Minted

Customer Service Representative

Minted

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Colorado

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $16 - $18 per hour

Job Level

Junior

About the role

  • - Must reside in the following states to be considered for a Seasonal Role: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI - Remote seasonal role, starting in October through December 2025 - Provide customer support via phone, email & live chat - Work evenings and weekends; variable hours and schedule - Document customer interactions in CRM and follow departmental policies - Attain Quality and Productivity KPIs - Use support tools and knowledge base to assist customers

Requirements

  • - A Bachelor’s degree or equivalent work experience - 1+ years of experience working in a customer service setting (preferably at a premium brand) - 1+ years of experience of building customer relationships and resolving customer complaints - 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction - Excellent written and verbal communication skills - High attention to detail, are organized, and able to follow through - Experience with Salesforce or other CRM software a plus