Meduit | Driving Revenue Cycle Performance

Business Intelligence Developer

• Analyze datasets to identify trends, anomalies, and key business drivers
• Collaborate with stakeholders to define reporting requirements, KPIs, and success metrics
• Validate data logic, testing, and reconciliation across systems
• Develop and maintain Power BI dashboards and reports
• Write and optimize SQL queries and support ETL processes

BI Data Analyst

Insurance

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc.
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
• Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Senior Insurance Specialist

Operations

• Provide strategic and operational leadership for insurance-related revenue cycle functions
• Partner cross-functionally to drive revenue integrity and reduce avoidable denials
• Manage advanced operational analytics and continuous improvement initiatives
• Lead enterprise-wide denial prevention and resolution strategy
• Oversee prioritization, management, and escalation of high-dollar accounts and complex claims

Director, Insurance Operations Support

Revenue Operations

• The Sr. Manager of RCM Transformation, Testing & Automation is responsible for leading the tactical oversight and execution of User Acceptance Testing (UAT), Jira-based work intake and prioritization from the operational needs identified, and the RCM automation pipeline.
• This role serves as a critical bridge between Revenue Cycle Operations, Technology, and Finance to ensure scalable process improvements, system enhancements, and measurable cost savings.
• The Sr. Manager will drive governance, standardization, and performance measurements across all RCM Insurance and future CBO change initiatives while aligning efforts to financial and operational outcomes.
• Oversee and manage UAT for revenue cycle system implementations, upgrades, and enhancements.
• Ensure proper test case design, execution, and validation for billing, claims, and payer workflows.
• Collaborate with IT and vendors to ensure system functionality aligns with operational and regulatory requirements.
• Partner with operations, IT, and vendors to ensure requirements are validated and solutions meet business needs.
• Audit readiness of testing activities.
• Drive continuous improvement in testing efficiency, quality, and communication loopback.
• Lead post-implementation reviews to confirm system stability and expected outcomes.
• Own and manage the centralized intake process for Jira requests generated by RCM Insurance operations.
• Prioritize initiatives based on operational impact, ROI, compliance risk, and strategic alignment.
• Develop and oversee the RCM automation roadmap including RPA, workflow tools, AI-driven solutions, and CoEs.
• Quantify, track, and validate cost savings and efficiency gains from automation and system enhancements.

Senior Manager, Revenue Cycle Management – Insurance Transformation, Testing & Automation

Performance Marketing

• Provide senior leadership over Insurance operations transformation, insurance operations support, and continuous performance improvement
• Drive end-to-end optimization across denial management, high-dollar account resolution, User Acceptance Testing (UAT), Jira-based work intake, and RCM automation pipeline
• Oversee operational excellence and transformation functions
• Ensure alignment between revenue cycle operations, technology, product, analytics, and finance
• Responsible for delivering measurable financial outcomes, including cash acceleration, cost reduction, and margin improvement
• Establish scalable, best-in-class processes and governance
• Manage and develop Directors and Sr. Manager leaders across Insurance Operations Support and Transformation, Testing & Automation

Senior Director, Revenue Cycle Management – Optimization, Performance Excellence

• Provide strategic and operational leadership for insurance-related revenue cycle functions
• Partner cross-functionally with Client Success, Product/ Analytics, IT, and Operational managers
• Manage advanced operational analytics, user acceptance testing (UAT) superuser, workflow optimization, and continuous improvement initiatives
• Lead enterprise-wide denial prevention and resolution strategy
• Oversee prioritization, management, and escalation of high-dollar accounts and complex claims
• Architect trending reports and dashboards to identify systemic issues
• Consult on denial avoidance strategies regarding front-end, mid-cycle, and back-end processes
• Drive standardization across teams for denial workflows, appeals processes, and account resolution
• Promote a culture of accountability, transparency, and performance excellence

Director, RCM Insurance Operations Support

• Oversee and manage UAT for revenue cycle system implementations, upgrades, and enhancements
• Ensure proper test case design, execution, and validation for billing, claims, and payer workflows
• Collaborate with IT and vendors to ensure system functionality aligns with operational and regulatory requirements
• Own and manage the centralized intake process for Jira requests generated by RCM Insurance operations
• Develop and oversee the RCM automation roadmap including RPA, workflow tools, AI-driven solutions, and CoEs
• Quantify, track, and validate cost savings and efficiency gains from automation and system enhancements
• Act as a strategic liaison between RCM Operations, IT, Product, and Finance

• Provide senior leadership over Insurance operations transformation, insurance operations support, and continuous performance improvement.
• Drive end-to-end optimization across denial management, high-dollar account resolution, User Acceptance Testing (UAT), Jira-based work intake, and the RCM automation pipeline.
• Oversee both operational excellence and transformation functions, ensuring alignment between revenue cycle operations, technology, product, analytics, and finance.
• Responsible for delivering measurable financial outcomes, including cash acceleration, cost reduction, and margin improvement.
• Establish scalable, best-in-class processes and governance.
• Manage and develop Directors and Sr. Manager leaders across Insurance Operations Support and Transformation, Testing & Automation.

