Mitek Systems

Pre-sales Engineer

• Become an expert with Mitek’s product suite at a precise solution level.
• Educate customers on Mitek product offerings, integration techniques, and best practices.
• Confidently deliver effective presentations and demos tailored to a solution based selling strategy.
• Contribute and coordinate RFIs and RFPs with quality responses.
• Lead discussions related to technical requirements, potential use cases, and success criteria.
• Understand the customer’s pain points to effectively apply solution selling.
• Ensure that product evaluations (POCs) and pilots will have a high chance of success.
• Collaborate with internal/external teams to develop robust system solutions.
• Accurately scope out and communicate the project requirements and implementation efforts to the customer and to others on the Go-To-Market team.
• Support and assist customers with hands-on end-to-end troubleshooting when issues arise.
• Capture and provide valuable customer feedback for product improvements.
• Participate in internal solution testing of new products to assist the Product team with feedback about performance.

Pre-Sales Engineer

Engineering Manager

• Lead development of software tools and frameworks to accelerate support for new identity documents across verification services
• Manage individual contributor engineers working on one or more Agile teams in a matrixed environment
• Develop high quality internal and external software solutions with emphasis on team code reviews
• Collaborate with research and development teams
• Remove roadblocks and ensure timely delivery of product development
• Continuously refine best practices for product releases
• Staff, develop, lead and retain a strong team of developers; build a culture of learning and continuous improvement
• Guide and coach the personal development of team members
• Empower team to deliver scalable, high-quality solutions that strengthen trust and security for millions of users worldwide

Senior Manager, Software Engineering

Sales

• Develop and manage a strategic pipeline of opportunities with banks, fintechs, and e-money providers across the UK and international markets
• Proactively open doors, build relationships, and close deals at C-level and across multiple business functions
• Own the full end-to-end sales cycle, from prospecting and lead qualification to RFPs, solution presentations, and contract negotiation
• Partner with Marketing on campaigns, events, and thought-leadership activities to maximize engagement
• Use Salesforce and sales enablement tools to manage activity, track pipeline, and ensure high-quality reporting
• Stay ahead of the curve by becoming a subject matter expert in Identity Verification and KYC technologies
• Drive strategic growth and close high-value SaaS deals for identity verification and fraud prevention solutions

Senior Sales Manager – New Business

Customer Success Manager

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions.
Our Customer Success Managers are accountable for the operational aspects of the post-sales journey, ensuring smooth execution, adoption, and rapid response to customer needs.
Acting as proactive, trusted advisors, they anticipate challenges, surface opportunities, and help drive satisfaction, renewal, and expansion.
Build trusted partnerships through a strategic, high-touch approach for enterprise customers, while leveraging scalable, data-driven engagements to support broader customer base.
Work cross-functionally with Sales, Professional Services, Product, and beyond to ensure customers achieve their goals with confidence and clarity.

Pre-Sales Engineer

Senior Manager, Software Engineering

Senior Sales Manager – New Business

Senior Customer Success Manager