MERS / Goodwill

Human Resources

• Provides agency phone support from a front desk setting.
• Directs visitors, consumers, and vendors with various needs.
• Must ensure that all policies and procedures are followed.
• Provides information regarding programs and agency events.
• Responsible for receiving and sending Fed-Ex, over-night, and other priority mailings.
• Maintains visitor daily sign-in/out logs.
• Assist HR department with filing, coping documents, as well as file maintenance as needed.
• Responsible for notification to upper management of any suspicious person, packages, or happenings within the facility.
• Checks over-night and weekend messages daily, taking messages and distributing as appropriate.
• Required to answer the phone as follows: "Thank you for calling MERS/Goodwill, how may I help you."
• Performs other duties as assigned.

HR Receptionist

• Benefit management, including employee communicaiton, enrollment, and plan assistance.
• On-going benefit educaiton, including new hire orientation.
• Must ensure that all policies and procedures are followed.
• Oversees and manages all benefit policies with understanding of plan types, plan costs and plan administration.
• Responsible for accurate and timely employee benefit deductions as well as assisting the payroll department with employee/employer reconciliations.
• Performs on-going employee benefit education, including new hire orientation.
• Assist VP HR-Admin determining that the employer third party invoicing is accurate and paid timely.
• Assist VP HR-Admin in maintaining accurate and timely filed personnel records in accordance with data storage policies.
• Perfoms other duties as assigned.

HR Benefits Specialist

Ecommerce

• Maintenance of organization and cleanliness of the warehouse and sales floor.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, salvage, and trash, according to established guidelines.
• Displays merchandise on the sales floor by stocking, straightening, and rotating merchandise.
• Maintains high quality and high quantity standards while working at a quick and steady pace.
• Efficiently and safely transports items, carts, racks, and bins to and from sales floor.
• Stocks straighten, rotate, and maintain cleanliness of the store, to include sales floor, warehouse, and donation dock, in an efficient manner to adhere to Goodwill Retail Procedures.
• Upholds cleanliness standards of the store by sweeping, dusting, mopping, and/or shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership.
• Safeguards company property and personal information from harm, damage, or theft.
• Reports any incidents of theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, Loss Prevention, or employee hotline.
• Must adhere to all MERS/Goodwill policies and Goodwill Retail procedures as well as safety and security regulations.
• All other duties as assigned.

HR Receptionist

HR Benefits Specialist

E-Commerce Clerk