Patient Care Manager – Housing Support Focus
MASC Medical Recruitment Firm
Engagement Manager
Metaview
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build trusted, strategic partnerships with senior stakeholders — from recruiters to C-level — to drive business outcomes with AI
- Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams
- Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts
- Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies
- Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview’s role as a category leader
- Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action
Requirements
- 3+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms
- Proven ability to engage across levels — influencing executives while rolling up your sleeves with operators
- Strong analytical and strategic thinker; comfortable making data-driven decisions
- Skilled in change management and guiding customers through transformation
- A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop
- Entrepreneurial, adaptable, and energized by experimentation
- Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed
Benefits
- Generous equity alongside competitive comp and benefits
- Work with a team that takes hiring seriously: the best teammates you’ve ever had
- Career acceleration: high visibility and ownership in a fast-growing Series B rocketship
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
change managementdata-driven decision makingcustomer engagementstrategic partnershipsworkshop facilitationanalytical thinkingtransformation guidanceAI-driven workflowsrevenue maximizationcustomer retention
Soft skills
communicationinfluencingadaptabilityentrepreneurial mindsetstrategic thinkingclarity in complexitycollaborationcustomer obsessionproactive identification of risksexperimentation
