Meyer and Associates

Customer Service Representative - Hybrid, Full Time

Meyer and Associates

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The Company: Founded in 1973, Meyer and Associates is a boutique direct marketing company, selling insurance products through the sponsorship of college and university alumni associations. We employ approx. 30 people in an entrepreneurial environment. This is a hybrid, full-time position offering 40 hours per week. We are looking for a hardworking, reliable, and dedicated individual who is interested in a new job opportunity or is ready to rejoin the workforce. We are seeking a candidate for the long term, not on a temporary basis, and applicants must be based in the US.\n
  • The Position: The Client Service Representative will be focused on our Travel Insurance products, and should have a friendly, patient, and kind phone manner, as we work one-on-one with customers to explain the features of the travel insurance offering. There is no cold calling required; we are not a call center.\n
  • Primary Responsibility: Handling phone and email inquiries from current and prospective travel customers.\n
  • Other Responsibilities: Prepare and send travel quotes; Assist customers purchasing and updating Travel Insurance Plans.

Requirements

  • Computer savvy, proficient in Microsoft Office (especially Word, Excel, and Outlook)\n
  • Possesses excellent communication and listening skills with strong attention to detail\n
  • Able to multitask with a willingness to adapt to internal operational processes and systems\n
  • Prior client service experience and/or insurance license is a big plus\n
  • Should be a legal resident or US Citizen