Microbac Laboratories, Inc.

Payroll

• Evaluate and manage the payroll practices at Microbac, ensuring accurate employee compensation, tax withholdings, and deductions in compliance with federal, state and local regulations.
• Provide support for balance sheet reconciliation for the Finance team.
• Create efficiencies and improve processes for payroll practices, utilization of ADP Essential Time, and tax compliance.
• Manage federal, state, and local tax withholdings, social security, and unemployment insurance.
• Monitor and maintain consistent processes for monitoring and reviewing tax compliance and filings.
• Provide reports and data analysis for payroll cycles identifying discrepancies and adjustments.
• Assist senior leaders with analyzing data related to overtime, vacation payout liabilities, and inconsistencies.
• Collaborate with Human Resources on people moves, promotions, salary adjustments, new hires, terminations, and discrepancies in payroll.
• Process bi-weekly payroll, distribute payroll reports, and execute year-end processes related to payroll and tax.
• Maintain confidentiality and discretion with sensitive employee salary and personal information.
• Assist with projects and initiatives as needed.

Payroll Administrator – Staff Accountant

Human Resources

• Provide effective and efficient support for tasks, manage various HR functions, and respond to requests and inquiries accurately and timely
• Monitor all inquiries through HRQ (inbox for HR) and ensure appropriate response, resolution and follow-up
• Manage all leaves of absence, send informative and exclusive communications about procedures and expectations, and ensure legal compliance with federal and state policy
• Drive and coordinate activity for the Microbac wellness program (i.e. work with outside vendors, manage the monthly educational communications, respond to inquiries, etc.)
• Manage and maintain electronic employee personnel files and the HR shared drive
• Assist with compliance initiatives (i.e. state unemployment portals, EEO reporting, policy updates, etc.)
• Provide support with recruitment efforts by conducting phone interviews
• Process monthly invoices for benefits administration and complete activities for funding of spending accounts
• Update and maintain accurate organizational charts
• Manage labor law poster distribution and ensure compliance
• Coordinate activity associated with the company online store
• Assist with onboarding and offboarding efforts when needed
• Assist with projects and initiatives as needed

Human Resources Coordinator

Manager

• Ensure clients have a positive customer experience through proactive and professional customer service efforts.
• Execute a number of administrative duties such as making and fielding phone calls, emailing and faxing documents, data entry and other clerical functions as needed
• Maintain a high level of professional contact with assigned clients
• Administrative duties that include data entry, formulating, compiling and reviewing reports, and developing informational materials
• As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
• Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer’s expectations and follow up with solutions.
• Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions
• Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
• Communicate and collaborate with technical staff to uncover solutions to client needs.
• Set up accounts, file documents, and ensure documents are thoroughly and accurately completed
• Verify chain of custody forms/schedule work
• Assist with the logging and tracking of client test samples including bottle kit preparation and shipping of samples
• Work closely with Quality Manager to ensure accurate data is reported
• Work with Service Center Field Services team to support their activities and back up the Supervisor
• Manage the service center facility and related suppliers/vendors for regular maintenance, repairs, cleanliness, safety.
• Perform other related duties as needed

Service Center Manager

Business Development Rep

• Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers
• Develop and execute business plans resulting in the growth in sales revenue
• Maintain up to date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors’ pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services
• Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities
• Increase sales revenue through the development and execution of business/sales plans
• Establish a positive rapport with clients and collaborate closely with them to understand their needs
• Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met
• Develop and maintain thorough understanding of the assigned territory and industry
• Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients
• Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients
• Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients
• Manage personal work expenses effectively and within budget
• Travel efficiently and safely throughout assigned region
• Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
• Maintain current and complete files on all clients and client contacts
• Maintain an elevated level of client contact

Payroll Administrator – Staff Accountant

Human Resources Coordinator

Service Center Manager

Business Development Specialist