Business Intelligence Analyst

• Define and execute the vision, strategy, and roadmap for Business Intelligence products and analytics initiatives.
• Collaborate with stakeholders to identify reporting needs, gather requirements, and prioritize enhancements based on business value and customer impact.
• Manage and prioritize the Business Intelligence product backlog while balancing technical constraints, customer expectations, and organizational objectives.
• Partner with operations, development, and client success teams to ensure successful delivery of reporting and analytics solutions.
• Establish and maintain standardized reports, dashboards, and KPIs that support operational excellence across multiple business units.
• Develop reporting frameworks that enable cross-client benchmarking while supporting individual customer requirements.
• Identify and implement best practices, insights, and reporting innovations gathered from internal teams and client partnerships.
• Lead efforts to advance predictive analytics, anomaly detection, and proactive reporting capabilities that help identify trends, risks, and opportunities.
• Communicate product updates, roadmap priorities, and reporting enhancements to internal stakeholders and customers.
• Champion data-driven decision-making by delivering meaningful insights that support business growth and operational performance.

Product Director – Business Intelligence

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
• Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Insurance Specialist

Compliance

• Maintain working knowledge of applicable laws and regulations impacting medical debt collection.
• Translate regulatory requirements into clear, operationally actionable controls.
• Support regulatory change management, including tracking changes and performing impact assessments.
• Assist with regulatory exams and audits by ensuring documentation readiness.
• Ensure proper version control, approvals, and periodic review.
• Conduct risk assessments on high-risk processes across all internal departments and external partners.
• Execute monitoring and auditing programs for key compliance areas.
• Prepare reporting on risks, audit findings, and remediation progress.
• Partner with internal department leadership to embed compliance controls.

Governance Risk and Compliance Specialist

• Maintain working knowledge of applicable laws and regulations impacting medical debt collection
• Translate regulatory requirements into clear, operationally actionable controls
• Support regulatory change management, including tracking changes and performing impact assessments
• Assist with regulatory exams and audits by ensuring documentation readiness
• Support the success of the internal governance lifecycle, including creation, analysis, and coordination
• Ensure proper version control, approvals, and periodic review
• Maintain the system of record with appropriate metadata, audit trails, and access controls
• Conduct risk assessments on high-risk processes across all internal departments and external partners
• Maintain tickets, risk registers, and carry out remediation planning to resolve unique events
• Lead preventative and corrective actions as well as work groups and projects from design to completion
• Execute monitoring and auditing programs for key compliance areas
• Document findings and escalate issues when needed
• Track audit findings and transition them to appropriate actions, groups, and projects for completion
• Prepare reporting on risks, audit findings, and remediation progress
• Maintain audit-ready documentation and supporting work products
• Regularly present progress and documentation to internal committees and leadership
• Partner with internal department leadership to embed compliance controls
• Assist in the development, analysis, and monitoring of issued resources to ensure compliance synergy
• Participate in industry growth and development programs to ensure accurate compliance guidance

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Utilize various databases and specialized computer software for revenue cycle activities
• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
• Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Technical Project Manager

• Manage assigned technology projects through the Software Development Lifecycle (SDLC).
• Translate business priorities into project plans with defined owners, milestones, deliverables, and success measures.
• Coordinate project dependencies and escalate risks or conflicts when necessary.
• Standardize project execution tools, processes, reporting, and documentation practices.
• Lead requirements gathering efforts and define deliverables, metrics, and acceptance criteria.
• Provide regular project status reporting, including milestones, risks, issues, and mitigation plans.
• Support continuous improvement initiatives and project retrospectives.
• Align stakeholders, manage project scope, and facilitate effective project communications.
• Support change management and stakeholder readiness activities throughout project delivery.

Trainer

• Deliver structured, role-based training on Benchmark workflows
• Facilitate virtual instructor-led training sessions
• Collaborate with training leadership to develop curriculum
• Support system readiness activities
• Analyze assessment results and user feedback
• Maintain and update training documentation
• Participate in client project meetings

BI Data Analyst

Senior Insurance Specialist

Director, Insurance Operations Support

Senior Manager, Revenue Cycle Management – Insurance Transformation, Testing & Automation

Senior Director, Revenue Cycle Management – Optimization, Performance Excellence

Director, RCM Insurance Operations Support

Senior Manager, Revenue Cycle Management – Insurance Transformation, Testing & Automation

Senior Director, Revenue Cycle Management – Optimization, Performance Excellence

Product Director – Business Intelligence

Insurance Specialist

Governance Risk and Compliance Specialist

Governance Risk and Compliance Specialist

Insurance Specialist

Technical Project Manager

Implementation Trainer