Mitacs

Counselor

• Develop and implement change management and communication strategies to support transformation.
• Lead collaboration with the Communications team to develop a communication strategy.
• Advise leadership on effective change sponsorship, stakeholder engagement, and organizational readiness.
• Conduct change impact analyses and readiness assessments.
• Identify, monitor, and mitigate change-related risks and resistance throughout an initiative's lifecycle.
• Collaborate with the Communications and Public Affairs team to craft and deliver content and messages.
• Prepare presentations and briefing materials for leadership.

Senior Advisor, Change Management

• Act as Mitacs’ National Quantum Sector Lead
• Develop a comprehensive sector strategy for Mitacs
• Build and maintain relationships with key accounts and partners
• Ensure Mitacs contributes to national innovation priorities
• Directly manage key ecosystem accounts and implement Mitacs programs

Senior Advisor, Strategic Partnerships – National Quantum Sector Lead

• Implement comprehensive strategies for government relations and partnerships at the federal level.
• Act as a key advisor on policies and initiatives federally, ensuring Mitacs’ programs are strategically positioned to meet federal priorities
• Establish and deepen strategic relationships with government partners to advance Mitacs’ objectives to ensure a cohesive approach.
• Drive the development of strategic capacities within Mitacs and among regional partners, enhancing the organization’s influence on and contribution to the national innovation ecosystem.
• Spearhead initiatives to significantly increase Mitacs’ visibility and influence among innovation ecosystem stakeholders.
• Work in collaboration with internal teams to develop and deliver effective government relations strategies and materials that resonate at the federal level.
• Monitor and report on the effectiveness of government relations and partnership strategies contributing to the continuous improvement of Mitacs’ engagements with government stakeholders.

Senior Advisor, Government Relations – Federal

Product Manager

• Prioritize and manage the backlog for Mitacs+ while collaborating with the Product Lead, Service Design and Operational Excellence team.
• Work with business stakeholders across the company to understand their business, operational, and system requirements.
• Design and deliver innovative solutions and frictionless experience to address those needs.
• Demonstrate strong knowledge of the Mitacs+, power platforms and powerapps to support the development of new features and improvement of existing functionality.
• Develop deep internal and external process and workflow knowledge including program requirements to support key strategic product decisions.
• Identify and outline areas within Mitacs+ to capture analytics and track product performance, product adoption and other key business metrics.
• Throughout the product development lifecycle, represents the needs of both end user and internal stakeholders, evaluate market trends, emerging technologies, assesses what’s needed to stay competitive, and uses this information to determine what features to build.
• Ensures focused collaboration and promotes cohesiveness between all the members of the team and stakeholders while fostering Agile culture.
• Manages product portfolio, and release management, and effectively refines the backlog through feature prioritization, and estimates delivery timelines.
• Prioritizes and drives consensus across multiple stakeholder group.
• Translates stakeholder needs to Agile Teams and vendors through Use Stories and prototypes.
• Responsible for coordinating the various activities across the software development lifecycle associated with ensuring that the delivered product meets users' needs and provides value to our clients.

Senior Product Manager

Platform Engineer

• Senior Dynamics 365 and Power Platform Developer will play a key role in implementing this transformation and ensuring the continued reliability and security of core business systems.
• Demonstrate solid technical skills and expertise in Microsoft Dynamics 365 (Model-driven apps), Power Platform, Power Pages, and cloud technologies.
• Contribute to the design of scalable, reusable solutions, ensuring alignment with architectural standards and interoperability across platforms.
• Analyze business needs and recommend appropriate technical solutions using Dynamics 365 and the Power Platform.
• Develop and configure solutions in Dynamics 365 CE, Power Platform, and Power Pages.
• Design, develop, and maintain custom plugins, workflows, and client-side scripts (JavaScript/XRM API) to extend platform functionality.
• Participate in peer code reviews to maintain code quality and adherence to standards.
• Use and maintain approved development tools, frameworks, and components.
• Contribute to the implementation and ongoing improvement of release management and CI/CD practices using Azure DevOps.
• Follow cybersecurity best practices, participate in audits/training, and respond to incidents when required.
• Identify and document technical debt, supporting refactoring and continuous code quality improvements.
• Assist in troubleshooting critical incidents and ensure timely resolution and clear communication.
• Review software change requests and support deployment planning and release readiness activities.
• Collaboration: Participate in Agile ceremonies and contribute to a collaborative team environment.
• Work closely with Product Owners and business stakeholders to reduce software defects and deliver business value.
• Collaborate with infrastructure teams to ensure best practices in the use of Azure Cloud Services and related tooling.
• Coordinate with Fabric/Power BI and data platform teams to ensure accurate, consistent data integration between Power Platform solutions and enterprise reporting systems.

