MillerKnoll

Director of Showroom Strategy

MillerKnoll

full-time

Posted on:

Location Type: Office

Location: New York City • Missouri • New York • United States

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Salary

💰 $130,000 - $170,000 per year

Job Level

Lead

About the role

  • Develop and execute an insight-driven, cohesive global showroom strategy.
  • Define long-term direction for showroom formats, spatial typologies, and digital-physical integration.
  • Partner across business units and dealer networks to align showroom strategy with market expansion, brand positioning, and product storytelling.
  • Lead portfolio lifecycle planning and prioritization of strategic initiatives globally.
  • Oversee showroom portfolio budgeting, including capital investment and major industry event planning.
  • Lead complex, multi-brand programs across the global showroom network.
  • Build governance models, operating frameworks, and program calendars that drive clarity and consistency.
  • Serve as the central orchestrator of showroom-related strategic initiatives and transformation efforts.
  • Translate insights, risks, and opportunities into actionable recommendations and long-range roadmaps.
  • Own the end-to-end strategy for all major global design-industry events leveraging showroom environments.
  • Guide spatial, creative, narrative, and programmatic direction in alignment with brand and product priorities.
  • Lead cross-functional planning with Product, Brand, Creative, Engineering, and Sales to deliver unified multi-brand experiences.
  • Manage master schedules, decision frameworks, and project governance to ensure disciplined execution.
  • Conduct post-event evaluations to measure impact and inform ongoing evolution.
  • Align showroom strategy and event planning with seasonal product launches and key narratives.
  • Partner closely with Marketing, Product, and Sales to ensure showroom and event experiences support sales enablement and commercial outcomes.
  • Collaborate with AVPs/RSDs to address regional needs and strengthen market-level selling efforts.
  • Provide guidelines and content for change communications, sales enablement, and operational readiness.

Requirements

  • 10+ years in showroom or spatial strategy, design-industry event leadership, or global program management within design-led or premium organizations.
  • Demonstrated success leading multi-brand, multi-region programs and delivering high-visibility brand moments.
  • Experience operating across diverse markets, seasonal product cycles, and matrixed environments.
  • People-leadership experience preferred.
Benefits
  • Medical
  • Prescription Drug
  • Dental
  • Vision
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life Insurance
  • Disability and Other Insurance Plans
  • Paid Time Off (including Vacation and Parental Leave)
  • Holidays
  • 401(k)
  • Short/Long Term Disability
  • Other special perks reserved for associates
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
showroom strategyspatial strategyportfolio lifecycle planningbudgetingevent planningprogram governanceproject managementdata analysisrisk assessmentproduct storytelling
Soft Skills
leadershipcollaborationcommunicationstrategic thinkingcross-functional planningdecision-makingorganizational skillsinsight-drivencreativityadaptability