Mitek Systems

Pre-Sales Engineer

Mitek Systems

full-time

Posted on:

Origin:  • 🇪🇸 Spain

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Salary

💰 €60,000 - €70,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AndroidGoiOSJavaScriptPython

About the role

  • Become an expert with Mitek’s product suite at a precise solution level.
  • Educate customers on Mitek product offerings, integration techniques, and best practices.
  • Confidently deliver effective presentations and demos tailored to a solution based selling strategy.
  • Contribute and coordinate RFIs and RFPs with quality responses.
  • Lead discussions related to technical requirements, potential use cases, and success criteria.
  • Understand the customer’s pain points to effectively apply solution selling.
  • Ensure that product evaluations (POCs) and pilots will have a high chance of success.
  • Collaborate with internal/external teams to develop robust system solutions.
  • Accurately scope out and communicate the project requirements and implementation efforts to the customer and to others on the Go-To-Market team.
  • Support and assist customers with hands-on end-to-end troubleshooting when issues arise.
  • Capture and provide valuable customer feedback for product improvements.
  • Participate in internal solution testing of new products to assist the Product team with feedback about performance.

Requirements

  • At least 5+ years of relevant experience in a sales engineering, solutions engineering, or technical consultant position.
  • Strong working experience with SaaS, web-based, and enterprise application architectures, including infosec issues.
  • Knowledge of client-server and server-server architecture, communication protocols, and security experience.
  • Expert knowledge of web service technologies (REST/JSON), SDKs, and API usage and integration.
  • Bachelor’s Degree in engineering, computer science, or a related field.
  • Self-starter with an entrepreneurial, strategic open mindset, willing to share best practices and learn new skills and approaches from colleagues.
  • Thrives in a fast-paced, team-focused culture.
  • Excellent interpersonal and relationship management skills.
  • Excellent project management skills.
  • English and Spanish-speaking, Italian is a plus.