Mirastar Federal Credit Union

Learning and Development

• Design and implement enterprise-wide learning solutions that align with Mirastar’s mission, values, and strategic priorities
• Develop engaging training programs that strengthen member service, product knowledge, and operational excellence across the organization
• Partner with business units to assess needs, identify performance gaps, and develop targeted learning solutions
• Enhance onboarding programs that reflect Mirastar’s culture and set employees up for success
• Develop and maintain curriculum across key areas, including member service, consumer and real estate lending, systems training, and compliance
• Ensure all training content aligns with applicable regulatory requirements
• Establish and maintain instructional design standards for consistency and scalability
• Manage and optimize multiple Learning Management Systems (LMS)
• Measure and evaluate training effectiveness using data, feedback, and performance metrics

Senior Talent Development Partner