Milwaukee Bucks Inc.

Events

• Serve as point of contact between the facility and its clients, ensuring all elements of the clients’ events are thoroughly vetted among departments and adhere to venue regulations and policies
• Manage event elements with all departments and vendors, clearly describing the clients’ objectives while planning details around schedules, staffing plans, equipment set-up, budgets, and so forth to ensure events are properly managed
• Oversee events from load-in through load-out, walking spaces to monitor that venue policies are upheld and alerting appropriate personnel of damages
• Ensure that the equipment, set-up of the space, and staffing provided meet the requirements to host a successful event and fulfill the contractual agreement
• Inspect areas in use to evaluate suitability for occupancy, considering such factors as air circulation, lighting, trip hazards, crowd size, movement patterns, and so forth
• Anticipate problems and have confidence in developing solutions while also handling client complaints and/or obstacles that come up
• Understand union policies while setting up staffing plans including that of Production staff (i.e. riggers, stagehands, etc.)
• Monitor performance of back of house staff including, stagehands & riggers, security & medical and all other event related staff
• Critique and analyze venue procedures, offering consistent feedback on overall processes in the weekly Events Meeting and by writing post notes shared amongst departments to continue improving the overall operation and provide insight for future events
• Prepare estimates and track final settlement while monitoring profit margins
• Create event layouts and show builds through AutoCAD
• Obtain permits as needed
• Assist in training of Event Coordinators as assigned
• Other duties as assigned

Event Manager

Operations

• Complete conversions consisting of installing and removing basketball courts, building stages, moving retractable seating sections, courtside chairs and platforms, media areas, dressing rooms and hospitality areas, tables, chairs, pipe and drape, etc.
• Learn accurate techniques and approaches for setups to prevent damage to equipment and fellow team members.
• Set up and perform general maintenance of all staging panels, barriers, back drop panels, and stage skirting as it applies to specific needs according to the different shows held in the arena.
• Performing basic laundry tasks of table linens and other items.
• Prepare the arena for ice events by helping with the conversions, building and maintaining the ice surface, installing dashers and hockey glass, and other such duties.
• Organize and clean all storage areas in the district.
• Other duties as assigned.

Operations Setup, Conversion Crew Member

Security Engineer

• Plaza Security provide guests with a positive experience with and be responsible for the day-to-day physical outdoor security and protection of the Fiserv Forum, Plaza, employees, guests, and property of the Arena
• Provide discrete security at all entrances to the Arena, outdoor tents and property within the Plaza; ensure that the Arena and surrounding property remain intact and undamaged
• Interact with guests, vendors and employees in a courteous and professional manner; assist with crowd control inside and outside premises; welcome guests, provide assistance and direction for arena services, and answer any questions guests may have
• Work assigned position in or around the Plaza, parking structure during all scheduled events and Deer District Property; conduct rounds of the area to keep unauthorized individuals away from the performers and out of the restricted areas; assist departments with any security related issues
• Enforce all Arena policies and procedures; this regularly involves approaching violators and communicating with them on a one-on-one basis; warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Inspect equipment, bags and all other items that are carried into the Plaza; use a hand-held detection tool to detect weapons and other prohibited items on patrons
• Monitor guests to ensure compliance with organizational expectations for guest and employee behavior before, during and after an event; handle any disturbances or problems that arise during events or at the facility; if necessary, escort disruptive individuals to security office and/or off the premises
• Document all safety and medical incidents; meet with law enforcement officials on and/or off the premises; record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use by supervisory staff
• Control unusual circumstances and events during fire, storm, riots and other emergencies; implement the Emergency Preparedness Plan when necessary; alert management to safety concerns inside or outside of the facility
• Attend pre-event and other staff meetings and training sessions; perform other duties as assigned

Event Security

• Assist with Archtics database cleanup/organization
• Assist with in-person sales at Ticket Office counter, resolution, and general customer service
• Assist Full time and part time staff with daily responsibilities
• Assist with projects throughout the season
• Assist with in bound phone calls and other office duties as assigned
• Complete projects provided by the Ticket Operations leadership team
• Other duties as assigned

Event Manager

Operations Setup, Conversion Crew Member

Event Security

Ticket Operations Intern