Customer Service Representative
Capital Blue Cross
React
Seasonal Customer Service Representative
Minted
full-time
Posted on:
Location: Arizona, Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $16 - $18 per hour
Job Level
Junior
About the role
- - Must reside in the following states to be considered for a Seasonal Role: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI - Remote seasonal role, starting in October through December 2025 - Provide customer service via phone, email, live chat - Document customer interactions in CRM and follow policies - Use support tools & training including knowledge base - Attain Quality and Productivity KPIs - Variable hours; must be available evenings and weekends
Requirements
- - A Bachelor’s degree or equivalent work experience - 1+ years of experience working in a customer service setting (preferably at a premium brand) - 1+ years of experience of building customer relationships and resolving customer complaints - 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction - Excellent written and verbal communication skills - High attention to detail, are organized, and able to follow through - Experience with Salesforce or other CRM software a plus