Senior Dynamics 365 and Power Platform Developer

Operations

• Working under the supervision of the Director, Operational Excellence, this role is pivotal in driving transformative change at Mitacs by working in close collaboration with functional team members from across the organization, through facilitation of strategic continuous improvement activities
• Develop and maintain the foundation for Operational Excellence at Mitacs
• Facilitate rollout of elements of the OE Roadmap to support the greater Mitacs Strategic Plan and Corporate Plan
• Facilitate Continuous Improvement training and activities utilizing Lean thinking and data driven decision making
• Facilitate diverse groups who contribute to improvement ideas and build consensus for priorities
• Facilitate Strategy Deployment and Execution
• Facilitate Sales & Operations deployment and execution
• Facilitate Tiered Accountability process mentoring and coaching
• Facilitate the analysis of current state and development of future state business processes
• Develop necessary artifacts in project facilitation including, but not limited to, charters, timelines, tasks, communications, training and closeout presentations
• Be able to make recommendations and communicate to senior management
• Facilitate the development and initial use of data & metrics dashboards in the context of improvement activities
• Analyze data for various improvement activities to assist in data driven decision making
• Provide periodic status updates related to timelines, risks and risk mitigation strategies
• Work closely with business leads, the Service Design team and the IT team on business process improvements
• Other Key contact for cross-functional communication and working groups
• Respond to queries and requests from internal and external stakeholders for support and facilitation of improvement activities
• Other duties as required or assigned

Advisor, Operational Excellence

• DESCRIPTION DU POSTE: Sous la supervision de la direction, la personne retenue sera essentielle à l’effort de changement transformateur à Mitacs en travaillant en étroite collaboration avec les membres de l’équipe fonctionnelle de l’ensemble de l’organisation et en facilitant les activités stratégiques d’amélioration continue.
• PRINCIPALES RESPONSABILITÉS: Développer et maintenir la fondation de l’excellence opérationnelle à Mitacs. Faciliter le déploiement d’éléments de la feuille de route de l’excellence opérationnelle afin de soutenir le plan stratégique et le plan organisationnel de Mitacs. Encourager les activités d’amélioration continue et la formation portant sur celle-ci grâce à la pensée « Lean » et à la prise de décision fondée sur les données. Encourager des groupes divers à contribuer aux idées d’amélioration et établir un consensus pour les priorités. Faciliter le déploiement et la mise en œuvre de la stratégie commerciale et opérationnelle. Faciliter le mentorat et l’encadrement dans le cadre du processus de responsabilisation à plusieurs niveaux. Faciliter l’analyse de la situation actuelle et le développement de processus d’affaires pour atteindre la situation désirée. Développer les outils nécessaires à la facilitation des projets, y compris, sans s’y limiter, des chartes, des échéanciers, des tâches, des communications, des formations et des présentations de clôture. Être capable de formuler des recommandations à la haute direction et de leur communiquer. Faciliter l’élaboration et l’utilisation initiale de tableaux de bord sur les données et les mesures dans le contexte d’activités d’amélioration. Analyser les données d’activités d’amélioration variées pour aider à la prise de décision fondée sur les données. Fournir des mises à jour régulières concernant les échéanciers, les risques et les stratégies d’atténuation des risques. Travailler étroitement avec les responsables d’unités et les équipes Conception des services et TI à l’amélioration des processus opérationnels. Autre Agir en tant que personne-ressource clé pour la communication transversale et les groupes de travail. Répondre aux questions et demandes des parties prenantes internes et externes pour soutenir et faciliter les activités d’amélioration. Effectuer d’autres tâches qui vous sont assignées au besoin. ROLE REQUIREMENTS Formal training and >3 years of practical experience implementing Lean tools and thinking, specifically including significant experience with transactional value stream process improvements; Formal training and >3 years of practical experience with Quality frameworks, metrics and improvements; Exposure & experience with Hoshin Kanri Strategy Deployment, Value Stream Mapping, Tiered Accountability processes and other Lean methodologies; Exposure & experience with Six Sigma methodologies; Exposure to Agile ways of working; Strong communication skills – both written and oral – with all levels of stakeholders; Ability to focus on the critical few and mentor individuals and teams; Excellent organizational skills and the ability to prioritize, multi-task and meet deadlines; Strong business acumen with the ability to think analytically and solve problems; Ability to build and maintain strong cross-functional working relationships; High attention to detail and obsessive with the accuracy of data; Familiar with project management methodologies; Familiar with Organization Change Management concepts; Bilingualism in French and English an asset. Knowledge of written and spoken English is required in this role as you will interact with colleagues, clients and stakeholders located across Canada. Experience with Microsoft Power Platform (e.g. Power BI) is a plus; Experience with Process Mapping applications (Miro, Vision, etc.) is a plus; Hiring Range: $72,000 - $85,500; Hiring and Salary Range Transparency; Equity, diversity, and inclusion (EDI) and decolonization… etc; *This is a 2 year full-time temporary contract.