Mitacs

Product Manager

• Prioritize and manage the project backlog for Mitacs+ while collaborating with the Product Lead, the Service Design team, and Operational Excellence
• Work with stakeholders across the organization to understand their business, operational, and systems needs
• Design and deliver innovative solutions and a pleasant user experience to meet those needs
• Have solid knowledge of Mitacs+, Power Platform, and PowerApps to assist with developing new features and improving existing functionality
• Develop deep knowledge of internal and external processes and workflows, including program requirements, to inform major strategic product decisions
• Identify and define areas within Mitacs+ to collect analytics data and track product performance, adoption, and other key business metrics
• Throughout the product development lifecycle, advocate for the needs of end users and internal stakeholders, assess market trends and emerging technologies, and evaluate what’s required to remain competitive to determine which features to build
• Enable focused collaboration and promote cohesion across all team members and stakeholders while fostering an agile culture
• Manage the product portfolio and releases, effectively groom the product backlog through feature prioritization, and estimate delivery timelines
• Prioritize and build consensus across multiple stakeholder groups
• Communicate stakeholder needs to Agile teams and vendors using user stories and prototypes
• Coordinate activities across the software development lifecycle to ensure the delivered product meets user needs and delivers value for our clients

QA Engineer

• Work closely with members of Mitacs' Business Development, Research, and Programs teams
• Maintain a network of partners and clients across the private and postsecondary sectors
• Provide business development support and support for student engagement
• Meet with industry partners to determine their R&D needs

Business Development Advisor

Business Development Rep

• Work closely with members of Mitacs' Business Development, Research, and Programs teams
• Develop and propose high-quality programs
• Build and maintain a network of partners and clients across the private sector and post-secondary institutions
• Support the business development team as needed
• Provide business development support across all Mitacs programs

Accountant

• Accurately enter all transactions into the accounting system.
• Create and process invoices, assigning them to the appropriate accounts.
• Send invoices to external stakeholders.
• Respond to client inquiries regarding billing and payment processes.
• Match invoices to purchase orders and ensure appropriate approvals are obtained.
• Process cheques and electronic funds transfers on a weekly basis.
• Maintain an organized accounting filing system.
• Document new processes and updates.
• Manage a high volume of transactions.
• Respond to questions and requests from internal and external stakeholders.
• Process university expense reports.
• Perform other duties as required.

• Maintaining the accounts receivable and payable systems
• Entering all transactions into accounting system accurately
• Creating and processing invoices to external stakeholders
• Responding to customer inquiries relating to the invoice and payment process
• Matching invoices with purchase orders and ensuring appropriate approvals
• Process cheques, wires and EFT’s on a weekly basis
• Maintain an orderly accounting filing system
• Document new and updated processes
• Deal with a high volume of transactions

Designer

• Implement and maintain the service design vision, strategy and principles
• Design and manage end-to-end service journeys
• Design and facilitate workshops with cross-functional teams
• Analyze and challenge internal processes
• Lead internal and external stakeholder engagement
• Integrate user research and feedback loops
• Monitor performance metrics
• Share knowledge and deliver training on workflows and best practices
• Develop and evolve artifacts such as service blueprints and user journeys

Service Design Specialist

• Design and implement the service design vision and strategy
• Manage end-to-end service journeys
• Design and facilitate workshops to co-create workflows
• Analyze internal processes
• Integrate user research and feedback loops
• Monitor performance metrics
• Share knowledge and deliver training on workflows