reporting
  • Develop industry-specific solution scenarios with customer departments, including outside IT

Requirements

What you’ll need
  • University degree (e.g. economics, IT, communication)
  • At least 5 years of relevant professional experience in the sale of complex IT or communication systems
  • Experience in the strategic support and development of defined key accounts
  • Technical affinity and ability to translate complex customer requirements into solutions
  • Customer focus, entrepreneurial thinking and confident manner
  • Strong communication and presentation skills
  • Confident negotiating skills
  • Native German speaker
  • Good to very good written and spoken English skills
  • Willingness to travel within Germany
  • Openness to hybrid working
  • Willingness to undergo security screening

Benefits

Comp & perks
  • An open, team-oriented corporate culture
  • Structured induction with personal management sponsorship (buddy concept)
  • Flexible working time models and hybrid working
  • Modern offices and home office
  • Modern IT equipment (laptop, smartphone)
  • Attractive bonus model and performance-related remuneration
  • Inclusive workplace and equal opportunities
  • Preference for applicants with severe disabilities or equivalent status when equally qualified