Customer Support Representative, SaaS
Hustler Marketing
Account Executive
Meridian Bioscience Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Organize, manage and work respective territory to maximize sales revenue and profitability
- Maintain current business in existing accounts and identify and close new business opportunities
- Identify and close new business opportunities within specified territory
- Incorporate GPO, IDN, National Clinical Reference Lab and Local Healthcare Delivery Network strategies into territory sales plan
- Achieve sales plan in all Focus Product categories and meet weekly sales call targets
- Develop territory growth plan, build account strategies and tactics to achieve revenue targets
- Use CRM monthly forecast tool to measure, track and plan new business opportunities
- Work collaboratively with other departments to improve the customer experience and drive sales growth
- Educate medical staff on product benefits and provide product demonstrations and support
- Maintain relationships with distribution partners within territory
- Accurately update CRM daily with account activities, opportunities, and decision makers
- Maintain company car, sales samples, literature, product manual, and company equipment
- Complete and submit weekly, monthly, and quarterly reports to Sales Management
- Manage customer inquiries, resolve issues, and escalate when appropriate
- Plan territory coverage, may include overnight stays and air/car travel up to 50%-80%
- Loading/unloading vehicles, set-up and tear-down of exhibit booths, and other physical tasks
- Use PC daily including repetitive keyboard/mouse use; sit/stand for long periods, reach, bend, stoop and lift daily
Requirements
- Bachelor’s Degree in Business, Healthcare, or Science required
- At least four years sales experience within a complex selling environment (laboratory diagnostics preferred)
- Demonstrated consistent sales growth over time
- Candidate must live in assigned territory
- Outgoing, professional, consultative, persuasive, relationship building selling skills
- Excellent communication and presentation skills
- Confident, persistent, patient and self motivated
- CRM experience
- Self-starter, detail oriented, organized and able to prioritize and balance workloads
- Ability to negotiate and execute contracts
- Proficient on Excel, Word, PowerPoint, and Outlook at intermediate level or higher
- Superior product knowledge across all product lines
- Excellent planning, organizational, and administrative skills
- Ability to maintain regular attendance and punctuality requirements
- May be required to work outside normal business hours
- Strong written and verbal communication skills
- Strong confidentiality and ethics required
- Required Travel: 50% to 80% (travel required)
