Mirastar Federal Credit Union

Call Center Representative

• Answer calls of a specific or general nature; directing members to appropriate departments as needed
• Perform basic teller functions, including processing deposits, withdrawals, and loan payments
• Perform account maintenance activities, including closing accounts
• Open new membership and subsidiary accounts
• Cross-sell products and services
• Answer questions and resolve problems on products and operational procedures
• Act as backup for other positions as needed

Contact Center Representative II